Mel Hambelton Ford

Mel Hambelton Ford is leaps and bounds better than the other large Ford dealer in town. They don't fence you in and make you walk into their building to corner you by the salesmen. At MH Ford, they all other large Ford dealer in town. They don't fence you in and make you walk into their building to corner you by the salesmen. At MH Ford, they all ask you promptly if you've been helped. They definately go far above the typical situation of a smarmy, wheeling and dealing car slaesman experience we all picture when we hear the words, "We have to go car shopping." We worked with Brad Mason and he was wonderful. We spent months going in and testing out different cars because we weren't sure what type of car we wanted. He never complained and was always friendly to us when we came to see him. We had to wait on car buying for a month and when we were ready he was ready too. We ended up getting a great deal on an Edge and we referred our good friends who bought a car with him too. Come to find out later, we had other friends who bought a car with him as well and they were just as happy! This dealership has a very large selection of cars and they are willing to help you look for something specific. We will recommend them to everyone! More

This is our 3 time buying a vechile from Mel Hambelton. However this was our first time buying NEW. We were not looking to buy new and Mark was not a pushy sales man who was trying to get us to buy new eit However this was our first time buying NEW. We were not looking to buy new and Mark was not a pushy sales man who was trying to get us to buy new either. He spent well over time to go home hours with us as we were trying to decided which way to go. Used or New. The whole team of guys were great!! More

It was great to be able to walk into the dealership, talk to a sales person, tell them exactly what i want and the price i wanted to pay and have them not screw with me. Shane brought me a quote, i told him to a sales person, tell them exactly what i want and the price i wanted to pay and have them not screw with me. Shane brought me a quote, i told him what had to change and he made it happen. He was extremely friendly. Bret Bowman was amazing! He got us a great warranty and called us back in after he found a place who would finance us for even less. We did have a problem where the downpayment checks I put down and signed a paper to agree to deposit on a certain date if cash was not brought in before were deposited after i'd already paid my down payment in cash and i was out $650 the night before my vacation. We went into the office, talked to someone who fixed it right away. covered the amount of the check plus my overdraft fee and even threw in a free tank of gas. they have absolutley amazing customer service and i will be going back to them for my next car. More

Brian Sladek was very friendly, and non-pressure in his dealings with us. He was very knowledgeable about the Ford products and led us efficiently through each step in the buying process. dealings with us. He was very knowledgeable about the Ford products and led us efficiently through each step in the buying process. More

From the beginning to the end of the purchase, we were treated not only like friends, but like we were family. This was the best customer service we have ever gotten anywhere when purchasing a car. Mel treated not only like friends, but like we were family. This was the best customer service we have ever gotten anywhere when purchasing a car. Mel Hambelton Ford evidently knows without a doubt the best advertisment is their customers because we were treated "off the charts" wonderful! Everyone in the process was so friendly, helpful and went the extra mile to make sure we were well taken care of. They hung in there with us until the best deal possible was made and we were happy! Steve and Patricia Kushner More

My last car, a Ford Focus Wagen, I purchased in Jan 2000. It was time to replace this vehicle with a new one. Since I never had any major problems with this car I was determined to purchase another Ford Foc It was time to replace this vehicle with a new one. Since I never had any major problems with this car I was determined to purchase another Ford Focus. I did visit several dealers in this area before I decided to return to Mel Hambelton. The sales personnel went out of their way to find the vehicle I wanted. I cannot comment on Customer Service and/or quality of work. Only time will tell. More

This was the 3rd vehicle that I have purchased from Mr Nelson and if I need another one it will be from him no matter which dealership he is with. None of this high pressure junk, bends over backwards to Nelson and if I need another one it will be from him no matter which dealership he is with. None of this high pressure junk, bends over backwards to locate just the vehicle you want and works very hard to get you the best possible price. He is a great person to deal with and will give you an honest answer to any question asked. I now live In Texas and this is the second time I have driven 600 miles back to Wichita to purchase a Ford from him. GREAT GUY...GREAT TRUCK More

Listened to us about what we wanted and helped us find the perfect car. He was very helpful with pricing information. He aanswered all my questions without making me fill like a dumb female. I was shown t the perfect car. He was very helpful with pricing information. He aanswered all my questions without making me fill like a dumb female. I was shown the the service area and given some very phone numbers that will come in handy. Thank you. Ben. More

This was the second weekend we had been out, bought a car the first weekend, ended up buying 2 pickups the second weekend. The people we worked with were very friendly, knowledgeable and did everything they the first weekend, ended up buying 2 pickups the second weekend. The people we worked with were very friendly, knowledgeable and did everything they could to make buying a positive experience. Would definitely recommend them to any other buyers. More

Last Month I purchased a 2005 F-250, this truck is gorgeous! It is a perfect fit for my business and runs like new. Mr. Javier Sacco completely changed the car buying experience for me. I hate car sh gorgeous! It is a perfect fit for my business and runs like new. Mr. Javier Sacco completely changed the car buying experience for me. I hate car shopping for all of the obvious reasons but Javier did something that most places don't, HE LISTENED! I said I wanted a night to think about it and he listened and respected my wishes. I wasn't rushed into the decision. Javier has a great sense of humor, I have never been so comfortable in a car dealership. I have already referred 2 friends that felt the same way I did and purchased a vehicle, which by the way is money in my pocket. I went with both of my friends just to hangout and enjoy the food while they purchased the vehicle. Last week I ordered a 2011 Ford Explorer for my wife, this is the place for quality cars and excellent customer service. They are better, they did prove it! More