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Melton Sales Ram Chrysler Dodge Jeep - Service Center

Claremore, OK

4.7
765 Reviews

765 Reviews of Melton Sales Ram Chrysler Dodge Jeep - Service Center

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October 26, 2024

Melton is professional and kind. Their service is professional and thorough and you can’t beat the price for such quality service! I loved being greeted with a smile and waved good More

by RICKYANDDONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Prettyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braden cashed me out and was kind and professional.
October 22, 2024

It's worth the wait. The employees are courteous and knowledgeable with your questions. I Highly recommend this establishment. More

by PENNYMONTANA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Prettyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Tanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

The staff at Melton’s were very friendly. Even the technicians out in the shop said goodbye to me. Usually I’m ignored at other places. The wait time was long, but they provided WiFi, and sn More

by MKBURNHAM46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Prettyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Tanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Its a quick, clean, and easy visit. They did the service and I was on my way. More

by GRRIGGS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

I was told that my vehicle needed front end work, tie rod ends and ball joints. I took my car directly from your shop to a front end shop who read the report I was given, checked my vehicle and said all the More

by RSHOATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Branden Prettyman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the name of the person who told me I needed front end work.
Oct 22, 2024 -

Melton Sales Ram Chrysler Dodge Jeep responded

Based on the photos we took of the ball joints, which are obviously worn, and the mileage of the vehicle, we stand by our recommendations. Of course there will be other shops that will have different standards, but the fact is you don't get the repairs done, you will have larger issues in the future.

Oct 22, 2024 -

RSHOATE responded

Send me the photos. The ticket says "blown" not worn.

October 22, 2024

I would appreciate regular updates on the progress of the car. The phone was often times not answered by either the operator or the contact. I also didn’t appreciate the amount of time it took to get the ser More

by CINDYMSTEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Prettyman
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Melton Ram service department is always courteous and helpful. The service advisors go above and beyond to assist with your needs. More

by Rbrockpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Prettyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Tanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

I went in for an oil change and have my brakes checked. When I got home, I received a msg from melons, telling me it's not good to refuse necessary services. I did not refuse anything. They put a note More

by SINDYF99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Prettyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Phillips
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Tanner
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Fantastic Sales Staff, Awesome Customer Service Team, they went above and beyond, communication was super I was updated on the expected delivery of parts. Great team More

by ALARMWORKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baley Beaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Prettyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Tanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Baley was great. He was very polite didn’t hassle me about buying a truck. The finance department was great. Everyone at the dealership was super nice and polite. Jus More

by mcelwainbrad
Recommend Dealer
Yes
Employees Worked With
Baley Beaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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