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Mel Hambelton Ford

Wichita, KS

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Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,183 reviews

November 18, 2012

Stan was very attentive to our needs and searched inventory to meet our requirements we were requesting .Very educated & through with process and got my daughter a car that was much better then we ex More

by swing71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : stan bogdon
Nov 20, 2012 -

Mel Hambelton Ford responded

Thank you for giving us another chance. We strive each and every day to be better than we have ever been before. We are pleased to hear that you were treated with respect and taken care of. Hope your daughter loves the car!

November 09, 2012

Tried to buy a 2013 escape, was lied to saying I was approved for the loan which i wasnt. The dealer refused to take the vehicle back. They havent returned any of my calls. The finance guys are very rud More

by Jasper73190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Brett
November 08, 2012

I had 2 great experiences. Sean was very friendly and helped us get into the right cars for us. After buying 2 cars from him in 2 months, I will definitely go back in the future. More

by SacurKram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wallace
Nov 08, 2012 -

Mel Hambelton Ford responded

Thanks for your review! Sean is a great guy we are happy he is around. Don't hesitate to call if you need anything.

November 08, 2012

The salesman was quick to approach me when I was looking at vehicles. He readily went to retrieve a key for the vehicle that I was interested in purchasing so I could drive it. I have purchased several new More

by M. Jean Watkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2012 -

Mel Hambelton Ford responded

Jean, We are extremely happy to hear you were treated with the utmost respect. We work very hard to ensure each and every customer is treated equally and that they have a great experience. Thanks for coming to see us!

November 08, 2012

I found the car I was interested in on the MHF website, contacted by David McCall, went and test drove a few cars, found the exact one I inquired on and purchased it. Thanks to a great salesman and all More

by webwevr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2012 -

Mel Hambelton Ford responded

We are pleased that you were able to find your desired vehicle without any hassle. Thank you for giving us a chance to assist you with your new purchase. Enjoy!!

November 04, 2012

mel hambelton car buying was a very pleasant experience obi mbawuike was very caring to our needs and finance manager was very helpful and friendly More

by kmb072252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2012 -

Mel Hambelton Ford responded

kmb072252, We appreciate those kind words. We are extremely grateful for our dedicated employees here at Mel Hambelton.

November 04, 2012

From the general manager to the salesforce to the service department. These guys are the best! Always willing to go the extra mile to insure satisfaction! More

by drridder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rank
Nov 05, 2012 -

Mel Hambelton Ford responded

Thank you very much! We work very hard to ensure each and every customer is taken care of with upmost respect. Thanks for coming to see us!

November 04, 2012

This was an awesome experience. All the associates were friendly and answered all my questions. I never felt pressured! I will definitely recommend mel hambelton to friends and family! More

by twyla.holley47
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brett b., alex w., austin t., Jeff White
Nov 05, 2012 -

Mel Hambelton Ford responded

Twyla, It was a pleasure working and visiting with you and your daughter throughout your visit. Don't be shy, come see us again :)

November 03, 2012

they got me into what I wanted and knew I was short for time so they got me approved and pappers sined in less then 1 hour. Was very pleased and will go back any time. Stop in there first and just see I kn More

by kew1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2012 -

Mel Hambelton Ford responded

Thanks for giving us a shot! We are glad we were able to get you in and out in such a short time. Like always, call if you need any future assistance!

November 03, 2012

I was sold a truck with a defective emergency brake [2008 chevy duramax allison] it took several calls to get them to even listen to my concerns then the repairs were not done correctly which resulted in the More

by ShawnMalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dan in service and josh phrofit the service manager
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