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Melloy Nissan

Albuquerque, NM

3.3
212 Reviews
Melloy Nissan is Albuquerque's only family owned Nissan Dealership. We have been serving the Albuquerque and surrounding areas for 50 years. We carry the largest inventory of new and pre-owned Nissans in the entire state and we are a "Business Certified" dealer for Nissan's full line of Light Commercial Vehicles. Our Parts and Service departments are open 6 days a week to provide you with the highest levels of customer service. Protect your investment in your Nissan with genuine Nissan Parts and Service.
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7707 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 212 reviews

March 22, 2019

3-21-19 Mike, dave mr mechanic, Andy, Brian . Always make sure work is done right. All SA are better than most service shops. Thanks guys enjoy your day More

by Altima nizmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All in comments
February 24, 2019

In market for truck It was a great atmosphere, salesman joseph was very friendly and didn’t put any pressure on us to purchase. Purchased a Nissan Frontier 4x4 2018. Very More

by griegomark32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Lucero
February 21, 2019

Melloy Nissan Service I have been coming to Melloy Nissan since I moved here since 2004. Since my first experience with Brian Dau and Mike Anderson, I have had nothing but More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dau and Mike Anderson.
January 29, 2019

Our salesman was very helpful! Our salesman was very helpful and patient with us through out the whole process. He made himself available for questions even when he was off work wit More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy, and our salesman
January 26, 2019

Awesome customer service Sal and his sales team did an awesome job and made things happen when we didn't even think we could get into anything new More

by Pohlweldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal chavez
December 26, 2018

Excellent Service for fixing my car.? Thank you guys and the secretary for taking my Calls seriously, and responding to them quickly.! My car was fixed quickly and all customer services More

by Gracie1203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
April 10, 2018

Bad diagnos said truck needed wireing Brought in my 2015 titan to have checked ,wouldn't start had key in truck light on ,they charged me 460 to tell me that it needed the engine harness a More

by Hector Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bret, David Engles
Apr 25, 2018 -

Melloy Nissan responded

Hector, I'm very sorry that our tech misdiagnosed your truck. Unfortunately mistakes do happen and when they do we own up to it. I have spoken with our service manager and he has refunded your entire diagnostic fee. Please accept our sincerest apology for this failure on our part. We will use it as a learning experience and hope that you will give us another chance to prove ourselves in the future. Mike L.

September 04, 2017

high pressure four square same old song and dance From the moment you arrive, you will be bombarded with a sales person, then the game begins...making you feel like they are doing something for you, t More

by pigfeet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miguel Diaz
December 13, 2016

The most loyal I've been to any car dealership I've never been a person who cared which dealership I went to. That's until I started taking my 2013 Nissan Juke to be serviced at Melloy Nissan. I qu More

by cayennered
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Miller, Ken Engle, David Engles
October 28, 2016

Avoid Melloy Nissan Service Center All in all, AVOID MELLOY NISSAN SERVICE CENTER. I brought in my undamaged NVP for an oil change and weather stripping issues. Short version - 2 acci More

by disappointedMelloyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roy Benson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Anderson, Dan Melloy, Adrian, Brendon Bond
Nov 11, 2016 -

Melloy Nissan responded

Melloy Nissan values the trust that our customers place in us when they bring their vehicles in for service. Unfortunately we failed to live up to this with your vehicle. We did however correct all of the damage that was done to your vehicle and provided you with a lifetime warranty on the repairs. We also refunded that charges for the original services plus $500.00 for your inconvenience as well as provided you with a rental at no charge during the time that your vehicle was being repaired. We are very sorry that you did not feel that this was adequate compensation for our mistake.

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