Mel Hambelton Ford

The service was great, and everyone was friendly at the dealership. My one complaint is our questions were answered with false information. It seemed like they would tell us what we wanted to hear, rather dealership. My one complaint is our questions were answered with false information. It seemed like they would tell us what we wanted to hear, rather then what was actually true. An example of this was the title. We asked if we would get it that day, and were told we would. Obviously we didn't (which later we find out is normal) but at the time we didn't know this. Not a big deal, but still annoying that they weren't truthful. More

Went to purchase a 2006 Explorer Eddie Bauer Edition as found on dealership website. When reviewing the Car Fax prior to purchasing, noted previous front end collision that was repaired. Was assured that found on dealership website. When reviewing the Car Fax prior to purchasing, noted previous front end collision that was repaired. Was assured that it was taken care of previously. Discovered within 3 days that the radiator was leaking. Returned to service and they replaced the radiator. Shouldn't this have already been done? Then the change oil display would not clear. Service indicated that the business who changed the oil did not know how to reset this. I do not believe that since they service all makes and models every day. Then received the title and misc paperwork in the mail to get the plate and registration switched over from the old vehicle. Spent time away from work to go to tag office only to find out that the dealership had not sent me the Power of Attorney when they signed the back of the title from the previous owner. That will no have to be mailed and another trip made to the tag office. Major inconvenience. More

I had a very pleasant experiance dealing with Mel Hambelton Ford. The inventory was good for what I was looking for. JD and David went the extra mile making sure I was happy. I thought the time consu Hambelton Ford. The inventory was good for what I was looking for. JD and David went the extra mile making sure I was happy. I thought the time consumed was a little long but from start to finish the experiance was a good one. This was my second purchase from David and I was happy with the first one also. More

The customer service we received at Mel Hambelton was superb. The amount of inventory was great and we had several differnet options to choose from when picking our vehicle. The salesman was excellent in superb. The amount of inventory was great and we had several differnet options to choose from when picking our vehicle. The salesman was excellent in helping us pick the car that best fit our needs. The finance dept was great in helping us stay where we wanted to be with payments and additional services. Highly recommend everyone looking for a vehicle to go to Mel Hambelton Ford for a great car buying experience. More

James was not pushy. James gave me his lowest price on a truck and encouraged me to shop around to see if I could find a lower one. I shopped for three weeks and called him back to inform him that he was ri truck and encouraged me to shop around to see if I could find a lower one. I shopped for three weeks and called him back to inform him that he was right and I appreciated his willingness to wait. I have now found the only car salesman that I will work with. More

Mir was very friendly and easy to work with. We even arrived 30 minutes prior to closing and he was patient and worked with us two hours after closing to get us a wonderful deal! What can sometimes be arrived 30 minutes prior to closing and he was patient and worked with us two hours after closing to get us a wonderful deal! What can sometimes be a sour situation (buying a preowned vehicle), was actually a fun, stress-free experience. Will use Mel Hambelton and Mir again. We had a great experience with Bret as well, and he was very knowledgeable. Overall a great experience. More

Working with Mir Rahman is always a pleasure. He worked hard working with me and my wife to get the numbers for my new Ford Fusion to were I was happy. He asked what it would take to make us happy and work hard working with me and my wife to get the numbers for my new Ford Fusion to were I was happy. He asked what it would take to make us happy and worked with his managemnet to make it happen. This is the second car I purchased fro Mel Hamelton and people like Mir is why. Mel Hamelton has the best Ford service department in Wichita. More

Words simply can't explaine how I feel,they went above and beyond friendliness.They were kind and understanding to our issue of what we could afford.There was (NO) pressure at all and you could see they p and beyond friendliness.They were kind and understanding to our issue of what we could afford.There was (NO) pressure at all and you could see they put were putting their heart into our buying experience.What the dealership and JD and Bret sold was caring,understanding and kindness which NO amount of money could buy that.I still can't believe I'm driving what I wanted so much to do my job easier and more room for that and my family.The words to express my thanks cannot explaine how happy I feel, it was the nicest thing anyone has have did for me.I will buy my next car from them no matter what,they didn't just sell me a car, they sold me their kindness.I thought things like this only happens to other people not me, well today it did happen to me and thanks to all Mel Hambelton dealership and JD and Bret for that feeling.It's hard to hold back my tears of happiness on how thankful I am to know the world still has people like this that make brighter days for all.Thank You for everything and I will forever keep passing on the act of kindness that was shown to me today.Thanks Joseph P. Niblett More

AWESOME!!! Mel Hambelton Ford made my car buying experience fun, peaceful, and even enjoyable! The staff was so nice and very patient, they cared a lot about me as a person and were more than willi experience fun, peaceful, and even enjoyable! The staff was so nice and very patient, they cared a lot about me as a person and were more than willing to accommodate my needs. I was in a frustrating situation with my old vehicle, they made my transition so peaceful. Thank you! More

I was given a payment within my price range however when the paperwork was completed several days later (weekend and holiday) final payment was much higher than I had been told. The interest rate that was the paperwork was completed several days later (weekend and holiday) final payment was much higher than I had been told. The interest rate that was originally quoted had increased. I already had the new vehicle and gave mine to the lot. Was told that if I gave a referral to a friend or family member and they purchased a vehicle I would receive a 250.00 referral fee. I gave one and they purchased the very next day and have not received anything. When the friends asked for a particular sales person that gave me his card with referral info they were told that he was busy and someone else helped them. More