Melton Sales Ram Chrysler Dodge Jeep - Service Center

Very customer oriented. Seem to be striving to make lifelong customers. Went above and beyond to pick up my car, service it, and return it. Very nice! lifelong customers. Went above and beyond to pick up my car, service it, and return it. Very nice! More

As always very friendly and helpful staff. Brandon was great at keeping me updated about the work progress. Great customer service. great at keeping me updated about the work progress. Great customer service. More

Every time I take my truck in for service, I am blown away by the care that is taken and efficiency of the operation to get my truck taken care of. Jesse and Brandon were awesome on my latest trip, even away by the care that is taken and efficiency of the operation to get my truck taken care of. Jesse and Brandon were awesome on my latest trip, even vacuumed out my truck before giving it back to me!! Thanks, Gents!! More

Everything at Melton is so top notch, from the sales, service, finance, and management teams. They all go above and beyond expectations every time I go to the dealership service, finance, and management teams. They all go above and beyond expectations every time I go to the dealership More

Brought my jeep in last year to get the top fixed. They did everything but fixed the top but ensured they would order the part to fix the top when I bring it back. I bought it back, tried to get someone t did everything but fixed the top but ensured they would order the part to fix the top when I bring it back. I bought it back, tried to get someone to look at what needed fixed. Nobody would walk outside but told me service would look at it and call me. Service called a few weeks later and said I needed a new top. I knew it was not leaking at the top but the front obviously broken piece. Since the top was over 15 years old I figured it could need a replacement and as long as everything was fixed I'd pay for a new top. Replaced the top and when I picked it up the piece was still broken. What I've been trying to get fixed for years is still broke. They also charged me a tire rotation for tires they said they could not rotate because they were worn down too bad. I did communicate with the poor lady at the counter that undoubtedly has to put up with this insanity daily and received a credit for the tire rotation that never happened. Plan to take the jeep to another shop and get the bad part replaced. I know it can be replaced because they had to take it off the old top to put the defective part back on the new top. As I told the lady, nothing they can do will bring me back to this dealership. More

Out of all the years, and there have been many, this was the absolute best experience I have had at Melton Sales. Jesse was curtious, helpful, and extremely professional. Hang on to this young man; he's d the absolute best experience I have had at Melton Sales. Jesse was curtious, helpful, and extremely professional. Hang on to this young man; he's doing an exceptional job. More

Dealership service department works well with my ongoing issues of my Ram 3500. Frustrating ongoing issues and just found out yesterday from Chrysler/Dodge that the drive shafts that were delivered to your issues of my Ram 3500. Frustrating ongoing issues and just found out yesterday from Chrysler/Dodge that the drive shafts that were delivered to your department were damaged? I reached out to you service dept. but have not heard back from them as of yet. More

I’ve worked at dealerships over 40 years, and I can tell you, these guys(and gals) are great!! The service I went in to get wasn’t needed and they graciously let me know. I decided to get a few other items you, these guys(and gals) are great!! The service I went in to get wasn’t needed and they graciously let me know. I decided to get a few other items taken care of instead. Very timely service. Love this place. More

Great service - on time - great scheduling - great team around Melton Sales. I haven't gone anywhere in the past 25 years. around Melton Sales. I haven't gone anywhere in the past 25 years. More

The service people at Melton care about their clients and will do whatever they can to make your visit there good. Can't say enough good about the service staff as they explained everything and made the visi will do whatever they can to make your visit there good. Can't say enough good about the service staff as they explained everything and made the visit work. They are a good hometown dealership. More