Mel Hambelton Ford

New Truck Purchase Austin Taylor was the friendliest and most helpful sales person I have ever delt with. He has great product knowledge and was very helpful and kind. Austin Taylor was the friendliest and most helpful sales person I have ever delt with. He has great product knowledge and was very helpful and kind. More

HORRIBLE!!! Worst management that I have ever dealt with. This place has totally forgotten what customer service is. When is it ok for a manager to scream and ver Worst management that I have ever dealt with. This place has totally forgotten what customer service is. When is it ok for a manager to scream and verbally abuse a customer who just wants her warranty to actually be a warranty? Don't fall into their "tires for life" stuff either. You don't get new tires until they are down to 3/32 and was told by them that the metal will come through the tires at 2/32. Seriously, is that even safe? And that loaner they promise you if something goes wrong, yea thats a RENTAL. AVOID THE BIG CORNER AT ALL COSTS!!! More

Second of many vehicles just purchased at Mel Hambelton I bought my first car from MHF 3 years ago. With a growing family I needed a bigger vehicle. I chose to go back to MHF because of the great servic I bought my first car from MHF 3 years ago. With a growing family I needed a bigger vehicle. I chose to go back to MHF because of the great service I received the first time. If you need a great sales person - Stan Bogdan is your man! Stan worked his tail off to make sure he put us in a vehicle that fit our family and also our financial needs. He went above and beyond for us. We never felt pressured from him to purchase a vehicle and always felt he was there working for our best interest. Because of the team led by Shannon Burton and GM Phil Nightingale this will be our second of many vehicles we purchase from MHF. If you are looking to purchase a vehicle, go to Mel Hambelton, ask for Stan Bogdan and he will take care of you. More

I recently visited Mel Hambelton Ford and had the pleasure to meet Sales Consultant John Santellan while shopping for a Ford Mustang with and for my daughter. I have bought numerous cars in my lifeti pleasure to meet Sales Consultant John Santellan while shopping for a Ford Mustang with and for my daughter. I have bought numerous cars in my lifetime, but I have never experienced the customer service and professionalism I enjoyed with John. John had the wherewithal to make my daughter a real part of the buying experience. He was extremely patient in dealing with a sixteen year old that was unsure of the color or package options she wanted in her first car. John let her test drive all of the different vehicles she was interested in and took care in explaining the differences of each. When she narrowed her choice to two vehicles, he pulled them both to a vacant spot on the lot so she could see them side by side. He never rushed her to make a decision and acted as if we were the only people that mattered to him at the time. Once a decision was made on the vehicle, John turned his attention to me. In past experiences, purchasing a car has been a tedious task with the back and forth tactics of negotiation. Not so with John and Mel Hambelton Ford. I spoke frankly with John about what I was looking for in our transaction and he made it happen with one visit to the Sales Manager. In the end, my daughter left with the car of her dreams and I left with the best car buying experience I've ever had. I now own two vehicles from Mel Hambelton Ford. While both buying experiences were good, my experience with John will most certainly guarantee another visit to Mel Hambelton Ford in the future. More

Kevin Hopkins, our salesman, was very personable, kind and willing to work with us. He also kept me "entertained" when I returned to have a new tonneau cover installed on my truck. and willing to work with us. He also kept me "entertained" when I returned to have a new tonneau cover installed on my truck. More

We had been to many other car dealerships in Wichita and none other compared to the service, care and down to earth people at Mel Hambelton. I honestly did not want to get out of the car when we first arri none other compared to the service, care and down to earth people at Mel Hambelton. I honestly did not want to get out of the car when we first arrived I was so nervous, however, every single person I met calmed me down so much. Every aspect of our experience was very reassuring and quite perfect. All of the other dealerships in Wichita we visited were pushy, constantly trying to "sell" us, and always on our backs following us. Mel Hambelton was the complete opposite and the only place I will go for future car purchases. I have never felt so comfortable and welcome during our whole experience. Every single person we met was a respectful and caring person. I would highly recommend Mel Hambelton Ford. More

Had a wonderful experience with Geri and Scottie in the service department working on my Mom's car. Thanks for the care and concern, and going the extra mile! Thank you! service department working on my Mom's car. Thanks for the care and concern, and going the extra mile! Thank you! More

From my intial phone call to the finalization of my purchase, Mel Hamelton Ford is the benchmark of excellence in the vehicle industry providing both customer service as well as vehicle service! I w purchase, Mel Hamelton Ford is the benchmark of excellence in the vehicle industry providing both customer service as well as vehicle service! I was taken back by the first class professionlism shown by Reggie Harlmon, Austin Ratzlaff, & Phil Nightingale during my selection of my 2014 Escape. Their personal appoach & willingness to go the extra mile when locating the right vehicle fit for myself. I highly recommend Mel Hamelton Ford when purchasing a vehicle & use their unmatch service dept. for the maintaince of your vehicle. Thank You! Connie Brown More

Robert Kinney was very good to work with. I had a list of possible vehicles of interest gathered from their website and he listened to the specifications that I wanted in a car, and found one that fit the of possible vehicles of interest gathered from their website and he listened to the specifications that I wanted in a car, and found one that fit them all. The negotiations on the trade-in and the price of the vehicle were very low-pressure and fair. The particular car wasn't immediately available, and he went the extra mile to put me in a nice loaner until it was. He stayed in communication throughout the entire process. I recommend Mr. Kinney to anyone without reservation. More