Mel Hambelton Ford

I NEEDED a new car and had wanted a Ford Escape Hybrid for the last five years, but couldn't get it at the right price point for my budget. Not only did Brad and Bret make that happen, but they made the for the last five years, but couldn't get it at the right price point for my budget. Not only did Brad and Bret make that happen, but they made the whole experience so comfortable that I didn't get the usual knot in my stomach when car shopping. Brad actually went out and found the Escape, then called my back a few days later. I hadn't had one other dealership call me back. He followed up, remembered what I was there for even though it had been several days, and got me on the road with my new vehicle. They are very dedicated to customer service and didn't try to sell me anything that I didn't need. I had also just filled up with gas in my old car and Brad made sure I had a full tank of gas for my new vehicle. I really appreciated all their efforts. Thanks guys! Terri Shippen More

After having a terrible experience at Rusty Eck Ford we were very pleased with the salesman we worked with and the deal we got not only on our trade ins, but also on the vehicle we purchased. Gary worked were very pleased with the salesman we worked with and the deal we got not only on our trade ins, but also on the vehicle we purchased. Gary worked very hard to make everything go as smoothly as possible on both transactions. We felt like he was shooting straight with us and was truly looking out for our best interest. We will definitely recommend him AND Mel Hambelton Ford to our friends and family. More

We approached Mir with questions we had on new vehicles during routine service work on our own vehicle. Mir answered every question we had and helped us make our decision on purchasing a new car, along wit during routine service work on our own vehicle. Mir answered every question we had and helped us make our decision on purchasing a new car, along with giving us a great deal on trade in. He went above and beyond in locating & finding exactly what we were looking for. We have had a positive experience with both our car purchases at Mel Hamebleton. More

We went to Mel Hambleton Ford and had one of the most pleasurable car buying experiences we have ever had. We were a little apprehensive because we had such a bad experience at Hambleton several years ag pleasurable car buying experiences we have ever had. We were a little apprehensive because we had such a bad experience at Hambleton several years ago, but given the great selection, we decided to at least look. We couldn't have been happier. Zack, our sales person, was extremely helpful. He really went all out to get us into a vehicle we would love. And he was successful. We LOVE our new Edge. Zack didn't pressure us at all. We felt he was working for us and not the car lot. We will definitely buy from them again and will send other car buyers to him. More

This is the 3rd car we have purchased from Mir Rahman. He works very hard to please us and gives us a very fair deal on the purchase. He spends as much time as needed and treats both husband and wife equ He works very hard to please us and gives us a very fair deal on the purchase. He spends as much time as needed and treats both husband and wife equally in the decision making process. From previous experience, I also know the Mel Hambelton service department is friendly, professional, and dependable. I would highly recommend Mir and the Mel Hambelton dealership to any of my friends or family. More

I felt that they were up front with us on prices of the autos and we did get a little confused but overall the sell was good. Thought the car had sync in it but it didn't had been discussing other cars a autos and we did get a little confused but overall the sell was good. Thought the car had sync in it but it didn't had been discussing other cars and we all got confused. I'm happy with my edge but wish it had sync in it. More

Best experience from a car dealership I have experienced so far. I drove from Kansas City, Missouri to purchase a vehicle from them. Robert and Tommy treated us like royalty and followed up after the sale. so far. I drove from Kansas City, Missouri to purchase a vehicle from them. Robert and Tommy treated us like royalty and followed up after the sale. I will definitly come back for my next vehicle purchase and recommend them to everyone that wants A+ service. Thanks Again Guys, Hung Nguyen More

My experience at this dealership and sales man Mir Rahman was a great. For purchasing my first car it was not a scary experience like i thought it would be. All my questions where answered and i was informed was a great. For purchasing my first car it was not a scary experience like i thought it would be. All my questions where answered and i was informed very well of the whole process. I would greatly suggest this dealer ship and sales man to everyone. More

My wife and I,spent all day shopping at numerous dealerships. At the other dealerships we were treated as second class citizens because we had a limit of what we wanted to spend. We finally went to dealerships. At the other dealerships we were treated as second class citizens because we had a limit of what we wanted to spend. We finally went to Mel Hambelton feeling like they were going to treat us the same way. We were mistaken. They were GREAT!!!!!! They took us to cars that were in excellent condition, not junk like some other dealer i.e. Rusty Eck. Mir Rahman was GREAT, he worked with us from the first minute. Mir and his "boss" gave us more for our trade than any other dealership even thought about offering and we bought there and then. We then went to the finance office, we were assuming that they would try to hard sell us on every kind of warranty under the sun. We were mistaken again. Bret Bowman was GREAT also. He explained everything to us, and accepted our answer without talking down to us or making us feel inadequate. All in all it was a great car buying experience and my wife and I wouldn't hesitate a second to recommend them to anyone!!! Thanks again Mir Rahman and Bret Bowman. More

The staff at Mel Hambelton (James Shock, Phil Nightingale and Bret Bowman) all took customer service to a new level. It had been a number of years since we had purchased a new auto and they went beyond in m and Bret Bowman) all took customer service to a new level. It had been a number of years since we had purchased a new auto and they went beyond in making sure our questions were answered and features of the auto explained to our satisfaction. Before leaving everyone made sure they thanked us for our business and setup our first service appointment. For a decision this big it is great to know that they are with you all the way and supporting you. Congratulations to the entire staff for a Job Well Done! More