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Mel Hambelton Ford

Wichita, KS

4.8
2,184 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,184 reviews

January 11, 2013

Our experience at Mel Hambelton was far about anything we expected. The salesman working with us was not only friendly, but he really understood what we were looking for. He was personable and really helped More

by Rugergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Katlynn Koenigs
Jan 14, 2013 -

Mel Hambelton Ford responded

Thanks for this fantastic review! We are happy you were pleased and hope that you give Stan a call if you ever have any questions!

January 06, 2013

I always have a wonderful car buying experience at Mel Hambelton, due to the staffs great teamwork and customer care they provide. They go out of thier way to provide a comfortable and friendly environmen More

by schuyler.dunn.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
Jan 10, 2013 -

Mel Hambelton Ford responded

Ms. Dunn, Thank you for your review on DealerRater. We appreciate your continued business with us. Enjoy your new ride!

January 05, 2013

My experience was wonderful. Mark Eaton was very patient and friendly. Everyone from Sales, Financing to Austin with the delivery team were wonderful. I have no complaints whatsoever. I just appreciate ever More

by Marique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Ratzlaff
Jan 10, 2013 -

Mel Hambelton Ford responded

Carla, That is terrific you had a wonderful experience! Thank you for sharing your thoughts with us. If you ever need anything, please give us a shout!

January 05, 2013

A truly professional group of people from sales to delivery. Mario is a personal and professional salesman who went the extra mile to give us a totally pleasurable buying experience. The finance and d More

by Jgayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2013 -

Mel Hambelton Ford responded

Thank you for your honesty. We strive each and everyday to help make the car buying experience an enjoyable one. If you have any questions whatsoever, please give Mario, Lee or Alex a call and they will be more than happy to assist you. Thanks again!

December 30, 2012

I bought my 2013 Mustang GT online from Mel Hambelton Ford. I never saw my car until it was delivered to my house 220 miles from Wichita. That was a very good day! From my first email to this dealership More

by Frank Nedrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2012 -

Mel Hambelton Ford responded

I'm jealous! The GT is a sharp looking ride! We are glad you found the car you were looking for and we are pleased that you had a pleasant experience with us. If we can ever assist you in the future, please give us a call! Thanks Mr. Nedrow!

December 30, 2012

Sean was awesome, he knew what i was looking for and helped me find a great truck in my price range. Was straight forward and honest. More

by bjohns11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2012 -

Mel Hambelton Ford responded

That is great! Thanks for coming out to the Big Corner and giving us a chance you help you with your BIG purchase! Enjoy the truck :]

December 28, 2012

Easy to work with and they do what they say they will do. They work with you to get the price that is fair to all. More

by KansasJack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Hadad
Dec 28, 2012 -

Mel Hambelton Ford responded

Thanks KansasJack! Both Kareem and BJ are great guys who stick to their word. If you ever need anything, give us a shout!

December 19, 2012

Wonderful experience. Stan showed us many cars and options for each. These guys have been more than helpful in the purchase and financing on this car. Brett was probably the first finance manager I ha More

by Mobeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 28, 2012 -

Mel Hambelton Ford responded

LOL Bret will be pleased knowing he is not a "Scrooge". Thank you for thinking of Mel Hambelton when you were considering your new car purchase. If we can ever assist you in any way, please don't hesitate to call. Thanks!

December 18, 2012

I showed up with a very specific list of requirements in a new vehicle, equipment, price and financing. Clayton found the vehicle just for me at the price I needed. Bret researched all the rebates, refunds More

by dmcessna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Taylor
Dec 28, 2012 -

Mel Hambelton Ford responded

We are pleased to hear everyone worked hard to ensure your happiness. Feel free to give Austin a ring if you have any questions with all that technology :) Thanks!

December 18, 2012

When I went to purchase my vehicle I already had an appointment at another dealer set for later in the day with a car picked out. I stopped at Mel Hambelton earlier in the day and spoke with Jon. He More

by chpc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Jackson
Dec 28, 2012 -

Mel Hambelton Ford responded

That is great! Jon is an excellent guy! Thank you for giving us a shot, we are pleased you were able to find something that you liked out here at the Big Corner. Thanks for the review!

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