Mel Hambelton Ford

I normally would rather get a root canal than shop for a car. Obi made it a very surprisingly pleasant experience. It was almost too good. I kept asking "what's the catch". I am very satisfied with my F car. Obi made it a very surprisingly pleasant experience. It was almost too good. I kept asking "what's the catch". I am very satisfied with my Ford Escape and i already have been telling people how wonderful Mel Hambelton is. More

Phil Nightingale went over and above any dealership that we have be involved with ever. Mark Rank called me and brought to Hu.tchinson the Edge that we were interested on their lot for us to test drive. Thi we have be involved with ever. Mark Rank called me and brought to Hu.tchinson the Edge that we were interested on their lot for us to test drive. This was on a Saturday and was able to drive it until Sunday. We told Mark that we did not want to pay anymore on payments than what we are now and after checking , checking, and checking they were able to get the payments less than what we were paying. Phil knew about the negative treatment we had at Midway Motors in Mcpherson and now we will not go to any other dealership to by our Fords. Thank you Mark and Phil for doing over 100% to get a customer... you did it with flying colors More

Josh worked to find the perfect car for me I only delt with him and a finacial guy so that was nice that I didnt have a bunch of people to negotiate with. He was friendly and worked hard with his boss to with him and a finacial guy so that was nice that I didnt have a bunch of people to negotiate with. He was friendly and worked hard with his boss to make the deal for me and my car. More

Everything about my experience at Mel Hambelton Ford was spectacular! I did not have time to shop around so Phil Nightingale put me in touch with James Shock, who did the shopping for me! I told James what spectacular! I did not have time to shop around so Phil Nightingale put me in touch with James Shock, who did the shopping for me! I told James what I wanted and he searched until he found me a Ford Edge with all of the features I wanted --- and so much more! Things moved along very quickly. James kept in contact with me every step of the way and made sure I was comfortable with all of my decisions. They gave me a great trade in and when I came to make the purchase, Chad Harris found me some fantastic financing options. Everyone I've met at Mel Hambelton has been extremely helpful, friendly, and very professional. More

We bought a gently used Ford Edge in April. There was a scratch on some body moulding. Our sales person, Zach Oakes, ordered a part to replace it. We took the vehicle in to have the part replaced. We were scratch on some body moulding. Our sales person, Zach Oakes, ordered a part to replace it. We took the vehicle in to have the part replaced. We were in and out in less than an hour. The vehicle looks as good as new. Jim, in the service department, and everyone in the dealership were so friendly and accommodating. It was a very good experience. We recommend Mel Hambleton to anyone who is thinking of buying a new car. More

My experience with Mel Hambelton Ford and Ben Benage was excellent! Ben listened as I explained what I was looking for and helped my find an incredible F150. The process took no time at all, and I never f excellent! Ben listened as I explained what I was looking for and helped my find an incredible F150. The process took no time at all, and I never felt pressured to buy. This is the third vehicle I've purchased from MHF, with great experiences everytime. I've also had my vehicles serviced there exclusivlely for the last 10 years, again with great experiences always. Shawn Sanders and Tyler McMann are great to work with in the service department! More

We were shopping for a used vehicle when we went to Mel Hambelton Ford. Ben Benage greeted us in the parking lot with a friendly smile and was extremely helpful, without being pushy or overbearing. The l Hambelton Ford. Ben Benage greeted us in the parking lot with a friendly smile and was extremely helpful, without being pushy or overbearing. The lot was well laid out with plenty of selection and the show room area was very nice. When we didn't find what we were looking for in a used vehicle Ben suggested we look at new Escapes. We really weren't looking to buy new, but we looked, listened to Ben, drove an Escape and then bought it. At one point Ben asked what he needed to do to earn our business. . .by that point he had already earned our business, the only question was did we want to buy a new vehicle. We added running boards to the Escape and when we took it in to have them installed Chris Larkin in Service took care of us. Another wonderful experience!!! Ben and Chris are both five star people and we will most certainly recommend them AND Mel Hambelton Ford!! More

Shawn in the Service department provide top notch customer service. Back in June my husband brought in my Edge due to a oil leak problem and Shawn informed him what the problem was along with getting customer service. Back in June my husband brought in my Edge due to a oil leak problem and Shawn informed him what the problem was along with getting us taken care of with a rental car while it was in the shop. My Edge is back in the shop today for a issue and once again Shawn took care of explaining what they think is the issue and that they would put me in a rental and contact me once it the issue is discovered. He provided me his business card and verified a good contact number for me. In the last 8 years I have never had a bad experience in the sales department and will continue to drive across town to have my car taken care of. THANK YOU so much for taking care of my vehicle and my family. More

As my husband and I approached the front entrance Kareem and Jamal met us when we stopped to look at the new Ford Fusion SE 2012 in front. He had a firm handshake and listened intently to our family needs and Jamal met us when we stopped to look at the new Ford Fusion SE 2012 in front. He had a firm handshake and listened intently to our family needs and asked,"if we wanted to test drive one and see if its what we really wanted." We agreed and he took a little information and put a tag on the vehicle. It was a really nice ride and exactly what i liked, then we looked at a different color. He asked when we might like to buy but was not HIGH pressure as I got at a different dealership. We told him we were looking to buy in October but could possibly look at buying now. So we walked around and he showed us around the dealership and they we were having an event so we had a hot dog and drink and visited with different people there it was a very pleasant experience. Kareem and Jamal explained that Jamal was training and asked if he could sit through the experience with us. We agreed and both of the men were helpful in every way. They answered every question we had they introduced us to the service manager so we would know where to go when we needed service and he gave us his card and cell phone number so if we had future questions we could call him. Since we did buy that day Kareem has called to check to make sure we still like our car and let us know we would be getting something in the mail. The Chocolate chip cookies are amazing. Thank you for such a wonderful crew and making sure they are properly trained. God bless you all. More

Robert was very friendly,professional and knowlegable in answering all our questions about the Ford Escape. He seemed very interested in seeing that my wife and I understood the various options in the vehic answering all our questions about the Ford Escape. He seemed very interested in seeing that my wife and I understood the various options in the vehicle so we could make choices. Tommie was very helpful in explaining the pricing detail of our selected vehicle and while the dealer did not have our Escape color choice in inventory, they did locate one and took action to bring it to Wichita. We were very comfortable and satisfied with our purchase experience and we would highly recommend this dealer and sales team to other coustomers. More