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Mel Hambelton Ford
Wichita, KS
2,193 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,193 reviews
January 02, 2020
We had been shopping for a truck stopped at Mel hambelton ford and met Jason. He showed us exactly what we were looking for not what he wanted to sell us! The process was enjoyable and we highly recommen ford and met Jason. He showed us exactly what we were looking for not what he wanted to sell us! The process was enjoyable and we highly recommend Jason and Mel hambelton ford More
by Chasity K
Employees Worked With
Austin Haase, Jason Holland
January 02, 2020
Justin was great. He doesn’t feel like a car salesman, he feels like a friend helping you find a car. If you need a truck, call Justin! feels like a friend helping you find a car. If you need a truck, call Justin! More
by JoshO1
December 30, 2019
My experience with Mel Hamilton Ford in Wichita was good and the salesman Justin Blevins was very helpful he show me several vehicles and finally came up with the 2011 Explorer that would fit our budget I w and the salesman Justin Blevins was very helpful he show me several vehicles and finally came up with the 2011 Explorer that would fit our budget I will recommend Justin to anyone I talk to. More
by BOBTULL64
December 29, 2019
Dorian was great to work with. Answered all my questions and made sure all my needs were met. He went above and beyond. Highly recommend working with him! and made sure all my needs were met. He went above and beyond. Highly recommend working with him! More
by Jaycrayton
Employees Worked With
Dorian Fox
December 29, 2019
Dorian is absolutely amazing! He worked with me to stay in my budget and find a great car. He also made sure all my questions as a first time buyer were taken care of along the way in my budget and find a great car. He also made sure all my questions as a first time buyer were taken care of along the way More
by donaldd316
Employees Worked With
Austin Haase, Dorian Fox
December 29, 2019
Obi is very knowledgeable, helpful, and totally gets what customer service is supposed to be. This is my second car buying experience with him and third car from the dealership. I think that speaks for its customer service is supposed to be. This is my second car buying experience with him and third car from the dealership. I think that speaks for itself. More
by jndials
Employees Worked With
December 29, 2019
There is one person that is a go to guy, when it comes to car buying, and that person is John Santellan. John works for in connection with every area of the dealership in assistance with your total Ford exp car buying, and that person is John Santellan. John works for in connection with every area of the dealership in assistance with your total Ford experience, to include after the sale. You call John and he assists you with the best of his ability. More
by King Ranch 2
December 29, 2019
Obi is by far the best to work with at Mel Hambelton Ford. He has gone above and beyond to ensure we have a good experience. Ford. He has gone above and beyond to ensure we have a good experience. More
by Tnbcobb
Employees Worked With
December 28, 2019
They cared before but not during or after the sale. Acted like I was inconveniencing them but I got the car I wanted. Would not recommend. like I was inconveniencing them but I got the car I wanted. Would not recommend. More
by Name
Employees Worked With
James Shock, John Santellan, Reeve Zimmerman
December 28, 2019
My experience at Mel Hamilton was very pleasant. Unlike most other dealerships, they were not pushy, listened to exactly what I wanted, and did not waste my time. Because of their patients with us, we were most other dealerships, they were not pushy, listened to exactly what I wanted, and did not waste my time. Because of their patients with us, we were able to get into the vehicle we had been searching for and for the right price! Our salesman, Justin, was very great! More
by Morgan
Employees Worked With
