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Mel Hambelton Ford

Wichita, KS

4.8
2,184 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,184 reviews

February 15, 2013

Our experience was above and beyond. Not just by Stan who helped get us the car we needed but also by Jeff, the GM who went out of his way to help us get to where we needed to be. The finance department More

by musicmang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 11, 2013 -

Mel Hambelton Ford responded

We are happy to hear that Stan helped you out. Thanks for telling us how you felt during your experience. If you ever have any questions, please give us a ring.

February 14, 2013

WOW! What a great car-buying experience! Saturday, 02/09/13, we were "window shopping", killing time, not expecting to make a purchase. I had seen a specific 2012 Mustang GT on the MHF website that I More

by mdw67060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Sanchez, Austin Haase
Apr 10, 2013 -

Mel Hambelton Ford responded

That is great news! It's crazy how window shopping can lead to buying the car of your dreams! Thanks for giving us a shot. We are pleased that we were able to assist you with your big purchase.

February 05, 2013

Everyone at this Dealership was very friendly & courteous. They went out of their way to make us feel welcome & important. They stressed several times that they wanted to work with us & kept us i More

by LindsayJones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 09, 2013 -

Mel Hambelton Ford responded

Lindsay Jones, Nobody wants stress! We are happy that you had a great experience out here at the Big Corner. If we can ever do anything else for you, please let us know. Thanks for taking time to give us a review! Mel Hambelton Ford,

January 29, 2013

I have bought vehicles from Jon Jackson in the past. On Jan. 7 of this year my son was in a serious car accident. The first thing Jon was concerned with was if my son was okay. Then what he and The Mel H More

by Knuthlynette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 09, 2013 -

Mel Hambelton Ford responded

Alexander-Knuth Family, That is scary to hear about your son's accident. Thank goodness he was safe! Jon is a wonderful guy and a great salesman. He always makes sure to help his customers out to ensure they are taken care of. Be sure to swing by and tell us hello next time you guys are in for your next oil change! Thanks again! Mel Hambelton Ford

January 27, 2013

I,ve been doing business with Hambelton Ford for 15+ yrs. I,ve been doing business with Hambelton Ford for 15+ yrs. And the experience has always been positive. However a recall troubled 2013 escape( a car m More

by C&D rader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 09, 2013 -

Mel Hambelton Ford responded

We understand you looked at something besides the Escape due to the recalls, but are glad you found the Edge. The Edge is a great vehicle. Thank you for hanging in there with us and giving us the chance to assist you in your next car buying experience. If we can ever assist you, please give us a ring! Happy Driving!

January 27, 2013

WOW! I just bought a new Ford from Kareem at Mel Hambelton. They are better and they are proving it, and they just did to me! I have worked with just about every dealer in the city and have never h More

by DesireeMPalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Murphy, Kareem Hadad
Feb 09, 2013 -

Mel Hambelton Ford responded

Desiree, That stinks that you had a bad experience looking for vehicles. We would like to thank you for giving us a chance to make things right for you and your family. Our team works very hard to make sure you are happy and taken care of. If we can ever do anything for you, whether it be understanding the technology, answering finance questions, or learning about different Ford products, please do not hesitate to give us a ring! Thanks again Desiree, Mel Hambelton Ford

January 24, 2013

Me and my fiance found ourselves at Melhambelton after hearing good reviews from personal friends and family who have dealt with this company. Needless to say we had high expectations from all the good we More

by AmandaJose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amanda Brassard
Feb 09, 2013 -

Mel Hambelton Ford responded

AmandaJose, First and foremost, thanks for giving us the opportunity to help you and your fiance find your next vehicle. I apologize that your first experience wasn't perfect, but i am glad to hear that you worked with Stan your second go around. Stan is a great team member here and we are pleased that he was able to help you both. Thank you for choosing us, and if you ever have ANY questions, please do not hesitate to give us a ring. Thanks!

January 19, 2013

Experience went well until our post-dated down payment was deposited contrary to our agreement to the sale. Thankful our bank was understanding with us. More

by Lisads63
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Hadad
Feb 09, 2013 -

Mel Hambelton Ford responded

We apologize about your bad experience. We strive to ensure each and every customer is taken care of. Please contact our Business Development Director, Tiffany Ramsey, at 316.462.3673 Office ext. 261, and let her know about your less than satisfying experience. Tiffany will be able to assist you to make things right. Again, we apologize and we hope that we can work with you to make things right again.

January 16, 2013

I have bought several trucks from James, he knows I dont like to play games. We agree in a price fast an he treats me like a person not a sales stat. I have sent several friends to him and all were treated More

by pschmidt215
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shock, James Shock
Jan 21, 2013 -

Mel Hambelton Ford responded

That is great! We are pleased that you had a good experience with us!! Thanks for the review.

January 14, 2013

David was a great salesman! He helped us with everything we needed and was very down to earth. We love our Ford Edge, thanks David! More

by Lynsi42
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2013 -

Mel Hambelton Ford responded

The Ford Edge is a great ride. Congratulations on your purchase! Thanks for giving Mel Hambelton Ford a chance to help you make your BIG purchase!

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