Melloy Nissan
Albuquerque, NM
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 212 reviews
We received the best service from Melloy Nissan. After visiting every type of car's dealership, we visited Melloy last. We have not been welcomed, or treated as nicely at ANY dealership like we were Mello visiting every type of car's dealership, we visited Melloy last. We have not been welcomed, or treated as nicely at ANY dealership like we were Melloy. Vince went above and beyond in helping explain safety features of the Altima, how they were better, why they were there, etc. Because we were Costco members, we received special pricing, which Vince also went above and beyond with. He also showed us newer cars, compared and contrasted why each were different. Alex kept us posted of the progress while purchasing the car, such as it was being washed and detailed, how long it would be, would we like something to drink, when we were going to be signing papers. David went over the cars features internally, how to use them, set up my Bluetooth, and inspected the inside/outside of the car with me. He was thorough in explaining and showing it all to us. Brandon quickly got us in, and out of the financial part of signing and giving a down payment. He was thorough in explaining and showing it all to us. I have never felt less pressure, and more customer service from any dealership. This was quick, easy, and painless, and I wouldn't hesitate to recommend them, or return for another vehicle. More
THIS IS A LITTLE LONG BUT WELL WORTH THE READ. IF YOU'VE EVER BEEN TREATED LIKE A PIECE OF GARBAGE AT A DEALERSHIP PLEASE READ. CERTIFIED BENZ AND BEEMER IS THE GREATEST EXPERIENCE I HAVE EVER HAD BUYING A EVER BEEN TREATED LIKE A PIECE OF GARBAGE AT A DEALERSHIP PLEASE READ. CERTIFIED BENZ AND BEEMER IS THE GREATEST EXPERIENCE I HAVE EVER HAD BUYING A CAR. YOU WILL NOT BE DISAPPOINTED!!!! On Monday, July 9, 2012 I went to a new car dealership in New Mexico (MELLOY NISSAN) where I found a 2009 370Z, sport package, platinum graphite metallic for $32,995.00. I was told the vehicle had been sold but I could buy a brand new 2012 370Z. I later found this was a LIE and the vehicle is STILL for sale. I agreed to purchase the new one and was offered $22,000 for my vehicle and was never allowed to negotiate a price on the 370Z. I spent 3 hours in the showroom with no one explaining anything to me. I was then given the key to my car and left. I was told by the sales manager he would have an answer for me by 9:30am on Tuesday, July 10, 2012. At 5:00pm I finally called and was treated like a piece of garbage by the sales manager (Vicente). I later learned Vicente was off that day and refused to help me purchase a car by telling me the deal was done and I wasn't able to get financed. I called the customer service manager (Paula) who gave me every answer I wanted to hear....unfortunately the actions of her dealership did not match what she said. I told another sales manager (Mark) that I was going to another dealership and he said "ok...that's fine." Could not believe a manager would be so willing to lose customers. As of Wednesday, July 11, 2012, I still had no idea what "deal" was sent to the banks for approval. After being feed up with the way I was being treated I began looking for another 370Z. I found Certified Benz and Beemer on the evening of Wednesday, July 11, 2012. At approximately 10:00pm I sent an inquiry for a 2009 370Z, sport package, platinum graphite metallic for $25,988 ($7007.00 cheaper than the first one). I also completed a trade in form explaining my vehicle and completed a finance application. I wasn't expecting much :) On Thursday, July 12, 2012, at approximately 8:00 am I received a call from Barry Bridges. I was expecting to have to completely repeat everything I had entered on the forms the night previous......I COULDN'T HAVE BEEN MORE WRONG. Barry explained a little bit about his dealership (not overwhelming) and explained how the process worked. At approximately 10:27 hours I was sent an "online negotiation" invitation. I clicked on this form and found several options available to me regarding interest rates (which were almost half what I was offered at the other dealership) and different options for terms and down payment (even zero down). I was also offered $250.00 more for my trade in than I was offered at the other dealership. The total cost of my deal, out the door, was $31,818.39 (less than the price of the other car). I saved $7257.00 by purchasing my car at Certified Benz and Beemer. The total money I saved on the life of my loan was $18,820.93. If you want to save money, time, aggravation and alot of mind games buy your car from this place. I will never buy another car from another dealer. Clearly, Certified Benz and Beemer is in the business of helping customers buy cars and Melloy Nissan is in the business of helping customers fatten the companies pockets. More
We went in with a trade in, they gave us a great trade in price and the new Juke was extremely resonable. I have aloredy recomended this dealer ship and sales person to my friends and family. Thanks again a price and the new Juke was extremely resonable. I have aloredy recomended this dealer ship and sales person to my friends and family. Thanks again and we will defintaly see you the next time we get a new car!! More
Eric is the best "sales person" that I have worked with in the past 50 years of my new car buying. It is primarily because of his ability to understand customer needs and provide clear, direct worked with in the past 50 years of my new car buying. It is primarily because of his ability to understand customer needs and provide clear, direct answers to customer questions. His people-skills far exceed even the usual high-ranked PR types in many companies, let alone in car sales. Normally skeptical of any "sales" types, for the first time I felt very comfortable and welcome to work with him. In that sense, he truly "sold" the car to me before the usually obscure and un-understandable paper work that followed. More
The sales staff (Miguel and Jeannette) were not "pushy". Miguel was very informative and helpful in terms of educating me to the vehicle's capabilities. Jeannette was flexible and cooperative in se "pushy". Miguel was very informative and helpful in terms of educating me to the vehicle's capabilities. Jeannette was flexible and cooperative in setting the vehicle's price. The staff worked well together as a team. Toby was also very helpful to me in his way of balancing my additional warranty needs. David patiently and thoroughly explained to me all of the vehicle's various characteristics. This was a great experience to work with the Melloy staff. More
I love comming here i have been buying cars here sinse 2003. Jairo Alvardo is the BEST!!!!!!! I will continue shopping here in the future and will refer my friends to you! Thank You Jairo! 2003. Jairo Alvardo is the BEST!!!!!!! I will continue shopping here in the future and will refer my friends to you! Thank You Jairo! More
Eric was friendly, knowledgable, respectful and plain spoken. It made the new car purchase experience interesting and pleasurable. He answered all questions completely and accurately and proposed options spoken. It made the new car purchase experience interesting and pleasurable. He answered all questions completely and accurately and proposed options and alternatives for both make/model choice as well as purchase versus leasing options. I would highly recommend friends and relatives to Eric at Melloy Nissan! More
We purcheserd two new vehicles from this Dealer when we where closing the deal on the second vehicle the sales man promes to send a check for $125.00. But that never happend. (IS THIS THE WAY MELLOY NISS where closing the deal on the second vehicle the sales man promes to send a check for $125.00. But that never happend. (IS THIS THE WAY MELLOY NISSAN DOES BUSINESS? More
Easy to deal with, no pressure. Great service department. Good review of new car. Best experience we have had to buy a new car. Met our time line with extra effort. Good review of new car. Best experience we have had to buy a new car. Met our time line with extra effort. More
This dealer tries to sell their cars for prices higher than sticker price. They tack another sticker on the car window next to the Nissan sticker. They add things like a thousand or two $$ market adjustme than sticker price. They tack another sticker on the car window next to the Nissan sticker. They add things like a thousand or two $$ market adjustment, a $400 paint sealant ( scam ! ) and some kind of plastic R.E.D. Alert Stoplight for $300 ! Absolutely ridiculous ! When you try to negotiate these off they resist and fight and go back and forth. You will be there for hours and they don't listen to you not agreeing on the price and they just try to stick pieces of paper in your face and try to get you to sign even when you don't agree on the price. You can buys cars from other dealers at sticker or often below. Don't waste your time with these guys. Go elsewhere. I was also provided misinformation by the sales staff and caught them in several lies. You also get no apologies and they really don't seem to care if you are at all satisfied or happy. Bottom line - avoid this dealer like the plague. More