Merced Toyota

Routinely Maintenance I would like to say EXCELLENT SERVICE. I got out of there even in half of the the time I was given. The best customer serce, they show they care. I would like to say EXCELLENT SERVICE. I got out of there even in half of the the time I was given. The best customer serce, they show they care. More

2007 Camry Hybrid re-call service Staff at Merced Toyota give the best service I've ever seen at any dealership they above and beyond, highly recommended, great staff with smiling face Staff at Merced Toyota give the best service I've ever seen at any dealership they above and beyond, highly recommended, great staff with smiling face's ( that's rare ). I dropped off my car, got a free ride home and pick-up when my vehicle was ready, what more could you ask for, ( also got drink's and a snack ) More

I like Toyota Felt good...Made the appointment and received a call reminding me of it. Got my own personal service rep and he seemed like a neat guy... Well pleased Felt good...Made the appointment and received a call reminding me of it. Got my own personal service rep and he seemed like a neat guy... Well pleased with Merced Toyota.. More

Took my RAV4 in for 30,000 mile service Great service team. Quick and efficient, they even washed my vehicle without asking. I was in and out of there in a half hour less than quoted. Great service team. Quick and efficient, they even washed my vehicle without asking. I was in and out of there in a half hour less than quoted. More

Second times a charm First sales person I dealt with was awful he was arrogant and pushy making me try to buy a new car I had my heart set on a certain pre owned I walked First sales person I dealt with was awful he was arrogant and pushy making me try to buy a new car I had my heart set on a certain pre owned I walked out feeling like crap he kept belittling me with my credit score . My mom called the next day spoke to another sales person (Greg)and manager (ramson) to voice our complaint and concerns and he was so friendly and was quick to help me to finance the car of my dreams without belittling me with my credit score More

Excellent service Richard Gonzales is friendly, professional, and knowledgeable about Toyota vehicles. He and his service team keep my vehicle in great condition. My S Richard Gonzales is friendly, professional, and knowledgeable about Toyota vehicles. He and his service team keep my vehicle in great condition. My SUV is 14 years old and I'm never afraid to take it on the road--be it to the grocery store or a trip to Oregon. And Rob Hampton, Service Manager, goes above and beyond to make sure customers get the best service possible. More

40K Service My Rav4 was finished ahead of schedule. I was actually early for my scheduled appointment but that didnt hinder the process. Jennifer was very pleas My Rav4 was finished ahead of schedule. I was actually early for my scheduled appointment but that didnt hinder the process. Jennifer was very pleasant and knowledgeable as well as my service advisor. More

Customer service My service Advisor Richard was exceptional. Richard takes his work seriously and make every effort to keep his customer (s) satisfied. He is professio My service Advisor Richard was exceptional. Richard takes his work seriously and make every effort to keep his customer (s) satisfied. He is professional and knowledgeable. More

We were very happy with Toyota's service. We had maintenance service and warranty service done on our vehicle. We were very happy with the quality of work. The service managers that helped us We had maintenance service and warranty service done on our vehicle. We were very happy with the quality of work. The service managers that helped us were very friendly and very helpful. They were very accommodating to our needs. We very much recommend them. More

Worst Service department ever Service department is ridiculous! Last time I was there service advisers where horsing around and one threw a paper ball to another one and hit me the Service department is ridiculous! Last time I was there service advisers where horsing around and one threw a paper ball to another one and hit me they both laughed and apologized and offered a free car wash to make up for it. Grown men acting worst than kids in a "professional" business. Today my husband went in for our service appointment that was schedule a week ago. Appointment for oil change was at 9:45 and they knew he was waiting there while they did oil change. It's now 12:28 and they have not even started an oil change..... how is this a professional service station???? Walmart, sears or jiffy lubewould of been done with the oil change in less than 30 mins. This is ridiculous!!!!!! Hope TOYOTA looks into customer satisfaction because honestly this makes me not ever take my vehicles there ever again. Just gives TOYOTA a bad reputation. More