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Merced Toyota

Merced, CA

Overview
Employees
Reviews
Vehicles
4.9
285 Reviews
Multi-Time Toyota President's Award winner. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Merced, California, the staff here will help you find the Toyota vehicle you want.
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1400 Auto Center Dr

Merced, CA

95340

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Showing 285 reviews

September 07, 2024

Vida was very professional, personable, very efficient, understood immediately what we were looking for. She was AWESOME!! Saira, had all documentation prepared and was able to guide us and explained e More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saira Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vida Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Merced Toyota responded

We’re thrilled to hear about your positive experience with Vida and Saira! Their professionalism and support truly make a difference. Thank you for sharing your kind words; we’re glad to have been able to assist you! Regards, Manny Guerrero General Manager

September 05, 2024

Una persona muy comprometida con su trabajo para tratar de ayudar a los clientes. Y se esfuerza de que todos sus clientes se vayan contentos con la mejor compra. Gracias al esfuerzo de el. More

by Bertha A. Salazar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Nordenstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo
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Sep 06, 2024 -

Merced Toyota responded

Bertha, we truly appreciate your kind words! It's fantastic to hear that our team's commitment to customer satisfaction made a positive impact on your experience. Your support motivates us to keep delivering the best for our customers. Thank you for taking the time to share! Regards, Manny Guerrero General Manager

August 30, 2024

Very professional. Very friendly, efficient, kept me informed. Great job all around. Would definitely recommend Merced Toyota to my friends. More

by mrssilva1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Merced Toyota responded

We’re thrilled to hear you had such a positive experience with us. Your kind words about our team's professionalism and friendliness mean a lot. We appreciate your recommendation and look forward to serving you and your friends in the future! Regards, Manny Guerrero General Manager

August 28, 2024

Excellent and accurate service. Go over and above expectations with great consistency. Thank you everyone More

by ToyotaConvert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Hagen
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Aug 29, 2024 -

Merced Toyota responded

Thank you for your fantastic review! We’re thrilled to hear that our service exceeded your expectations. Your support motivates us to keep delivering the best experience possible. Looking forward to serving you again! Regards, Manny Guerrero General Manager

August 28, 2024

The work was done very satisfactorily. i will always take my cars to Toyota merced More

by Moose410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept..Kevin Kevin
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Aug 29, 2024 -

Merced Toyota responded

We’re thrilled to hear you had a great experience with us. Your trust in us means a lot, and we look forward to serving you and your cars in the future! Regards, Manny Guerrero General Manager

August 27, 2024

Jr was very helpful and provided excellent service. Merced Toyota was able to solve any issues or concerns I had. More

by nancy_mojica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr Hagen
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Aug 28, 2024 -

Merced Toyota responded

Thanks, Nancy! We’re thrilled to hear about your positive experience with Jr and the team at Merced Toyota. Providing excellent service and addressing concerns is our top priority. We appreciate your support! Regards, Manny Guerrero General Manager

August 22, 2024

Great service, friendly staff. I will definitely come back for any service needs. Very timely. More

by Dr Del
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
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Aug 23, 2024 -

Merced Toyota responded

Thanks for the great feedback, Dr. Del! We're thrilled to hear you enjoyed our service and found our staff friendly. We look forward to welcoming you back for your future service needs! Regards, Manny Guerrero General Manager

August 20, 2024

Accommodating, Friendly, prompt & welcoming. Rob H. was my service tech (this and previous visits) & he really goes above & beyond to get you taken care of & answers all your questions. More

by dlopez1363
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
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Aug 22, 2024 -

Merced Toyota responded

Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that Rob H. provided you with exceptional service. We truly appreciate your feedback and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

August 08, 2024

JR in service has been very helpful and responsive. It has been easy to schedule necessary service. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J R in service
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Aug 09, 2024 -

Merced Toyota responded

We're thrilled to hear about your positive experience with JR in our service department! Providing helpful and responsive service is always our top priority. We appreciate your feedback and look forward to assisting you again in the future. Thank you for choosing us! Regards, Manny Guerrero General Manager

July 24, 2024

Always on the ball! Fast effective service and trusted! This is reliability in one word! More

by John.krone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Merced Toyota responded

John, thank you for your kind words and for recognizing our commitment to fast and effective service. We are thrilled to hear that we have earned your trust and that you consider us reliable. We look forward to continue providing you with excellent service in the future. Regards, Manny Guerrero General Manager

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