Melloy Nissan
Albuquerque, NM
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 212 reviews
Didn't listen to our criteria and parameter. Ignored what we said we could afford. Tried to shove us into the vehicle they wanted us to buy. Caught Finance Manager (Sean?)increasing the cost of a vehicle on we said we could afford. Tried to shove us into the vehicle they wanted us to buy. Caught Finance Manager (Sean?)increasing the cost of a vehicle on a proposal. He thought we wouldn't notice? Salesman Alex and Finance Manager played the game of going back and forth time after time to manipulate the numbers. More
Eric was a very good salesman. He was knowledgeable, helpful, persistent, and professional. Some of the other salesmen I talked to at the dealership were largely unhelpful, but Eric did a good job of f helpful, persistent, and professional. Some of the other salesmen I talked to at the dealership were largely unhelpful, but Eric did a good job of finding a car that fit what I was looking for. David and Brandon were also helpful with their individual parts in the sale. More
Buying our new Nissan Altima from Eric Was a great experience. He was knowledgeable and low-pressure. We especially appreciated his straightforwardness regarding price. He was able to find the exact c experience. He was knowledgeable and low-pressure. We especially appreciated his straightforwardness regarding price. He was able to find the exact car I wanted and got it to the dealership in a timely manner. Definitely recommend. More
My husband and I purchased a used vehicle from this dealership. I am going to be honest and say that the vehicle that was sold to us was not looked over properly before they sold it to us. The vehicle dealership. I am going to be honest and say that the vehicle that was sold to us was not looked over properly before they sold it to us. The vehicle did break down within five days of us having the vehicle and we were not happy at all. The good thing is that they did work with us to get the vehicle fixed properly and they did rectify the situation. So, overall we are pleased with how everything turned out. More
This was an excellent car buying experience. The salespersons were very knowledgable, kind and friendly. There was no pressure for me to buy. I would highly recommend this dealership. salespersons were very knowledgable, kind and friendly. There was no pressure for me to buy. I would highly recommend this dealership. More
We stopped by your dealership and from the moment we stepped out we were greeted by your staff and imediatly felt welcome. We had a few help us in making our purchase, but Ian Reynolds went beyond our e stepped out we were greeted by your staff and imediatly felt welcome. We had a few help us in making our purchase, but Ian Reynolds went beyond our exspectations. He didn't rush us nor did he make us feel like we had to buy something. We were so happy with his service that we are already in the talks to come back and buy another car. Ian was very knowedgable about what you had in stock, all the details, and walked us through our purchase from start to finish and helped us with any questions or concerns that we had. There were a few additions to the truck that we wanted, and Ian fixed it up quick and with a smile and said no problem. You have a wonderful crew, but we feel Ian deserves to be notice for his outstanding service. I wish there was more we could to show just how gratful we are for him being there. Steven, Ybarra.. pround owner of a Nissan XTerra, More
Without a doubt, my best car buying experience ever! Melloy?s highly professional team of Marshall, Vicente and Chris provided knowledgeable, responsive and genuinely ?concerned about me? service. Ever Melloy?s highly professional team of Marshall, Vicente and Chris provided knowledgeable, responsive and genuinely ?concerned about me? service. Everyone at Melloy catered to my every need and gave 110 percent to ensure that I got exactly what I wanted. More
On May 10 2012 I took my 2004 Nissan Titan in for repair of a manufacturer recall item (ECM relay). Later that day I received a call from a service advisor letting me know that on inspection, your team of a manufacturer recall item (ECM relay). Later that day I received a call from a service advisor letting me know that on inspection, your team had found that both exhaust manifolds were found to be cracked and leaking. Within a day, not only had my original problem been fixed (the ECM relay) but the exhaust manifolds had also been replaced. Your advisor informed me that all of the work was covered under the manufacturers warranty. These days, it is not often that I am delighted with the customer service I receive, but I wanted to let you know that your team has indeed delighted me as a customer. Your processes allowed for the identification of a major problem that I did not even know I had, a problem that potentially was a significant health concern because of leaking exhaust gasses, and then your team expediently repaired thsi major problem under the original manufacturers warranty. So I just wanted to send my thanks to your team for doing a great job, and also my congratulations on your having procedures and processes to catch serious problems like this. I will certainly recommend your shop to everyone I know. My customer service number for this work was 120524, and the ticket shows the advisor as being Michael Anderson, though i believe I also spoke with another adviosr. Best regards, Gene Rodriguez Rio Ranch NM More
I visited a few dealerships before deciding on Melloy. They had the over all best customer service and best price. I received detailed information about my Juke that no other dealership offered. I was e They had the over all best customer service and best price. I received detailed information about my Juke that no other dealership offered. I was extremely pleased! More
Since buying my first car in 1971 (Dodge Dart Swinger)this is absolutely the BEST experience I have ever had at a car dealership. Chris Brooks was attentive, friendly, patient and able and willin Swinger)this is absolutely the BEST experience I have ever had at a car dealership. Chris Brooks was attentive, friendly, patient and able and willing to answer all of my questions. He took me on a few test drives and was polite and courteous. There was nothing underhanded in his manner, he was honest and forthright and couldn't have done a better job. He is to be commended not only for his attentiveness on the two days I visited prior to making my purchase of a 2011 Murano SL but also for his service when I arrived a few days later with a few questions about how to do certain things with the car's GPS, etc.I am also grateful for his assistance with a minor issue about tire pressure and a cargo shade for the back of the Murano. Toby, from financing and billing, was also very professional and friendly. Finally, I sincerely appreciate the great value I received on the purchase price of the vehicle, discounted because it was used as a dealer demo vehicle. Melloy Nissan has it all, and then some. If I had a car dealership I'd be sure to model that business on what I saw and experienced at Melloy Nissan. More