Mel Hambelton Ford - Service Center

Service Department Everyone was extremely helpful in the sales and finance area. Hit the 5000 mileage mark and came in for my first service visit. Dan was outstanding. Everyone was extremely helpful in the sales and finance area. Hit the 5000 mileage mark and came in for my first service visit. Dan was outstanding. More

Service on 2008 Ford Fusion Excellent service as usual. Car was in and out in 1 day for replacement of thermastat. Use of loaner car for the day was very beneficial. Thanks! Excellent service as usual. Car was in and out in 1 day for replacement of thermastat. Use of loaner car for the day was very beneficial. Thanks! More

service department Mike Mitchel and his guys did a great job installing a 5th wheel hitch in my f-350 and got it done way ahead of the time they said it would be done.. Mike Mitchel and his guys did a great job installing a 5th wheel hitch in my f-350 and got it done way ahead of the time they said it would be done.. Thanks a bunch MHF More

Excellent Service Dep't Our experience with this service department has been good over the years. Those service reps I've dealt with have been knowledgeable, courteous and e Our experience with this service department has been good over the years. Those service reps I've dealt with have been knowledgeable, courteous and efficient. More

Won't take my cars anywhere else. Finding a new mechanic can be difficult because so many are out to make a quick buck. Everyone at Mel Hambelton is helpful, courteous and VERY profes Finding a new mechanic can be difficult because so many are out to make a quick buck. Everyone at Mel Hambelton is helpful, courteous and VERY professional. My family will take our cars to Mel Hambelton from now on. More

Satisfied Repeat Customer I have been doing business with this dealership for several years. All the sales service and parts staff are some of the best in the business. Over th I have been doing business with this dealership for several years. All the sales service and parts staff are some of the best in the business. Over the years several of them have told me that this is the best dealership they have ever worked for and credited the owners personal involvement fair treatment and willingness to do the little extra as the reason. She has created what we as customers like and keep us coming back, a Win Win experience. More

Sales and service We have purchased both new and used from this dealership and have had nothing less than excellence from them. They are committed to excellent customer We have purchased both new and used from this dealership and have had nothing less than excellence from them. They are committed to excellent customer service and they certainly provide it. More

GREAT! GREAT EXPERIENCE WITH SALES AND SERVICE DEPT. SERVICE WAS VERY VERY HELPFUL. MATT IN THE SERVICE DEPT WAS GREAT AT HANDLING MY PROBLEM , PROVIDED S GREAT EXPERIENCE WITH SALES AND SERVICE DEPT. SERVICE WAS VERY VERY HELPFUL. MATT IN THE SERVICE DEPT WAS GREAT AT HANDLING MY PROBLEM , PROVIDED SUBSTITUTE TRANSPORTATION , AND CALLED BACK TO MAKE SURE THAT EVERYTHING WAS CORRECTED AND WORKING WELL. More

I wouldn't take my Explorer anywhere else for repairs. I am treated with respect, and given information I can understand about my Explorer. Matt called to check on the work that was done. Thanks! I am treated with respect, and given information I can understand about my Explorer. Matt called to check on the work that was done. Thanks! More

One of the better dealerships for service. Bottom line, no dealership is ever going to be a bargain for repairs. That being said they did a great job of getting my truck towed in, evaluated, a Bottom line, no dealership is ever going to be a bargain for repairs. That being said they did a great job of getting my truck towed in, evaluated, and out the door. They even came in under the estimated cost. There was not the over zealous push of services that I have often found at dealerships. Suggested needs mentioned for my vehicle were within reason. Only reason I didn't give a 5 for quality is that I haven't had the opportunity to use the 4wd they repaired so I really don't know yet. Truck was returned clean (which was definitely not how I brought it in) and ready to roll. More