Mel Hambelton Ford

We were shopping for a used vehicle when we went to Mel Hambelton Ford. Ben Benage greeted us in the parking lot with a friendly smile and was extremely helpful, without being pushy or overbearing. The l Hambelton Ford. Ben Benage greeted us in the parking lot with a friendly smile and was extremely helpful, without being pushy or overbearing. The lot was well laid out with plenty of selection and the show room area was very nice. When we didn't find what we were looking for in a used vehicle Ben suggested we look at new Escapes. We really weren't looking to buy new, but we looked, listened to Ben, drove an Escape and then bought it. At one point Ben asked what he needed to do to earn our business. . .by that point he had already earned our business, the only question was did we want to buy a new vehicle. We added running boards to the Escape and when we took it in to have them installed Chris Larkin in Service took care of us. Another wonderful experience!!! Ben and Chris are both five star people and we will most certainly recommend them AND Mel Hambelton Ford!! More

Shawn in the Service department provide top notch customer service. Back in June my husband brought in my Edge due to a oil leak problem and Shawn informed him what the problem was along with getting customer service. Back in June my husband brought in my Edge due to a oil leak problem and Shawn informed him what the problem was along with getting us taken care of with a rental car while it was in the shop. My Edge is back in the shop today for a issue and once again Shawn took care of explaining what they think is the issue and that they would put me in a rental and contact me once it the issue is discovered. He provided me his business card and verified a good contact number for me. In the last 8 years I have never had a bad experience in the sales department and will continue to drive across town to have my car taken care of. THANK YOU so much for taking care of my vehicle and my family. More

As my husband and I approached the front entrance Kareem and Jamal met us when we stopped to look at the new Ford Fusion SE 2012 in front. He had a firm handshake and listened intently to our family needs and Jamal met us when we stopped to look at the new Ford Fusion SE 2012 in front. He had a firm handshake and listened intently to our family needs and asked,"if we wanted to test drive one and see if its what we really wanted." We agreed and he took a little information and put a tag on the vehicle. It was a really nice ride and exactly what i liked, then we looked at a different color. He asked when we might like to buy but was not HIGH pressure as I got at a different dealership. We told him we were looking to buy in October but could possibly look at buying now. So we walked around and he showed us around the dealership and they we were having an event so we had a hot dog and drink and visited with different people there it was a very pleasant experience. Kareem and Jamal explained that Jamal was training and asked if he could sit through the experience with us. We agreed and both of the men were helpful in every way. They answered every question we had they introduced us to the service manager so we would know where to go when we needed service and he gave us his card and cell phone number so if we had future questions we could call him. Since we did buy that day Kareem has called to check to make sure we still like our car and let us know we would be getting something in the mail. The Chocolate chip cookies are amazing. Thank you for such a wonderful crew and making sure they are properly trained. God bless you all. More

Robert was very friendly,professional and knowlegable in answering all our questions about the Ford Escape. He seemed very interested in seeing that my wife and I understood the various options in the vehic answering all our questions about the Ford Escape. He seemed very interested in seeing that my wife and I understood the various options in the vehicle so we could make choices. Tommie was very helpful in explaining the pricing detail of our selected vehicle and while the dealer did not have our Escape color choice in inventory, they did locate one and took action to bring it to Wichita. We were very comfortable and satisfied with our purchase experience and we would highly recommend this dealer and sales team to other coustomers. More

My expiereance with Mr.Lester and his team were the best,I was able to drive away in my new truck in what seamed like record time,compaired to any previous dealing I have had at other car dealership's. best,I was able to drive away in my new truck in what seamed like record time,compaired to any previous dealing I have had at other car dealership's. More

Knowledgeable about vehicles. Financing was easy and quick. Very respectful and courteous. The car I test drove was sold while I was driving it. They quickly found another one from another dealer and it quick. Very respectful and courteous. The car I test drove was sold while I was driving it. They quickly found another one from another dealer and it was delivered within a week. More

Josh is a very good salesman even with having to deal with very picky customers like myself. LOL. If you are looking for a friendly salesman choose Josh Belcher. with very picky customers like myself. LOL. If you are looking for a friendly salesman choose Josh Belcher. More

Mark knows his cars, and about them in side and out , and he gos the extra mile to help you and every one. You can tell he like where he works and his coworks. Mark did not just think I was just another girl he gos the extra mile to help you and every one. You can tell he like where he works and his coworks. Mark did not just think I was just another girl he help me understand my new car and talked to me like a person. That made me fill nice and not dume like all other car lots . Mel Hambelton treat everyone the same like they are family and that is nice and put you at easy when you are buying a car these days. I will tell all my friends and family that Mel Hambelton Ford is the place to go get the car you are looking for. Thank You Carla Osmun More

My husband and I were looking to buy 2 new vehicles and after spending way too much time at another dealership on the other side of town, we felt like something was just not right. We decided to go to Mel after spending way too much time at another dealership on the other side of town, we felt like something was just not right. We decided to go to Mel Hambelton Ford and right from the start it was nothing but a pleasure working with Josh Belcher at Mel Hambelton. Not once did I feel pressured and I truly felt that Josh was there to help me find what I really wanted instead of what they wanted to move off the lot. My husband even made the comment that we have never been in the finance office and were able to be so relaxed and sure about the purchase that we were able to "laugh" and feel at ease in the finance office. Thanks Gabe for making us feel comfortable! We have purchased many new cars in the last 8 years and I have to say that this experience was the best we have ever had hands down! I am a true believer in word of mouth and I will be sure to refer my experience to friends and acquaintances on my experience. More

Sales person was very friendly, no high pressure sales. Joshua was very knowledgable on the car the we were interested in. We felt like he tried to give us the best deal and save us money instead of trying Joshua was very knowledgable on the car the we were interested in. We felt like he tried to give us the best deal and save us money instead of trying to sell us something we didn't need or want. We really liked Joshua and would recommened him to anybody! THANK YOU JOSHUA!! More