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Mel Hambelton Ford
Wichita, KS
2,176 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,176 reviews
January 16, 2013
I have bought several trucks from James, he knows I dont like to play games. We agree in a price fast an he treats me like a person not a sales stat. I have sent several friends to him and all were treated like to play games. We agree in a price fast an he treats me like a person not a sales stat. I have sent several friends to him and all were treated fair an got a great deal More
by pschmidt215
Employees Worked With
James Shock, James Shock
January 11, 2013
Our experience at Mel Hambelton was far about anything we expected. The salesman working with us was not only friendly, but he really understood what we were looking for. He was personable and really helped expected. The salesman working with us was not only friendly, but he really understood what we were looking for. He was personable and really helped get the best deal possible. I would recommend Mel Hambelton to any of my friends or family. More
by Rugergirl
January 06, 2013
I always have a wonderful car buying experience at Mel Hambelton, due to the staffs great teamwork and customer care they provide. They go out of thier way to provide a comfortable and friendly environmen Hambelton, due to the staffs great teamwork and customer care they provide. They go out of thier way to provide a comfortable and friendly environment. More
by schuyler.dunn.3
Employees Worked With
Mir Rahman
January 05, 2013
My experience was wonderful. Mark Eaton was very patient and friendly. Everyone from Sales, Financing to Austin with the delivery team were wonderful. I have no complaints whatsoever. I just appreciate ever and friendly. Everyone from Sales, Financing to Austin with the delivery team were wonderful. I have no complaints whatsoever. I just appreciate everything they did for me. Carla Horton More
by Marique
Employees Worked With
Austin Ratzlaff
January 05, 2013
A truly professional group of people from sales to delivery. Mario is a personal and professional salesman who went the extra mile to give us a totally pleasurable buying experience. The finance and d delivery. Mario is a personal and professional salesman who went the extra mile to give us a totally pleasurable buying experience. The finance and document procedure was clear, concise and very well presented. We were very impressed with the new vehicle delivery process. Dealerships we have dealt with in the past have all been your typical "sign and drive", "thanks for your money", "see you later" experience. More
by Jgayer
December 30, 2012
I bought my 2013 Mustang GT online from Mel Hambelton Ford. I never saw my car until it was delivered to my house 220 miles from Wichita. That was a very good day! From my first email to this dealership Ford. I never saw my car until it was delivered to my house 220 miles from Wichita. That was a very good day! From my first email to this dealership that was answered by my saleman David Mccall to John Swanson who trailed my GT to Shawnee, Ks. it was an very good experience. There are many Ford dealers in my area but none had the exact car I wanted. I found my car on AutoTrader.com at Mel Hambelton. Thanks to everyone at MH. More
by Frank Nedrow
December 19, 2012
Wonderful experience. Stan showed us many cars and options for each. These guys have been more than helpful in the purchase and financing on this car. Brett was probably the first finance manager I ha options for each. These guys have been more than helpful in the purchase and financing on this car. Brett was probably the first finance manager I have ever dealt with that was really nice. Past experiences at other dealerships with finance was like working with Scrooge. Thanks for a great experience. More
by Mobeck
Employees Worked With
