Mel Hambelton Ford
Wichita, KS
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I showed up with a very specific list of requirements in a new vehicle, equipment, price and financing. Clayton found the vehicle just for me at the price I needed. Bret researched all the rebates, refunds a new vehicle, equipment, price and financing. Clayton found the vehicle just for me at the price I needed. Bret researched all the rebates, refunds, special deals and financing options to come up with the best fit for me. Austin was very patient with the not so tech savy old man and sent me off feeling confident. I am a happy camper. More
When I went to purchase my vehicle I already had an appointment at another dealer set for later in the day with a car picked out. I stopped at Mel Hambelton earlier in the day and spoke with Jon. He appointment at another dealer set for later in the day with a car picked out. I stopped at Mel Hambelton earlier in the day and spoke with Jon. He was so courteous to my wife and I that we stayed and discussed car possibilities with him. He was a solid salesman, he was polite, nice, and knowledgeable about cars without being too pushy, the ideal seller a buyer looks for. Jon clearly cared more about our needs and us than making a sale that day, and that spoke volumes to us; he did not just want to get us into a car he also wanted the car to be a perfect fit for us. I could not be happier with my experience buying a vehicle from Jon Jackson and would gladly return for another purchase in the future. More
They made me feel welcome at the dealership. They work for the customer(s) needs, they are there for us. There was no pressuring into buying a vehicle, we told them what we could do and they worked their for the customer(s) needs, they are there for us. There was no pressuring into buying a vehicle, we told them what we could do and they worked their best to get us into a vehicle. More
Phil Nightingale, the general manager, is fantastic. He went way above and beyond to make sure we were treated right. All employees that we dealt with gave wonderful service. We felt like we were their went way above and beyond to make sure we were treated right. All employees that we dealt with gave wonderful service. We felt like we were their #1 custmer. More
This dealership is fantastic...third new car we have bought for them in the past six months. Everytime the experience was absolutely wonderful. Between Robert and Bret, they not only found the the vehic bought for them in the past six months. Everytime the experience was absolutely wonderful. Between Robert and Bret, they not only found the the vehicle that matched our needs, they made the vehicle match our budget as well! This dealership works hard to earn your business without being even the littlest bit pushy. They have a phenomenal system in place, and I can promise you, you won't want to go anywhere else to buy a car!!! They have a customer for life right here!! Thanks Robert and Bret and everyone else on the Mel Hambelton team! You guys are AWESOME!! More
If you looked up customer service in the dictionary, there would be a picture of Jon Jackson and the whole Mel Hambelton team. I work in the customer service industry and was blown away by how comfortab there would be a picture of Jon Jackson and the whole Mel Hambelton team. I work in the customer service industry and was blown away by how comfortable they made our big purchase. When you go here to buy your next vehicle, Jon Jackson is the man you want to see. Absolutely, hands down, the best sales rep you could ask for. Jon went above and beyond to insure our happiness, and we couldn't be more satisfied. Logan Thomas made all of the final paperwork a very smooth process. He was very knowledgeable and very professional. Also, Alex Wespi on the delivery team deserves a promotion. This guy has amazing people skills and insured that we understood all the bells and whistles of our 2013 Ford Escape. Special kudos to Alex. Thank you everyone on the Mel Hambelton team; you've earned our business and we'll be back. More
Whole experience was great. Everyone was very helpful and answered all my questions in a professional manner. Would recommend the dealer and everyone that helped in the purchase of my car, which I love, by t answered all my questions in a professional manner. Would recommend the dealer and everyone that helped in the purchase of my car, which I love, by the way!! We have purchased other cars from Mel Hambelton Ford in the past and each time was a good experience. More
This dealership is very professional and supportive. I would recommend mel Hambelton to everybody. My experience was top - notch! Phil Knightingale and his staff are the best! would recommend mel Hambelton to everybody. My experience was top - notch! Phil Knightingale and his staff are the best! More
I called Alex was AWESOME! he helped walk me through deleting the old phone and connecting my new phone to the SYNC system. I was amazed at how he was able to walk me through the process without coming deleting the old phone and connecting my new phone to the SYNC system. I was amazed at how he was able to walk me through the process without coming to the office. More