Mentor Mitsubishi

I purchased a used 2005 Ford Taurus on Feb. 9, 2013. I was given the car fax which showed the car had all the fluids checked, brakes check, etc. To me this means the car was checked by a responsible mecha was given the car fax which showed the car had all the fluids checked, brakes check, etc. To me this means the car was checked by a responsible mechanic who the dealer claims is a certified mechanic. When my 84 years old dad drove the car from the dealer, I drove next to him and noticed the windshield and all the windows were steamed up. So we had stopped and noted the blower switch was not working except on high. The 3 other speed did not work. I immediately took the car to a certified mechanic who notified me that not only was the switch bad but the fluids were ALL low, the tires were 5 to 10 pounds below there pressure, the power steering leaked, the brake fluids was really low and but was leaking, among other things that the CAR Fax said were completed. If this is how Mentor Mitsubishi treats its customers, I will NEVER purchase a car new or used from them again. DO NOT trust the car Fax. By driving this car from the dealer, if someone got hurt because of the negligence of Mentor Mitsubishi, who would be responsible? More

I TRADED IN MY 2005 MITSUBISHI GALANT WITH ONLY 28,000 MILES ON IT....DOMINIC MARTUCCI INDICATED MY CAR WAS WORTH A LITTLE OVER $7000.00...i agreed....I TRUSTED HIM AND ALTHO I WAS NOT INTERESTED IN A LE MILES ON IT....DOMINIC MARTUCCI INDICATED MY CAR WAS WORTH A LITTLE OVER $7000.00...i agreed....I TRUSTED HIM AND ALTHO I WAS NOT INTERESTED IN A LEASE.....I NOW HAVE A LEASE AND ONLY $3500 FOR MY GALANT....NOT SURE HOW THAT HAPPENED OTHER THAN THE FACT I TRUSTED HIM....I AM 82 YEARS OLD, HAVE A MILD CASE OF MULTIPLE SCLEROSIS, ALTHO MILD, STILL I GET VERY TIRED AND OBVIOUSLY DON'T THINK STRAIGHT !! EMBARASSED TO SAY SO.....I AM ABSOLUTELY NOT GOING TO SETTLE FOR THIS GROSS INJUSTICE...I HAD BOUGHT MY GALANT THERE FROM NICK JOURNEY AND WAS VERY SATISFIED, HOWEVER, I NOTICE HE IS NO LONGER WITH THE COMPANY....WHAT I REALLY WANT IS MY GALANT BACK - MUCH AS I LOVED THIS LANCER - I HAVE A BAD TASTE IN MY MOUTH NOW AND WILL ALWAYS REGRET MY UTTER STUPIDITY NOT TO MENTION MY GULIBILITY !!!!! I DO NOT KNOW WHAT GOOD FILLING THIS OUT WILL DO BUT I'M TENACIOUS AND GOING TO GO TO ANY LENGTH TO GET "JUSTICE" WHICH I FEEL I DID NOT GET......... More

I purchased authentic mitsubishi front rotors for my outlander about 12 months ago from the parts department ( I purchased the car new from this dealer), the car was making a terrible vibration from the outlander about 12 months ago from the parts department ( I purchased the car new from this dealer), the car was making a terrible vibration from the front end, when I had the car serviced it was discovered that the rotors were warped and the service department kept telling me that the shop who put the rotors on was at fault and would not acknowledge that it was their own manufacturers part that was at fault, all they would offer me was to sell me new rotors for what I originally paid when I bought them (talk about bad service), the car only had 3,000 miles on it since the new rotors were put on, this is a known defect with mitsubishi rotors and they chose to ignore it and wanted me to purchase another set of rotors instead of making it right and admitting their parts were defective, I had to have all of the pulleys replaced on the car and the timimg belt and all of the belts replaced due to excessive rust and oxidation on the pulleys and they would not cover this under warranty, I had to dish out over $1,000 for this and then they wanted me to purchase another set of rotors to fix the vibration issue!!! CAVEAT EMPTOR!!! DO NOT BUY ANY VEHICLE FROM THIS DEALERSHIP AND AVOID THE SERVICE DEPARTMENT, THEIR MAIN GOAL IS TO EMPTY YOUR WALLET.... More

As a used vehicle buyer out of state, I worked closely with Dave Clark. Mr. Clark was proficient, prompt, and an adept listener. Together, we accomplished a sale that will be appreciated for a very long t with Dave Clark. Mr. Clark was proficient, prompt, and an adept listener. Together, we accomplished a sale that will be appreciated for a very long time (and found the vehicle a warm new home in Texas!). More

David is not pushy. I said I was not doing anything today but just seeing what my options were. He didn't care, he took care of us as if we were giving him the million dollar sale! I even sent my husb today but just seeing what my options were. He didn't care, he took care of us as if we were giving him the million dollar sale! I even sent my husband up separately to look for a used car. David took care of him the same way. More

EVERYONE AT MENTOR MITSUBISHI WAS ABSOLUTELY GREAT. THEY HELPED MAKE THE VEHICLE SHOPPING INFORMATIVE AND A LEARNING EXPERIENCE. EVERYONE WAS VERY KNOWLEDGE ABOUT THE VARIOUS VEHICLES AND THE PROGRAMS THA HELPED MAKE THE VEHICLE SHOPPING INFORMATIVE AND A LEARNING EXPERIENCE. EVERYONE WAS VERY KNOWLEDGE ABOUT THE VARIOUS VEHICLES AND THE PROGRAMS THAT WERE AVAILABLE TO US. More

Service today was excellent ,work being done under warrantty, Jeff went above helpful,when a problem arose. Service was done in very short amount of time. Car was then washed. The new location is just warrantty, Jeff went above helpful,when a problem arose. Service was done in very short amount of time. Car was then washed. The new location is just beautiful, and very well maintained. Ron LaRiche More

I had talked to a few different dealers at some other places over several weeks, and every single one of them were either pushy, arrogant, or rude, Jason was amazing. He actually made my experience pleas places over several weeks, and every single one of them were either pushy, arrogant, or rude, Jason was amazing. He actually made my experience pleasant. He showed me all the cool options in my new car, and just made it very easy. I love love LOVE my new car!!! Bob worked out a great deal for me, and I think her name was Vicky, she did all my paperwork, she was super nice, and explained everything on my deal i wanted to know. Thank you Jason for everything, and I will be sure to send my friend next week to you, and anyone else looking for a car for that matter lol. More

I LOVE my new car! My sales person was very helpful and went through all the paper work step by step since it was my first time leasing a car. After I signed all the paper work, Ken went out to my car with went through all the paper work step by step since it was my first time leasing a car. After I signed all the paper work, Ken went out to my car with me and walked me though all the fun features in my car. I had an overall great experience!! More

I'm not really leaving a review I just want to thank Ken for the great deal on my new Mitsubishi Outlander Sport. This vehicle is everything you described and more. I love the media streaming features. for the great deal on my new Mitsubishi Outlander Sport. This vehicle is everything you described and more. I love the media streaming features. Thank you again, T.S. More