Mel Hambelton Ford

Bought a Used Car I came to the dealership with a specific used car in mind, and the salesperson worked very hard to provide me with a deal that would fit my budget. I came to the dealership with a specific used car in mind, and the salesperson worked very hard to provide me with a deal that would fit my budget. More

The people of Mel Hambelton Ford never cease to amaze me! Before teaching at a local college, I taught customer service for a large corporation. Unfortunately, in the U.S., it is becoming difficult to find ex Before teaching at a local college, I taught customer service for a large corporation. Unfortunately, in the U.S., it is becoming difficult to find examples of outstanding customer care, however the employees at Mel Hambelton Ford are the exception. Everyone I have dealt with, Mechanics, Service Advisors, and Sales Staff have been “Way Over the Top” in professionalism and customer care. I trust that when I purchase a vehicle or need my car serviced or repaired, it will be done right the first time at a fair price. Every single time they have exceeded my expectations. The customer service at Mel Hambelton Ford is A+++ #1 More

slipjoint on 2010 f-150 Kent went the extra mile to make sure my truck was fix correctly and to my satisfaction. Thank You Kent Kjelland. my truck drives and rides like it sh Kent went the extra mile to make sure my truck was fix correctly and to my satisfaction. Thank You Kent Kjelland. my truck drives and rides like it should. Thankyou. I would recommend servicing your vehicle with kent at mel hambelton ford-service center. More

Easy car buying experience I ordered my 2015 Mustang with Ray Norris. He made the process easy and kept me up to date with my order status. When it was delivered, I already wa I ordered my 2015 Mustang with Ray Norris. He made the process easy and kept me up to date with my order status. When it was delivered, I already was pre-approved for financing through my own bank. The Mel Hambelton finance staff re-processed my loan app through my bank and got me an even lower interest rate. The delivery team did a thorough job of orienting me with all the technology in my new car, and I was on my way. All in all, a very pleasant car-buying experience. Thanks guys! More

Scotty and Larry Rock Thanks so much Scotty and Larry for getting me all taken care of. My blower motor sounds great now and I appreciated the lift this morning. I also rea Thanks so much Scotty and Larry for getting me all taken care of. My blower motor sounds great now and I appreciated the lift this morning. I also really appreciated the generous gifts (they aren't considered comps in my book because you did a good job). You both honored your word. You were punctual, which is HUGE for me juggling little ones and their schedules. The best part was after fixing my Edge you had it vaccumed and washed (pretty much detailed my car....which really needed it we literally just got back a week ago from a 2 week cross country road trip and haven't had an oportunity to clean out my Edge), Then you topped my Edge off (about 1/2 tank), didn't charge me for the service after realizing it wasn't covered under warranty, and finally delivered my car to me. Thanks for reminded me again why we love Mel Hambelton and are on our 4th new Ford. More

Serviced with a smile. Mel Hambelton Ford is committed to provide a complete service experience. Service sells the new vehicle and mine will be from Mel Hambelton Ford. Sa Mel Hambelton Ford is committed to provide a complete service experience. Service sells the new vehicle and mine will be from Mel Hambelton Ford. Satisfied service session with results better than expected. More

Our new Explorer Travis and James did a great job for us and were more concerned with our happiness than making a sale. Our new explorer is everything we wanted and m Travis and James did a great job for us and were more concerned with our happiness than making a sale. Our new explorer is everything we wanted and more. Thanks guys! More

F-250 The gentelmen that help me with my deal really went out of there way to maker it happened. I would like to point out, Mr. Joel.Gallegos was instrum The gentelmen that help me with my deal really went out of there way to maker it happened. I would like to point out, Mr. Joel.Gallegos was instrumental in making this deal. Mr. Gallegos works very hard and is key to this dealership and cares!! Also I would like to point out the service Manager Don Hickey, is outstanding and is differently an (SME) Subect Matter Expert in his job!!! Thank you More

It was awesome, enjoyed getting my new car.. Greeted at the door, Was told it was my car at the get go, even before it was approved, Drove away with satisfaction. everyone was friendly Greeted at the door, Was told it was my car at the get go, even before it was approved, Drove away with satisfaction. everyone was friendly More

Top notch from sales to financing to delivery team! Mir did a great job listening to us and finding us that perfect vehicle fit. We appreciated his knowledge and great patience with our many questions a Mir did a great job listening to us and finding us that perfect vehicle fit. We appreciated his knowledge and great patience with our many questions and willingness to work with our timing. More