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Mel Hambelton Ford - Service Center

Wichita, KS

4.6
112 Reviews

112 Reviews of Mel Hambelton Ford - Service Center

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February 28, 2015

Great Service Great service as always. They are easy to work with and make sure I am happy. I like that they call after thr service is done to check and make sure More

by rsuppes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Rank
Mar 05, 2015 -

Mel Hambelton Ford responded

rsuppes, thank you for the positive review. We're glad that you were happy with your service. Please contact us or come in if there's anything else we can do for you!

February 20, 2015

Unbelievably fast I came in with a broken mirror and 30 minutes later, it was fixed! So impressed! I couldn't believe I didn't have to leave the vehicle overnight. More

by Ksujames
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shock, Kareem Hadad
Feb 23, 2015 -

Mel Hambelton Ford responded

Ksujames, we're so happy that you were pleased with your experience! We also want to thank you for leaving us a positive review. Be sure to come back and see us if there's anything else you need in the future!

February 16, 2015

Best car dealer experience we have ever had! Before calling the service department, we were upset that we were already having problems with a 7 month old vehicle. Because of the polite and friend More

by Whittend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hickey, Scotty
Feb 18, 2015 -

Mel Hambelton Ford responded

Whittend, we apologize that a 7 month old vehicle was already having problems, but we're glad we could get everything fixed for you. We appreciate the 5 star review and hope that your next visit will go just as well!

January 08, 2015

Excellent Service He was able to get us in fast and out. Excellent service. Just another example of why we have chosen to buy all of our vehicles at Mel Hambelton For More

by Troy & Julia Strnad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hickey, Brian Sladek
Jan 08, 2015 -

Mel Hambelton Ford responded

Troy & Julia, as you have undoubtedly noticed, customer satisfaction is our top priority and we're happy you've received the service your deserve. Also, thank you for the positive review! Enjoy your new vehicle and call us if you need anything in the future.

January 01, 2015

Service With a Smile Very Satisfied with the service I had done on my Colorado truck. Dan Hickey put me in a rental at no cost to me which allowed me not to have to wait More

by Chevy Colorado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hickey
Jan 05, 2015 -

Mel Hambelton Ford responded

Keith, we try very hard to give everyone a satisfactory experience when they come in for service. We're glad to see that we were able to provide that for you and we really appreciate your positive review! We're glad you enjoyed your rental car and hope to see you again in the future. Have a great week!

December 24, 2014

Scotty German is AMAZING Scotty is great. He is one of the reasons that my wife and I continue coming to MHFord for service. He knows us each by name and is always so happy to More

by tim4386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty German
Dec 29, 2014 -

Mel Hambelton Ford responded

tim4386, thank you for your positive review of Scotty and our service department. We're always trying to better ourselves and it's great to see that we are taking care of our customers the right way. Don't hesitate to call Scotty or Mel Hambelton Ford in the future, we're always here to help!

December 21, 2014

2014 Escape Service It was so nice to have my car picked up in Hutchinson and not have to drive to Wichita to have it serviced. Matt Rich was amazing! He went above and More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Dec 29, 2014 -

Mel Hambelton Ford responded

Lori, we try and go above and beyond for our customers and we're glad we could give your a 5 star experience! Please give us a call if you need anything else. We're always here to help.

December 12, 2014

Loaner car would have been better if the loaner car didn't reek of smoke!!!! And If they would have left me a truck, because they took my truck.. More

by Dallas Roeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Service Manager?
Dec 12, 2014 -

Mel Hambelton Ford responded

First, thank you for an overall positive review. We appreciate you honesty and would like to talk to you more about it. Cris Schul is our Customer Relations Director and she'd be more than happy to speak with you. You can contact her at 316-462-3673 ext:3269 or cristina.schul@mhford.com. Thanks again Dallas.

December 08, 2014

Best Service Experience Matt Rich did a great job getting my F150 taken care of. He went out of his way to work with me and get my truck serviced. The best experience with ge More

by tsmith58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rich
November 26, 2014

Great Service I have taken vehicles to many different mechanics throughout the area. After taking my vehicles to Mel Hambelton Service and Quick Lane, I will never More

by JoeWary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J.
Dec 01, 2014 -

Mel Hambelton Ford responded

JoeWary, thank you for the review on our Quick Lane service center! We're glad we could make your experience and good one and hope we to see you back at your next scheduled service interval! Thanks again and have a good day.

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