Melton Sales Ram Chrysler Dodge Jeep - Service Center

Brought my jeep in last year to get the top fixed. They did everything but fixed the top but ensured they would order the part to fix the top when I bring it back. I bought it back, tried to get someone t did everything but fixed the top but ensured they would order the part to fix the top when I bring it back. I bought it back, tried to get someone to look at what needed fixed. Nobody would walk outside but told me service would look at it and call me. Service called a few weeks later and said I needed a new top. I knew it was not leaking at the top but the front obviously broken piece. Since the top was over 15 years old I figured it could need a replacement and as long as everything was fixed I'd pay for a new top. Replaced the top and when I picked it up the piece was still broken. What I've been trying to get fixed for years is still broke. They also charged me a tire rotation for tires they said they could not rotate because they were worn down too bad. I did communicate with the poor lady at the counter that undoubtedly has to put up with this insanity daily and received a credit for the tire rotation that never happened. Plan to take the jeep to another shop and get the bad part replaced. I know it can be replaced because they had to take it off the old top to put the defective part back on the new top. As I told the lady, nothing they can do will bring me back to this dealership. More

Out of all the years, and there have been many, this was the absolute best experience I have had at Melton Sales. Jesse was curtious, helpful, and extremely professional. Hang on to this young man; he's d the absolute best experience I have had at Melton Sales. Jesse was curtious, helpful, and extremely professional. Hang on to this young man; he's doing an exceptional job. More

Dealership service department works well with my ongoing issues of my Ram 3500. Frustrating ongoing issues and just found out yesterday from Chrysler/Dodge that the drive shafts that were delivered to your issues of my Ram 3500. Frustrating ongoing issues and just found out yesterday from Chrysler/Dodge that the drive shafts that were delivered to your department were damaged? I reached out to you service dept. but have not heard back from them as of yet. More

I’ve worked at dealerships over 40 years, and I can tell you, these guys(and gals) are great!! The service I went in to get wasn’t needed and they graciously let me know. I decided to get a few other items you, these guys(and gals) are great!! The service I went in to get wasn’t needed and they graciously let me know. I decided to get a few other items taken care of instead. Very timely service. Love this place. More

Great service - on time - great scheduling - great team around Melton Sales. I haven't gone anywhere in the past 25 years. around Melton Sales. I haven't gone anywhere in the past 25 years. More

The service people at Melton care about their clients and will do whatever they can to make your visit there good. Can't say enough good about the service staff as they explained everything and made the visi will do whatever they can to make your visit there good. Can't say enough good about the service staff as they explained everything and made the visit work. They are a good hometown dealership. More

The employees are always friendly and knowledgeable. Been going here since 1993 not every visit was great but they would go out of there way to make things right. Been going here since 1993 not every visit was great but they would go out of there way to make things right. More

The service was courteous, fast and very professional. The building had a retro look, was clean and had a good vibe. The building had a retro look, was clean and had a good vibe. More

Everybody was very courteous, got our car in on the weekend, serviced it in a reasonable time. The parts department was very friendly and the sales people were helpful and not pushy. weekend, serviced it in a reasonable time. The parts department was very friendly and the sales people were helpful and not pushy. More