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Merced Toyota

Merced, CA

5.0
289 Reviews
Multi-Time Toyota President's Award winner. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Merced, California, the staff here will help you find the Toyota vehicle you want.
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1400 Auto Center Dr

Merced, CA

95340

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Showing 289 reviews

December 20, 2024

I always receive prompt and courteous service from Kevin Koker. I would highly recommend him to anyone who needs their car serviced. More

by brum_keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
December 18, 2024

Professional and courteous. Prompt check in, comfortable wait area-with coffee-shuttle was clean and driver friendly. Picked me up on time. More

by Bwsrbs
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rob
Dec 19, 2024 -

Merced Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had a seamless experience with us. Our team works hard to provide comfort and convenience, and it’s great to know that we met your expectations. We look forward to serving you again! Regards, Manny Guerrero General Manager

December 15, 2024

I HAVE BOUGHT 3 TACOMAS FROM THIS DEALER SHIP AND THE BIGGEST REASON I KEEP COMING BACK IS BECAUSE OF THE TRUST I HAVE IN ROB. HE IS A WONDERFUL MAN WHO LISTENS TO WHAT I SAY ABOUT MY TRUCK. I TRAVEL More

by COACH SINCLAIR
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
ROB
Dec 16, 2024 -

Merced Toyota responded

Thanks for the fantastic review! We’re thrilled to hear about your positive experiences with Rob and our team. Your trust means the world to us, and we’re grateful for your loyalty. We’ll be sure to pass along your kind words about Rob and our mechanic! Regards, Manny Guerrero General Manager

November 21, 2024

It's definitely a great place for all your toyota needs. Great services with great customers services More

by steve_mua
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
KP Pornnang
Nov 22, 2024 -

Merced Toyota responded

Thanks for the fantastic review, Steve! We're thrilled to hear you had a great experience with our services and team. Your satisfaction is our priority, and we look forward to helping you with all your Toyota needs in the future! Regards, Manny Guerrero General Manager

November 19, 2024

Amazing work. I have the Tire and Wheel protection and they replaced my tire and fixed my wheels. More

by GeeZee
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Fred
Nov 20, 2024 -

Merced Toyota responded

Thanks for your fantastic review! We're thrilled to hear you had a great experience with our Tire and Wheel protection. Your satisfaction means a lot to us, and we’re always here to help with any future needs. Enjoy the road ahead! Regards, Manny Guerrero General Manager

November 18, 2024

Fairly short waiting time is a big plus! Driver's seat position was not changed. So I didn't have to adjust. More

by smdoglvr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Koker
Nov 19, 2024 -

Merced Toyota responded

Thanks for the great feedback! We’re glad to hear you appreciated the short wait and that the driver's seat was just right for you. We’re always looking to improve, so your insights are valuable. Hope to see you again soon! Regards, Manny Guerrero General Manager

November 14, 2024

We have two recent model Toyotas and have been bringing them to Merced Toyota for their ToyotaCare service. We've been entirely happy with the service department. More

by AMK
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rob Hampton in service
Nov 15, 2024 -

Merced Toyota responded

We're thrilled to hear you’re happy with our service department! Thank you for trusting us with your Toyotas and for taking the time to share your experience. We're here to ensure your vehicles are always in top shape! Regards, Manny Guerrero General Manager

November 13, 2024

JR, service mgr at Merced Toyota, is attentive, professional, and prompt. We are pleased with JR and the tech team, plus the shuttle driver Ying. Thank you!! More

by Elsie
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
JR, Ying
Nov 14, 2024 -

Merced Toyota responded

Thanks for your kind words, Elsie! We're thrilled to hear that JR, the tech team, and Ying made your experience enjoyable. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback! Regards, Manny Guerrero General Manager

November 10, 2024

The service dept is very helpful and service representative Kevin Koker is Super helpful when I need help. More

by Bill gray
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kevin Koker
Nov 11, 2024 -

Merced Toyota responded

Bill, thank you for your wonderful feedback! We're thrilled to hear that Kevin provided you with exceptional service. Our team is dedicated to helping our customers, and it’s great to know we hit the mark. We appreciate your support and look forward to assisting you again! Regards, Manny Guerrero General Manager

Nov 11, 2024 -

Bill gray responded

Manny, thanks for getting back to me. It means a lot to me, Bill Gray

October 31, 2024

Kevin my Advisor allways gives me excellent sertvice. My car was serviced quickly and returned when promised. I purchased my 2017 RAV 4 at Merced Toyota. I would highly recomend this Dealership. More

by joelobao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
Nov 01, 2024 -

Merced Toyota responded

We’re thrilled to hear about your positive experience with Kevin and our team. Providing excellent service and keeping our customers happy is our top priority. We appreciate your recommendation and look forward to serving you again! Regards, Manny Guerrero General Manager

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