Mel Hambelton Ford

I came to Mel Hambelton after being lied to and having an overall terrible experience with Rusty Eck Ford in Wichita. Greg had my car ready as soon as I showed up, and they absolutely stuck to everything the overall terrible experience with Rusty Eck Ford in Wichita. Greg had my car ready as soon as I showed up, and they absolutely stuck to everything they said they would do over the phone. I chose to use my own funds and financing to make the purchase and they worked hard with my bank to make it work out. Several very cool shirts and giveaways during a very nice customer service exit interview to explain how my Bluetooth / GPS and other features worked (even though the car wasn’t quite brand new or an actual Ford). I would recommend them to anyone. In my experience, Lathrop is a good guy that does what he says he will. More

I never though buying a new car could be so effortless. Stan was great! He made sure we were informed and comfortable with our purchase. Stan was great! He made sure we were informed and comfortable with our purchase. More

Greg lathrop was very knowledgable about the ford f150 and worked diligently to find exactly what I was looking for. Greg was also great at getting the price point I needed on my trade-in. The finance d and worked diligently to find exactly what I was looking for. Greg was also great at getting the price point I needed on my trade-in. The finance department was able to keep my payments where I needed them. Austin with the delivery team took the time to make sure I was familiar with all the elements of my truck before I left the dealership. Great job guys! More

Really Love dealing with this dealership. Have traded vehicles twice with this dealership and I absolutely refuse to go anywhere else for new vehicles or service either one.The only downside is the price vehicles twice with this dealership and I absolutely refuse to go anywhere else for new vehicles or service either one.The only downside is the price for the vehicles but I know the dealership has nothing to do with that so EXCELLENT JOB MEL HAMBELTON FORD!!!! THANK YOU A LOT!!!! More

Within 2 weeks 2 things have broke on the van and still waiting to see what the company plans on doing about it! The part is a dealer only part. Then the 250$ referral is crap. I was a referral and I made waiting to see what the company plans on doing about it! The part is a dealer only part. Then the 250$ referral is crap. I was a referral and I made it KNOW I was a referral! A month later still nothing to my friend that said they got such GREAT service I guess if your buying a NEW car then thats when they dont push you off to someone else like We was. He wasnt busy when we showed up but as soon as a NEW car customer showed up. OOH Here you can work with this guy now. Which I find just plan Rude! Plus the car wasnt even cleaned they WASHED the windows that was it dirt and all kinds of crap still in there from the previous owners. More

I purchased a 2011 Ford F-150 Limited. The truck was awesome and the salesman (Mark) was very knowledgeable about the vehicle. I found Mark to also be honest and worked hard to get me a fair price. The awesome and the salesman (Mark) was very knowledgeable about the vehicle. I found Mark to also be honest and worked hard to get me a fair price. The financing went smoothly and I felt I had made a good deal. The next day I was informed the bank wouldn't accept the loan (which I thought they already had) and we had to change banks and rework the loan but, everything turned out fine. This is the third vehicle my family has purchased from Mel Hambelton in the last few years and I have recommend them to others. More

A trusted friend encouraged us to visit Mel Hambelton Ford when we were shopping for a new car. Our experience there was extremely positive. The process of buying our SUV went amazingly smooth. There was Ford when we were shopping for a new car. Our experience there was extremely positive. The process of buying our SUV went amazingly smooth. There was no pressure from anyone we dealt with. Curtis and Brian were both very healpful in getting just the right vehicle for us. Brad answered the questions we had about the maintenance plan. Austin took the time to sync our phones and helped us to learn about all the features on our 2013 Escape. He even came to our home to set up the garage door opener! We will highly recommend Mel Hambelton to our friends. More

Stan was very helpful in my decision process of leasing a vehicle. I didn't think a lease was something I would do, but he took the time to talk with me and find out what my needs and concerns were and it t vehicle. I didn't think a lease was something I would do, but he took the time to talk with me and find out what my needs and concerns were and it turned out that a lease was what worked best for me. My son and I spent the good part of the day with Stan, as I was a little apprehensive about what I needed, and he really wanted to know what was the best fit for me and that when I left I was comfortable with my decision. I'm sure there are other good salespeople at Mel Hambleton, but my experience with Stan was very good and will go back to him when I need another vehicle. More

We started by calling the dealership and Stan was wonderful to work with right away and letting us have ideas of what was available and even gave us his cell phone number to call upon our arrival. W wonderful to work with right away and letting us have ideas of what was available and even gave us his cell phone number to call upon our arrival. We arrived Stan was with another customer and immediately had David visit with us and go over what was available in what we were looking for. Stan and David worked together were very upfront with everything and no hassles on anything. We settled on a deal with the trade in and went to finance and visited with Mark who I will say was just awesome and great scenes of humor and worked hard to get interest rates and payments were they could be worked with and very carefully explained all the paperwork carefully not trying to just shove and sign like other dealerships we have been to. Upon completion of finance we met with Austin who did a fantastic job showing the Sync, going over the manuals and walking us thru all the ins and outs of the vehicle. Austin further told us if we need to review it at any time we could stop back in and someone would be glad to help us out. The whole team was great and I would recommend MH Ford to anyone shopping for a vehicle and service center. More

Horrible experience but loved the vehicle. Rude and arrogate sales people that treat you like trash. Big waste of time. Not fair on values of vehicles. Liars! arrogate sales people that treat you like trash. Big waste of time. Not fair on values of vehicles. Liars! More