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Mel Hambelton Ford
Wichita, KS
2,198 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,198 reviews
December 28, 2024
Brittanie Genosky service consultation was on and beyond, great service and environment Im impressed with the experience on my past oil change great service and environment Im impressed with the experience on my past oil change More
by 1001travieso
Employees Worked With
December 22, 2024
Super easy to work with and a Relaxed atmosphere. Would buy a car from them again. Would buy a car from them again. More
by Candi.suter
December 21, 2024
I had a great experience buying our family vehicle from Mel Hambelton Ford. Our salesmen, Tariq, was awesome. Very helpful and genuine. Our finance guy, Stan, was equally solid and helpful. Mel Hambelton Ford. Our salesmen, Tariq, was awesome. Very helpful and genuine. Our finance guy, Stan, was equally solid and helpful. More
by Matthew
December 05, 2024
Our salesperson Christian was top notch! Very helpful in setting us up with our "new to us" pickup! 🙂 Very helpful in setting us up with our "new to us" pickup! 🙂 More
by Mommabear46247
Employees Worked With
November 27, 2024
The service was awesome very caring. Understood about our financial situation and worked with us. Understood about our financial situation and worked with us. More
by tulop2010
November 26, 2024
Awesome dealership to work with. Rudy and Stan were a Pleasure to work with! Will buy from again in the future Rudy and Stan were a Pleasure to work with! Will buy from again in the future More
by 4dcattle19
November 25, 2024
We have bought 3 cars from here and would recommend them hands down over any other dealership in Wichita! The sales people are helpful but not pushy and they do everything they can to find you exactly what hands down over any other dealership in Wichita! The sales people are helpful but not pushy and they do everything they can to find you exactly what you want! More
by JDHarlow13
November 22, 2024
I completely lost my trust in this dealership and that's after buying our last two vehicles from Mel Hambelton and having them serviced there for 10 years. I found out yesterday that a customer's life and after buying our last two vehicles from Mel Hambelton and having them serviced there for 10 years. I found out yesterday that a customer's life and the life of his family, isn't worth 2/32" when it comes to honoring a "tires for life" contract, especially with winter weather conditions approaching. Lucky for me and my family, Don Hatton Ford of Augusta is much closer and more honorable. I'm not blaming the service advisor; he was just scared to do the right thing and consult the service manager about the situation. Customer service really means nothing after all!! As it turns out, the "tires for life" program that was in effect when I bought my truck was just another phony sales pitch, the dealership used to make a sale. I purchased new tires for my F-150 on my way home after I left Quick Lane, as it was never about the cost savings as much as it is about the principle. I hated to give this dealership one star for a rating, but there was nothing lower to choose from. I won't ever go back to Mel Hambelton and will advise anyone that asks, to do the same. More
by Doug
Employees Worked With
November 17, 2024
Everything was wonderful, from start to finish. Sales person, to finance person, to tech person. Sales person, to finance person, to tech person. More
by aaron
November 09, 2024
Great experience with Robert and Stan! Robert was able to get us in the car we wanted and Stan was able to get all the paperwork finalized quickly! Robert was able to get us in the car we wanted and Stan was able to get all the paperwork finalized quickly! More
by scottneyh
Employees Worked With
