Mel Hambelton Ford
Wichita, KS
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Very poor customer service. They didn't do what they promised and it seemed to me that the terms are abstract thing around this dealership. promised and it seemed to me that the terms are abstract thing around this dealership. More
They were amazing with my whole experience! Don't go any where else!! They always handle my service on my truck with topnotch experience and truely care about me! any where else!! They always handle my service on my truck with topnotch experience and truely care about me! More
I feel like Milton was very friendly and trustworthy and went out of his way to make sure I was happy with my purchase. Austin was very patient and knowledgeable about showing me the features in my new car. went out of his way to make sure I was happy with my purchase. Austin was very patient and knowledgeable about showing me the features in my new car. Whenever I had a question, he always directed me to where I could be helped. Mark carefully explained everything I needed to know about the financial aspect of my car. He was also very patient with me. I never felt rushed while I was here and the staff stayed after-hours to assist me with my purchase. I would recommend this dealership to a loved one. More
Amazing dealership they will bend over backwards to help anyone!!!!! Robert went above and beyond and even came in on his day off to make sure we were taken care off. It is a very long story but we will tr anyone!!!!! Robert went above and beyond and even came in on his day off to make sure we were taken care off. It is a very long story but we will truly be life customers to them!!!!! More
We chose to do the Ford Trade Up Program with Lower interest rates. We had a great experience. I wouldn't recommend any other place than Mel Hambelton Ford. We love our new Ford Flex. interest rates. We had a great experience. I wouldn't recommend any other place than Mel Hambelton Ford. We love our new Ford Flex. More
This was easiest and least stressful car buying experience I have ever had. I was in desperate need of a vehicle after my car's motor had failed. I was already worried and stressed about finding an experience I have ever had. I was in desperate need of a vehicle after my car's motor had failed. I was already worried and stressed about finding another car so fast. After calling around Mel Hambelton was the only dealer who actually took action after I explained my situation and that I needed a car ASAP. They definitely took the weight off my shoulders! I live 2.5 hours away and they picked up my old car for FREE and got me into a brand new Focus...and I can actually afford it thanks to their awesome finance team, especially Todd and Logan. David was very helpful and did not pressure me at all. I told him exactly what I wanted in what price range and he was able to get if for me. Didn't have to haggle on a price and the payments are fair for the situation I was in. Austin did a wonderful job explaining Ford Sync and all the new tech in the car. So far, I have no complaints on the new Focus. It is great!!! And even better MPG! The warranty is great (72 months!) and with Mel Hambelton, I get free tires for life. I have not seen that or been offered that anywhere else and will definitely be making the trips back for servicing. I'd recommend this dealer for anyone looking to buy a new car. Good service! Friendly people! Very pleased. A++++ More
I will never go to another dealership again. I have been to rusty eck ford and eddys toyota and had HORRIBLE service. we walked into mel hambelton where we had purchased our first vehicle. we were greeted b to rusty eck ford and eddys toyota and had HORRIBLE service. we walked into mel hambelton where we had purchased our first vehicle. we were greeted by very friendly salesmen. we were shown cars that were within our price range and to our specifications. going through the process of working the numbers they didn't mess around with us, they came back with numbers that were within our asking range. they treated us with respect and without pressure. everyone was so wonderful in trying to give us the best payment possible as well as the comfort of being able to decide without having to make a split second decision. this is a wonderful dealership. i have worked with multiple sales men and finance people and never had a bad experience. we've purchased 2 vehicles from them and will likely purchase many more. i HIGHLY recommend this dealership to anyone and everyone! More
Went to the dealer and I knew which car I wanted and how much I wanted to pay per month. Stan Bogdan was great. He worked hard to give me what I needed for my trade in. He was very friendly and would recom much I wanted to pay per month. Stan Bogdan was great. He worked hard to give me what I needed for my trade in. He was very friendly and would recommend him to anyone. My experience was great till I had to deal with Brad Gillespie. Long story short, I felt he ridiculed my Dad and I when we refused to buy any of the extended warranties. I could go on but other than that the experience was good. More
John Santellan was a great sales guy! I had the best experience ever from a dealership! I highly recommennd MEL HAMBELTON FORD! They all worked hard to make it a great time! (And I got a great car! experience ever from a dealership! I highly recommennd MEL HAMBELTON FORD! They all worked hard to make it a great time! (And I got a great car!) I never felt pushed into anything....Great experience! More
The SLOWEST service I have ever received! Will not be going back! First they told me it would be 30 minutes. Then an hour. And I was there over 2 hours! They walk around and tell you what you want to hea going back! First they told me it would be 30 minutes. Then an hour. And I was there over 2 hours! They walk around and tell you what you want to hear, when all I really wanted was to get out of there! More