Mentor Nissan
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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3rd lease, first service (oil change & tire rotation) I always receive the most courteous & pleasant experience at Mentor Nissan. This is our 3rd lease & have nothing but praise for Jerrod Bencar & Rick I always receive the most courteous & pleasant experience at Mentor Nissan. This is our 3rd lease & have nothing but praise for Jerrod Bencar & Rick Brzeczkowski in the Service Dept. They truly care about their customers & their actions confirm that beyond any doubt. I would not hesitate to refer anyone to this dealership. Thank you for your professionalism, knowledge & kindness. More
Flat Tire When we purchased our Rogue in October 2017. We decided to add the UPPP insurance. It covered the flat tire we experienced from a pot hole. Mentor Nis When we purchased our Rogue in October 2017. We decided to add the UPPP insurance. It covered the flat tire we experienced from a pot hole. Mentor Nissan had a new tire replaced in less than a day at no charge due to the UPPP Insurance. I may have the name of the insurance wrong. I know It started with UP. More
Oil change and tire rotation Excellent service. Also called to schedule my appointment and they made time for me that day. I drove up to the Express Service garage door, it opened Excellent service. Also called to schedule my appointment and they made time for me that day. I drove up to the Express Service garage door, it opened and I was immediately greeted by Rick who took my keys and directed me to the front desk to go over my service needs. My visit only took 45 minutes. I highly recommend this Service Team More
service department Rick is such a great guy he goes above and beyond to make sure you are totally sasisfied with everything. Such a polite friendly guy. I always get Rick is such a great guy he goes above and beyond to make sure you are totally sasisfied with everything. Such a polite friendly guy. I always get an apt and when there was something going on with my Rogue he made sure to get to the bottom of it. The mechanic who worked on it was a great guy too he went with me for a test ride to hear the noise and he fixed it straight away. Catherine Takacs More
Services: Oil change and tire rotation I'm a long time customer of Mentor Nissan because they provide excellent service time after time. This visit was no different. I needed the work to I'm a long time customer of Mentor Nissan because they provide excellent service time after time. This visit was no different. I needed the work to be done by a certain time and they fit me in so I could make my appointment. More
Outstanding Every time I go they are very courteous and respectful. I like the staff so much I even take my Dodge there and the drive is 3-4 times further. That’s Every time I go they are very courteous and respectful. I like the staff so much I even take my Dodge there and the drive is 3-4 times further. That’s how much I like the people there. More
Service for My 2016 Rogue Barry I had an oil change and tire rotation on my Rogue and I couldn't be more pleased. They were very friendly and prompt service didn't take long at al I had an oil change and tire rotation on my Rogue and I couldn't be more pleased. They were very friendly and prompt service didn't take long at all and even washed my car. More
Service I have regularly taken my 2009 Altima in for service at Mentor Nissan. The Service Department has always been friendly and efficient. A majority of m I have regularly taken my 2009 Altima in for service at Mentor Nissan. The Service Department has always been friendly and efficient. A majority of my visits I have dealt with Rick who has always greeted me like a friend. Very nice young man and very knowledgeable. More
New Car Warranty With all of the technology in cars today its not unheard of to have a glitch as I did with the on board computer. Mentor Nissan Service contacted Nis With all of the technology in cars today its not unheard of to have a glitch as I did with the on board computer. Mentor Nissan Service contacted Nissan Support and on their advice reloaded the software into the computer and that fixed the issue. My experience from the sales department and now with service has been excellent. I am very happy with my 2018 Rogue. More
Excellent Overall! I've just bought a CPO 2015 Nissan Versa from this dealership; and the process was super smooth and easy. The test drive was great and when I noticed I've just bought a CPO 2015 Nissan Versa from this dealership; and the process was super smooth and easy. The test drive was great and when I noticed a defective passenger door mirror, I was assured it would be corrected, and it was. The car was in excellent condition and the sale process was fast and efficient. There was only 1 ignition key available; but Andrew our sales person assured us that a second key would be ready for pick up next week. We were waiting a while the following day to collect the car and sign paperwork; but that was because it was end of the month and very busy. The used car manager, Brian, gave us a voucher for a free tank of gas good for the remainder of 2018, which was pretty good of him! :-) This was to make up for our inconvenience. So, overall an excellent experience! Thank you everyone! We're very happy with our Versa! More