Back

Mel Hambelton Ford - Service Center

Wichita, KS

4.6
112 Reviews

112 Reviews of Mel Hambelton Ford - Service Center

Sort by
July 15, 2015

Mel Hambelton Sales/Service Completely changed my attitude about card dealers in Wichita.Absolutely the best service I have ever had-anywhere. I've never had to have major servic More

by Prof smitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember. Understand he has left company.
Jul 30, 2015 -

Mel Hambelton Ford responded

Prof smitty, we appreciate you giving us a chance. We also appreciate the positive review. Our goal is to provide great service to everyone. Please call or come in if you need anything else.

May 07, 2015

tires and Maintenance Had them do an oil change on 1 vehicle and new tires on another. Service was awesome as usual. I wouldnt take my vehicles anywhere else More

by rsuppes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 13, 2015 -

Mel Hambelton Ford responded

rsuppes, thank you for the positive review of our service department. We're glad that we can keep you coming back! Have a great day and we look forward to seeing you again during your next scheduled service.

May 06, 2015

Service Department Everyone was extremely helpful in the sales and finance area. Hit the 5000 mileage mark and came in for my first service visit. Dan was outstanding. More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kinney
May 13, 2015 -

Mel Hambelton Ford responded

Terri, thank you for taking the time to send us a positive review. We're glad that you had a great experience in both sales and service! Please contact us if there's anything else we can do for you. Have a great day!

May 05, 2015

Service on 2008 Ford Fusion Excellent service as usual. Car was in and out in 1 day for replacement of thermastat. Use of loaner car for the day was very beneficial. Thanks! More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J in the Quick Lane service department
May 05, 2015 -

Mel Hambelton Ford responded

Charlie, we're happy that we were able to meet your expectations. We'd also like to thank you for taking the time to leave us a positive review. If you need anything else, please don't hesitate to call!

May 02, 2015

service department Mike Mitchel and his guys did a great job installing a 5th wheel hitch in my f-350 and got it done way ahead of the time they said it would be done.. More

by Devin Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mitchel
May 05, 2015 -

Mel Hambelton Ford responded

Devin Ryan, we appreciate the positive review and we're glad that you were taken care of in a timely manner! Thank you again and have a good day.

April 24, 2015

Excellent Service Dep't Our experience with this service department has been good over the years. Those service reps I've dealt with have been knowledgeable, courteous and e More

by andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 29, 2015 -

Mel Hambelton Ford responded

andy, thank you for the positive review. Have a great day and contact us if you need anything else!

April 21, 2015

Won't take my cars anywhere else. Finding a new mechanic can be difficult because so many are out to make a quick buck. Everyone at Mel Hambelton is helpful, courteous and VERY profes More

by JoeWary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 29, 2015 -

Mel Hambelton Ford responded

JoeWary, glad to hear that you had a good experience with us. We'd also like to thank you for taking the time to leave us a positive review. If we can do anything else for you, just come in or give us a call. Thanks again!

April 19, 2015

Satisfied Repeat Customer I have been doing business with this dealership for several years. All the sales service and parts staff are some of the best in the business. Over th More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Oakes, Dan Hickey, Scotty, Lauren, and others, Brian Sladek
Apr 29, 2015 -

Mel Hambelton Ford responded

Doug, we're please to hear that you enjoyed your experience here. Lisa Hambelton's number 1 goal is to put her employees and customers first above all else. Have a good day and let us know if there's anything else we can do for you!

April 17, 2015

Sales and service We have purchased both new and used from this dealership and have had nothing less than excellence from them. They are committed to excellent customer More

by midwest1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Rank
Apr 17, 2015 -

Mel Hambelton Ford responded

midwest1, we appreciate the positive review! You're right, our #1 goal is customer service and we're glad we've been able to provide that to you. Please let us know if there's anything else we can do for you! Have a great day.

April 15, 2015

GREAT! GREAT EXPERIENCE WITH SALES AND SERVICE DEPT. SERVICE WAS VERY VERY HELPFUL. MATT IN THE SERVICE DEPT WAS GREAT AT HANDLING MY PROBLEM , PROVIDED S More

by CHARFROMOZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
MATT IN SERVICE DEPT......GREAT CUSTOMER SERVICE!, Milton Sanchez
Apr 17, 2015 -

Mel Hambelton Ford responded

CHARFROMOZ, thank you for giving us a positive review. We're always trying to work hard to keep our customers happy! Please give us a call or come in if you need anything else in the future. Have a great day!

...
7
...