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Mel Hambelton Ford

Wichita, KS

4.8
2,184 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,184 reviews

July 11, 2014

sales rep I would come back to buy my next car I'm a customer for life and the price was what I was expecting and the sales people were nice More

by Mike talley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray Noris Reeve zimmerman, Reeve Zimmerman
Jul 14, 2014 -

Mel Hambelton Ford responded

Mike Talley, Customer satisfaction is our number one priority! We're so happy we were able to meet all of your expectations. We look forward to seeing you again!

July 10, 2014

customer for life Best car buying experience I've ever had. The perks of buying a car here seem to be endless! Friendliness, care shown and effort in accommodating me w More

by k8ebelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : katie harris, Travis Whisler
Jul 14, 2014 -

Mel Hambelton Ford responded

k8ebelle, Thank you for the positive review. We're glad we were able to take care of you!

July 07, 2014

Great experience Went in to look at a new truck and talked to Reggie again. This is the 2nd truck I have bought from MH and both times, Reggie has gone out of his way More

by mikelapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Broc Cramer
Jul 07, 2014 -

Mel Hambelton Ford responded

mikelapp, I will be sure to let Reggie know about your great review! We appreciate your business and are excited you came to us for another truck! Please give us a call any time if you ever need anything else. Thanks again!

July 04, 2014

Awesome service and experience. I am very pleased with the service and help I received at Mel Hambleton. I will tell everyone I know to go out to the big corner and have a vary pleas More

by Mr.Rick Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Sanchez, Austin Haase
Jul 07, 2014 -

Mel Hambelton Ford responded

Mr.Rick Ryan! We appreciated your positive review of Mel Hambelton Ford! Our customers are our number one priority and we're happy we could meet your expectations! Enjoy your 2013 F-150 and if there's anything else you ever need, please let us know.

July 03, 2014

Wonderful service, selection I had a great, comfortable experience with Mel Hambelton. They really know how to treat their customers. The selection is unbeatable. Phil Nightin More

by lmaher14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Nightingale
Jul 07, 2014 -

Mel Hambelton Ford responded

lmaher14, We're very pleased to hear that we were able to meet your expectations here at Mel Hambelton Ford! Let us know if you have any further questions or concerns.

June 21, 2014

Very Good Sales Experience - no gams After spending a whole day shopping various lots in Wichita and have some very bad experiences - with wasted time, games, double talk and someone tryi More

by 3chad34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Haase
Jun 23, 2014 -

Mel Hambelton Ford responded

3chad34, We're very happy that you had a good experience here at Mel Hambelton Ford! Customer Service is our number 1 goal and we try our best every day to show it. If you need anything else or have any questions, please don't hesitate to call us! Enjoy your new vehicle and have a great week.

June 21, 2014

Our Experience My Husband and I were wanting a new car and we had been trying to get rid of the one we hade for quite some time...we were upside down on it and we ha More

by klambertsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
Jun 23, 2014 -

Mel Hambelton Ford responded

Wow klambertsmith! Thank you for the positive words! Mir has been a part of the Mel Hambelton Ford family for a long time and has taken customer service to heart. We all hope that you enjoy your new vehicle. If you ever have any concerns or questions, we're always here to help, so please feel free to call! Thanks again.

June 19, 2014

buying experience I bought a new car from Mir last week and that was the seventh vehicle that i have bought from him in three years. Mir is the best salesman I have eve More

by devonbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
Jun 20, 2014 -

Mel Hambelton Ford responded

We're glad Mir is able to keep you in the Mel Hambelton Ford family! Thank you so much for your continued business. We appreciate the great review and hope you enjoy another new vehicle. Please call us if you ever have any concerns or questions! Thanks again!

June 18, 2014

Overall great experiance at Mel Hambelton Ford Had a great buying experience at MH Ford. The low pressure sales model is the way to go for sure when buying a car and our salesman Obi did a great j More

by darickharriger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan, Shannon Burton
Jul 07, 2014 -

Mel Hambelton Ford responded

darickharriger, First I'd like to apologize for the issues you had with the car right away. I'm so happy we were able to get everything fixed for you though! Mel Hambelton Ford's number one goal is to make the customer happy and meet all of their expectations. We thank you kindly for your honest review and will work on fixing the issues you faced in the future.

June 14, 2014

Terrible experience Im 18 years old, looking to buy my first car. So, I come here and start looking at trucks. We had talked to Ray, the sales man earlier in the day and More

by schonfeldt23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Tanner Schonfeldt
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