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Melloy Nissan

Albuquerque, NM

3.3
212 Reviews
Melloy Nissan is Albuquerque's only family owned Nissan Dealership. We have been serving the Albuquerque and surrounding areas for 50 years. We carry the largest inventory of new and pre-owned Nissans in the entire state and we are a "Business Certified" dealer for Nissan's full line of Light Commercial Vehicles. Our Parts and Service departments are open 6 days a week to provide you with the highest levels of customer service. Protect your investment in your Nissan with genuine Nissan Parts and Service.
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7707 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 212 reviews

September 26, 2016

need to explaiin things better more detail needs to be provided when reviewing item regarding a vehicle when going over thngs such has featured warranties and vehicle information r More

by Anthony Leyba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unkown
Sep 29, 2016 -

Melloy Nissan responded

Anthony, Thanks for your feedback. I have passed your suggestions to our Sales Managers and they have already implemented training to provide our customers with more relevant information.

August 26, 2016

Best Experience I ever had! I bought my Juke here and it was the best car buying experience I ever had. They gave me a great deal and were very easy to work with. I was in and ou More

by Jon Ozdoba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2016

Poor customer service Sales person had no concern in helping someone with a vehicle, only concerned about doing a credit app, and eager to say couldn't help More

by bill54
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcos
Sep 26, 2016 -

Melloy Nissan responded

Bill, I am sorry that we were unable to help you get a vehicle. We try very hard to get all of our customers approved through one of our many lending sources. Unfortunately, not all of our customers will qualify for an automobile loan and a thorough application is needed to determine if a customer qualifies for a loan and if he does, what type of vehicle he can purchase.

July 20, 2016

Boo on you Melloy Nissan I took my friend to look at cars after viewing a sales ad on their website for something she could afford, which turned out to be false advertisement. More

by Kara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe and other can't remember his name
Jul 21, 2016 -

Melloy Nissan responded

Unfortunately we, as a dealer, don't control all of the factors that control a customers final payment. Many factors come into play on each and every deal such as income, time on job, time at residence and the applicants credit history. After looking at these factors and the vehicle being purchased the lender will assign a rate and maximum term for that customer. Most times we are able to structure a deal that satisfies all the parties to a transaction, but occasionally we have no way to accommodate a customers desired payment. We are very sorry that this was the case with your friend.

July 20, 2016

Transmission repair Thank you Jeff Benson and crew! My transmission went out and they worked hard to get it replaced under extended warranty. Since I was visiting there w More

by Healdtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Benson
July 11, 2016

Unprofessional My daughter is in the market to buy a new car. We went and test drove a car from Toyota and Mazda. When we got to Melloy Nissan and told the sales p More

by rsls00
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Can't remember the name
Jul 21, 2016 -

Melloy Nissan responded

Thank you for bringing this to our attention. We strive to make sure that all of our guest are treated well when they visit our store. Unfortunately, it sounds like that was not the case here. We will redouble our efforts to train our associates in all aspects of customer service.

June 25, 2016

Sales manager RUDE sales associate amazing I will never go back to Melloy Nissan, this is the second time that I was disrespected by a Sales Manager. When a customer can't afford a high payment More

by Albuquerque car girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cannon Bravo
April 09, 2016

worst customer service Worst customer service by the general manger Benson and associate Brian Dau. They were rude, Unprofessional and disrespectful. I would and will nev More

by hate these people
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Dau and Roy Benson
December 08, 2015

Amazing My experience was wonderful. I told the salesman (Sal Chavez) what I needed and he did everything in his power to help me out I highly recommend askin More

by Mariah15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salvador Chavez
December 03, 2015

Excellent Customer Service Actually had a scheduled appointment for an Oil change on myNissan versa 2012 and was to early( I have to mention I always receive excellen service al More

by Sunny 524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Perez Sales Consultant
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