Mel Hambelton Ford - Service Center

Replace triim around window on passenger side of F150 PU Work was completed and looked extremely good.. Scotty kept me updated on the progress of the work and had all parts to complete the work. Work was completed and looked extremely good.. Scotty kept me updated on the progress of the work and had all parts to complete the work. More

Excellent Service I have used this Dealership for over 10 years and received excellent service at all time from Tyler McMahan. He exceeds all expectation all times. I have used this Dealership for over 10 years and received excellent service at all time from Tyler McMahan. He exceeds all expectation all times. More

Would not go anywhere else! Phil Nightengale and his staff are the greatest. I am always treated with respect and professionalism. Scotty Germann, my service advisor is most he Phil Nightengale and his staff are the greatest. I am always treated with respect and professionalism. Scotty Germann, my service advisor is most helpful and takes care of things without fair. Would not go anywhere else. More

2002 F250 Service i had never had anyone touch my truck for service since i bought it brand new in October 2001. i had your service team replace the spark plugs and do i had never had anyone touch my truck for service since i bought it brand new in October 2001. i had your service team replace the spark plugs and do a engine flush. they had an incident during that process and resolved it ASAP. i was out of the country during this and relied on the integrity of you team to do the right thing. they walked me through what happened and how they corrected the issue. very impressed. i also bought my wife a new f150 in 2014 and so far the service has been exceptional. thanks bob More

very good problem vehicle and service took care of it. it was timely for what had to be done and it was done to or above my expectations. problem vehicle and service took care of it. it was timely for what had to be done and it was done to or above my expectations. More

Sport Trac Service I took my truck in knowing it had a few issues. But with 150k miles, I have hardly had to do much yet. Turns out, the issues were minimal. Even though I took my truck in knowing it had a few issues. But with 150k miles, I have hardly had to do much yet. Turns out, the issues were minimal. Even though an additional issue popped up after the service, I had a feeling there was more. These aspects are beyond there control. What made the service easy was I was able to get a ride to work after dropping off my truck. When the service took longer than expected, they provided a loaner car through the onsite rental service. For the small cost that I paid to get oil changed, drive belt replaced, tires rotated, wheel bearing repacked and the fact I drove a rental for two days and spent the same money as an independent shop I couldn't be happier. They took care of me with service you don't see anywhere else. Hopefully when I look for a newer truck soon, I can find what I like out there. More

oil change/service after a full review of my truck they found some items in need of work and fixed. Fast and efficient. Only place we take our vehicles and they always after a full review of my truck they found some items in need of work and fixed. Fast and efficient. Only place we take our vehicles and they always do good work More

Great Service Great service as always. They are easy to work with and make sure I am happy. I like that they call after thr service is done to check and make sure Great service as always. They are easy to work with and make sure I am happy. I like that they call after thr service is done to check and make sure everything was good. More

Unbelievably fast I came in with a broken mirror and 30 minutes later, it was fixed! So impressed! I couldn't believe I didn't have to leave the vehicle overnight. I came in with a broken mirror and 30 minutes later, it was fixed! So impressed! I couldn't believe I didn't have to leave the vehicle overnight. More

Best car dealer experience we have ever had! Before calling the service department, we were upset that we were already having problems with a 7 month old vehicle. Because of the polite and friend Before calling the service department, we were upset that we were already having problems with a 7 month old vehicle. Because of the polite and friendly way we were treated we walked away very satisfied. We will be back. More