Melloy Nissan - Service Center

worst customer service Worst customer service by the general manger Benson and associate Brian Dau. They were rude, Unprofessional and disrespectful. I would and will nev Worst customer service by the general manger Benson and associate Brian Dau. They were rude, Unprofessional and disrespectful. I would and will never recommend this dealership. More

David Engles, Service David was very helpful on the service of my 2015 Rogue. He made recommendations on future service, including the cost estimates, without making me fe David was very helpful on the service of my 2015 Rogue. He made recommendations on future service, including the cost estimates, without making me feel as though it was simply a "sales speech.". I look forward to seeing him on future services. More

On May 10 2012 I took my 2004 Nissan Titan in for repair of a manufacturer recall item (ECM relay). Later that day I received a call from a service advisor letting me know that on inspection, your team of a manufacturer recall item (ECM relay). Later that day I received a call from a service advisor letting me know that on inspection, your team had found that both exhaust manifolds were found to be cracked and leaking. Within a day, not only had my original problem been fixed (the ECM relay) but the exhaust manifolds had also been replaced. Your advisor informed me that all of the work was covered under the manufacturers warranty. These days, it is not often that I am delighted with the customer service I receive, but I wanted to let you know that your team has indeed delighted me as a customer. Your processes allowed for the identification of a major problem that I did not even know I had, a problem that potentially was a significant health concern because of leaking exhaust gasses, and then your team expediently repaired thsi major problem under the original manufacturers warranty. So I just wanted to send my thanks to your team for doing a great job, and also my congratulations on your having procedures and processes to catch serious problems like this. I will certainly recommend your shop to everyone I know. My customer service number for this work was 120524, and the ticket shows the advisor as being Michael Anderson, though i believe I also spoke with another adviosr. Best regards, Gene Rodriguez Rio Ranch NM More

Mark was wonderful to work with. He recently had the paint on my beautiful new Nissan retouched at no cost to us. He was very thoughtful in working with us when we purchased our car too. He really puts paint on my beautiful new Nissan retouched at no cost to us. He was very thoughtful in working with us when we purchased our car too. He really puts his heart and soul in his efforts to please the customer. He is a terrific salesman. More

This has been by my best car buying experience yet. I had a few things I needed to have done to my car and the staff at Nissan has been extremely helpful and great to work with. I have since talked to a had a few things I needed to have done to my car and the staff at Nissan has been extremely helpful and great to work with. I have since talked to a co-worker that bought a vehicle from melloy Nissan in ABq and she expressed that she had the same experience. She has paid off her vehicle and the dealership continues to call her to see how her car is doing. WHO DOES THAT ANYMORE?????? Her comments confirmed my opinion of Melloy Nissan. I was given a rental for the days my car needed service and I am extremely happy with the overall experience. Sunshine, Jairo, Ross, and Chris have been wonderful to work with. I am definitley sticking with Nissan and sending anyone I know to Melloy Nissan. I am very confident about recommending this dealership to my friends and family. Or anyone else for that matter. I took my car in on 9/16, and 9/29/2011 and had the same experience both times, the car rental was great as well!!!! More

I purchased a vehicle form my daughter in March of 2010. The sales experience with the used car team was horrible. I don't remember my salesperson, but I guess they were having a big blowout in the office. The sales experience with the used car team was horrible. I don't remember my salesperson, but I guess they were having a big blowout in the office. The salespeople were all in a see through office right next to us using foul language and cussing at each other. I heard later that someone had been fired that night. I vowed to never go back, but a few months later in July of 2010 I decided I needed to downsize my vehicle to a car with a smaller payment and cheaper gas. As I looked on the internet, I was contacted by a very good salesperson from Melloy Nissan named Toby. He was in internet sales. I hesitated and told him about my previous experience and he assured me those people were no longer there. Toby really worked with me and helped me purchased a used 2007 Sentra with 61,000 miles on it. We were in a very tight financial spot which is why i was downsizing and Toby helped until we were able to get approved. I purchased the car for $12,995. On May 31, 2011 I was on my way out of town. I had never taken the car on a long distance trip. I got about 130 miles out of town and the engine blew out. It threw a rod and destroyed the engine. There was no warning, no check engine light.....nothing. I have had the vehicle for 10 months and now Danny Melloy is telling me that they will do repairs for $5100. I could understand if it was a small repair, but the whole engine? Really? In a car I've had for 10 months? I will never buy anything from Melloy again.....no more chances. And I will be sure to tell anyone who asks not to either. I don't know how I am going to afford this repair. More

In eleven years i'm now on my secound Nissan Frontier, and the reason for the chose of a secound Nissan is due to the service that I've received over the years. These guys are great, hands down they are t and the reason for the chose of a secound Nissan is due to the service that I've received over the years. These guys are great, hands down they are the best, and for this reason I will be staying with Nissan for my nest purchase. More