Mel Hambelton Ford - Service Center

I wouldn't take my Explorer anywhere else for repairs. I am treated with respect, and given information I can understand about my Explorer. Matt called to check on the work that was done. Thanks! I am treated with respect, and given information I can understand about my Explorer. Matt called to check on the work that was done. Thanks! More

One of the better dealerships for service. Bottom line, no dealership is ever going to be a bargain for repairs. That being said they did a great job of getting my truck towed in, evaluated, a Bottom line, no dealership is ever going to be a bargain for repairs. That being said they did a great job of getting my truck towed in, evaluated, and out the door. They even came in under the estimated cost. There was not the over zealous push of services that I have often found at dealerships. Suggested needs mentioned for my vehicle were within reason. Only reason I didn't give a 5 for quality is that I haven't had the opportunity to use the 4wd they repaired so I really don't know yet. Truck was returned clean (which was definitely not how I brought it in) and ready to roll. More

Dan was great to work with Had a Ford recall and this was our first visit to MH. Dan was very friendly and professional, which was much appreciated. We will definitely be back Had a Ford recall and this was our first visit to MH. Dan was very friendly and professional, which was much appreciated. We will definitely be back. More

Replace triim around window on passenger side of F150 PU Work was completed and looked extremely good.. Scotty kept me updated on the progress of the work and had all parts to complete the work. Work was completed and looked extremely good.. Scotty kept me updated on the progress of the work and had all parts to complete the work. More

Excellent Service I have used this Dealership for over 10 years and received excellent service at all time from Tyler McMahan. He exceeds all expectation all times. I have used this Dealership for over 10 years and received excellent service at all time from Tyler McMahan. He exceeds all expectation all times. More

Would not go anywhere else! Phil Nightengale and his staff are the greatest. I am always treated with respect and professionalism. Scotty Germann, my service advisor is most he Phil Nightengale and his staff are the greatest. I am always treated with respect and professionalism. Scotty Germann, my service advisor is most helpful and takes care of things without fair. Would not go anywhere else. More

2002 F250 Service i had never had anyone touch my truck for service since i bought it brand new in October 2001. i had your service team replace the spark plugs and do i had never had anyone touch my truck for service since i bought it brand new in October 2001. i had your service team replace the spark plugs and do a engine flush. they had an incident during that process and resolved it ASAP. i was out of the country during this and relied on the integrity of you team to do the right thing. they walked me through what happened and how they corrected the issue. very impressed. i also bought my wife a new f150 in 2014 and so far the service has been exceptional. thanks bob More

very good problem vehicle and service took care of it. it was timely for what had to be done and it was done to or above my expectations. problem vehicle and service took care of it. it was timely for what had to be done and it was done to or above my expectations. More

Sport Trac Service I took my truck in knowing it had a few issues. But with 150k miles, I have hardly had to do much yet. Turns out, the issues were minimal. Even though I took my truck in knowing it had a few issues. But with 150k miles, I have hardly had to do much yet. Turns out, the issues were minimal. Even though an additional issue popped up after the service, I had a feeling there was more. These aspects are beyond there control. What made the service easy was I was able to get a ride to work after dropping off my truck. When the service took longer than expected, they provided a loaner car through the onsite rental service. For the small cost that I paid to get oil changed, drive belt replaced, tires rotated, wheel bearing repacked and the fact I drove a rental for two days and spent the same money as an independent shop I couldn't be happier. They took care of me with service you don't see anywhere else. Hopefully when I look for a newer truck soon, I can find what I like out there. More

oil change/service after a full review of my truck they found some items in need of work and fixed. Fast and efficient. Only place we take our vehicles and they always after a full review of my truck they found some items in need of work and fixed. Fast and efficient. Only place we take our vehicles and they always do good work More