Melton Sales Ram Chrysler Dodge Jeep - Service Center

Service These people really care and know about customer service!! John went way beyond the call Of duty and I didn’t even buy from Melton. These people really care and know about customer service!! John went way beyond the call Of duty and I didn’t even buy from Melton. More

New Chrysler 300C We presently own a Chrysler 300 that is having warranty repairs. While the repairs were being completed, Bailey put us in the New 300 to drive. Well We presently own a Chrysler 300 that is having warranty repairs. While the repairs were being completed, Bailey put us in the New 300 to drive. Well...as you can see we now own two Chrysler 300's. Thanks Bailey. As we were leaving the Service Dept. Robert Melton came outside, introduced himself, thanked us for buying at Melton's and also talked to us about features on the New 300. We also appreciate the Service Dept. for the prompt service they provide each time we are there. More

Good Salespeople Bailey was awesome to work with!! It was just a great sales experience. I had been to other dealers and looked quite a lot.... This was the best dea Bailey was awesome to work with!! It was just a great sales experience. I had been to other dealers and looked quite a lot.... This was the best deal and no pressure to buy at all. Financing was great, i was in there less than an hour and out.. More

Everything that consumers hate about car guys righ here After having my spare key fob stolen I went to the dealership where I purchased my vehicle brand new to get help. Turns out, If you need your key fo After having my spare key fob stolen I went to the dealership where I purchased my vehicle brand new to get help. Turns out, If you need your key fob flashed on a 2017 vehicle, Melton service will tell you once flashed, the old fob will be "no good", even going as far as conversing with the parts department to confirm this issue because "the 2017 is configured different, this changes from year to year". It will end up costing you $403.18 to get a new one. Gave me my service ticket as proof of total costs. This is 100% dishonest as Chris Nikels will flash the old fob for $68 using your remaining and used key fob. Not only will I never purchase a thing from Melton again, I will never refer another friend to them either. I referred a friend to them two days ago. If you are going to sell yourself as a local but small and honest establishment, you should fire every single dishonest person employed as word of mouth is huge in a small town. Id be ashamed if i knew this type of upcharging was going on as an owner. If the parts guy and the service guy tag team to increase profits using dishonesty, its hard to believe those running the company are left in the dark about these practices. Especially once you realize that the service & parts dept is where the bulk of any dealerships profits come from. More

very helpful! I went there not knowing what I wanted and left with a car that fit me perfectly and met the price range I wanted as well! They turned a stressful tim I went there not knowing what I wanted and left with a car that fit me perfectly and met the price range I wanted as well! They turned a stressful time into an easy one! More