Melton Sales Ram Chrysler Dodge Jeep

Care for customer and job seemed to be high on list. Communication to us the customer could have been better. Knowledge of issue was a mystery to all. Difficulty obtaining the correct part was very time Communication to us the customer could have been better. Knowledge of issue was a mystery to all. Difficulty obtaining the correct part was very time consuming More

Melton is always friendly and professional. I highly recommend them to everyone for their oil change needs. I highly recommend them to everyone for their oil change needs. More

This was my first visit. Branden had greeted me kindly and immediately, took my information, told me it would be about 35 mins. and I sat and waited. I learned of your oil ch Branden had greeted me kindly and immediately, took my information, told me it would be about 35 mins. and I sat and waited. I learned of your oil change special on FB with high compliments. Heather approached me later and said I had an oil leak. I declined service since my driveway didn't reflect an oil leak. Upon payment I learned that I received synthetic oil after questioning the price of putting synthetic oil in my 2nd vehicle which requires it. When I came in I wasn't told that I was getting synthetic oil, the brand, the weight or the special price and only the price was reflected on my sales ticket. After arriving home, I thought I'd better check the oil level so that I could monitor this apparent leak. I did see oil all over and the oil level was well above the full line. Yes I did have the car on a level surface and I did give it about 20 minutes to cool, Also I saw that fluids were checked on the general inspection sheet, but my windshield washer fluid was below low. I called and then brought my vehicle in the next day. Branden greeted me and assured me that they would lower the oil level. The second sales bill did have the information about the oil and at no charge. I will still need to add some windshield fluid to the reservoir, but I'm satisfied with the oil level. I'm hoping that all the other inspection was actually good. My husband passed away a few months ago and now I have to trust in people to do what they say. An old woman is an easy target to be taken advantage of, which I've already had to experience a few months ago. More

Check in was quick and easy. No appointment oilchanges are a big plus. Heather was great and kept me informed about the progress. She's a great asset to your service dept No appointment oilchanges are a big plus. Heather was great and kept me informed about the progress. She's a great asset to your service dept More

Found the truck on line. Started conversation of trading in a vechile and the process was very smooth. Would highly recommend Melton to friends and family. Started conversation of trading in a vechile and the process was very smooth. Would highly recommend Melton to friends and family. More

We have been using Melton 's since 2012 when we bought our truck. Every time we have brought it in, the service department has been phenomenal. Brenden is always helpful and extremely knowledgeable and fr our truck. Every time we have brought it in, the service department has been phenomenal. Brenden is always helpful and extremely knowledgeable and friendly. Our next truck purchase will be another Melton's Dodge! More

Heather communicated so well on the progress of my vehicle. Giving updates as they became Available. vehicle. Giving updates as they became Available. More

As always the folks at Melton’s dealership took very good care of me and my Ram. Got the service done very fast and went above and beyond what I expected! care of me and my Ram. Got the service done very fast and went above and beyond what I expected! More

Very professional and courteous. I am accustomed to the 10 minute oil changes, but although it took a little longer, I enjoyed the experience very much. The waiting area is comfortab I am accustomed to the 10 minute oil changes, but although it took a little longer, I enjoyed the experience very much. The waiting area is comfortable, and I enjoyed some conversation. I’ll be back! More

Heather is terrific! I really enjoy working with her. The service I get at Melton is top notch. I really enjoy working with her. The service I get at Melton is top notch. More