Mel Hambelton Ford

Final loan approval process was very painless and easy. Zack met with us over at least 3 days and walked through different car options. No to low pressure sales. He listened to what we were looking for a Zack met with us over at least 3 days and walked through different car options. No to low pressure sales. He listened to what we were looking for and guided us through the options. More

We purchased our second Ford Escape LTD at Mel Hambelton Ford in April 2011. Our sales associate "Obie" was very professional and friendly, and he took the time to listen to our preferences when assisting Ford in April 2011. Our sales associate "Obie" was very professional and friendly, and he took the time to listen to our preferences when assisting us in selecting our new vehicle. We didn't feel pressured or as if he was trying to sell us something that wouldn't meet our needs. Our service department representative, Jim Abel, did a great job installing our tow package and ensuring our complete satisfaction. Overall, the employees at Mel Hambelton Ford are experts in the car buying experience and we will purchase from them again in the future. More

I needed help with my trade in where I owed way more than it was worth plus I needed my payments at a very specific price and they bent over backwards to give me the car I wanted as well as the price! They w it was worth plus I needed my payments at a very specific price and they bent over backwards to give me the car I wanted as well as the price! They were friendly, helpful, and honest! I would recommend anyone shopping for a new car visit Doug and tell him what you need because he made it possible for me to not only buy my very first new car but that I got everything I wanted! More

Friendly, was able to find the car I wanted with the accessories I wanted/needed. Offered to bring the exact one in and ended up with one in stock with more than I wanted for the same price. Love the accessories I wanted/needed. Offered to bring the exact one in and ended up with one in stock with more than I wanted for the same price. Love the car, will be totally excited when the hail dings are fixed as promised. Car was cleaned, and gas tank full. Love it. More

This car buying experience went so much better compared to the last 2 times we have purchased vehicles from another dealership in town. Thanks to HC Pennel. to the last 2 times we have purchased vehicles from another dealership in town. Thanks to HC Pennel. More

Great dealership, if I ever need a car I'll be going to see Bridgette Eby because her customer service was awesome! Your dealership is one of the best!! see Bridgette Eby because her customer service was awesome! Your dealership is one of the best!! More

Mark Rank was the best dealer iv ever work with anytime buying a new vechile. He was friendly and very pleasent to buy a vechiel from. If i had to do it over again i would go right back to mark. Thank you buying a new vechile. He was friendly and very pleasent to buy a vechiel from. If i had to do it over again i would go right back to mark. Thank you for the friendly service :) More

Pamela Southers made our new car buying experience a delight. She was very knowledgeable of the vehicles that she showed us, very friendly and she made the whole process a pleasure. I will recommend Pa delight. She was very knowledgeable of the vehicles that she showed us, very friendly and she made the whole process a pleasure. I will recommend Pamela and Mel Hambelton Ford to everyone I know in the future. I never knew that buying a new car could be so easy and hassle free. More

Sam Jawad did an exceptional job of making sure all of our needs and concerns were met and taken care of. I feel he went out of his way to provide excellent customer service. We were in the market for a 2 our needs and concerns were met and taken care of. I feel he went out of his way to provide excellent customer service. We were in the market for a 2010/2011 Ford Expedition or possibly a truck...he walked us through the pros and cons for our intended use, of each vehicle we looked at. We had one minor issue that the dealership corrected. We couldn't be happier. Thanks for a great car buying experience!! More

From the moment of arrival Obi was friendly, informative, kind, answered all my questions,and concerns. No pressure,the best car buying experience ever,this is the 5th new car I,ve purchased, felt great afte kind, answered all my questions,and concerns. No pressure,the best car buying experience ever,this is the 5th new car I,ve purchased, felt great afterwards,no regrets or questions were left unanswered. Thanks for the best experience ever. More