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Mel Hambelton Ford

Wichita, KS

4.8
2,209 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,209 reviews

March 17, 2015

Great Employees One of Mel Hambelton Ford best customer. I have a car addiction so I buy a lot of cars. I always buy from MH because of the employees are always fr More

by LoveCars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Whisler
Mar 24, 2015 -

Mel Hambelton Ford responded

We're excited to hear that you always have great experiences! Thank you for the positive review as well. Please come back and see us if there's anything else we can do for you. Have a great day!

March 17, 2015

Great friendly no pressure car dealership Comment: Awesome dealership. Excellent customer service. A++ service. Great people to work with. This is a dealership you can trust. They go the extr More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sladek, Robert Kinney
Mar 17, 2015 -

Mel Hambelton Ford responded

Joe, thank you for the 5 star review! We're glad that we were able to provide you with the best service your deserve. Yours and the many other positive reviews help us know that we're doing what needs to be done. If there's anything you need in the future, please don't hesitate to come in or give us a call! Thanks again Joe.

March 17, 2015

Amazed and impressed Working with Stan and Mark in finance was the best choice I made! I've never bought a new car and the the hurdles they jumped for me and the amazing c More

by Pearl Veit
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2015 -

Mel Hambelton Ford responded

TBRays3Girl, Stan will be very excited to know that he's been able to be such a great help to you. He stands by our number one goal which is customer satisfaction. Also, thank you for the great review! Enjoy your new vehicle and have a great day!

March 09, 2015

A different kind of car buying experience I must say, I've done more than a handful of car deals over the years and was so incredibly impressed with the experience at Mel Hambelton. The whole More

by lagunabluem3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2015 -

Mel Hambelton Ford responded

lagunabluem3, we're so happy that Stan was able to make your experience actually enjoyable! We appreciate the positive review and hope that we can send you some money when you refer a friend to us :) Also, if there's anything that you need now or in the future, please give Stan a call or come in and see us. Anyone here will be more than happy to help. Thanks again and have a great day!

March 08, 2015

very good problem vehicle and service took care of it. it was timely for what had to be done and it was done to or above my expectations. More

by doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wolff, Bob Kisner
Mar 17, 2015 -

Mel Hambelton Ford responded

doug, Thank you for the positive review. We're glad your experience was a 5 star one. If there's anything else you need in the future please give us a call or come on in.

March 06, 2015

Sport Trac Service I took my truck in knowing it had a few issues. But with 150k miles, I have hardly had to do much yet. Turns out, the issues were minimal. Even though More

by atack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service
Mar 17, 2015 -

Mel Hambelton Ford responded

atack, we appreciate such an honest review. Our number one goal in both service and sales is customer satisfaction and we're happy that your overall experience was positive. We hope your truck lasts you longer, but when the times comes for a new one, we'll be looking for you! Have a great day and thanks again.

March 06, 2015

More for my trade in Had a great time working with Stan. He was friendly and helpful and willing to go that extra mile for me. I was very disappointed when I asked for the More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reeve Zimmerman
Mar 17, 2015 -

Mel Hambelton Ford responded

Brian, we appreciate the overall positive review you gave us, but apologize that we couldn't do more for your trade in. If you'd like to speak to our customer relations director, Cris Schul, she'd be more than happy to listen and hopefully help make your concerns less of a problem in the future. Thanks again.

March 04, 2015

Continue to Exceed Expectations I have done business with MH Ford for 5 years or so. I recently purchased my 3rd vehicle from them. Everytime I do business with Phil and the crew a More

by rody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Rank
Mar 05, 2015 -

Mel Hambelton Ford responded

rody, we appreciate the 5 star positive review! We're happy that you've always been pleased with your service. Please don't hesitate to call or come see us if there's anything you need. We look forward to seeing you again in the future!

March 02, 2015

Quick Simple and Easy Wife searched and found her dream car. Guad was great and Mark was great! Being in the commercial janitorial world (HHM Facility Management), I know h More

by Scott Minner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2015 -

Mel Hambelton Ford responded

Scott Minner, we're so happy that we were able to give you such a great experience. And thank you for the positive review. We'll be happy to provide you with great service in the future as well! Have a great day.

March 02, 2015

oil change/service after a full review of my truck they found some items in need of work and fixed. Fast and efficient. Only place we take our vehicles and they always More

by kspor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
quick lane
Mar 05, 2015 -

Mel Hambelton Ford responded

kspor, we appreciate the kind words about our service department. Thank you for the 5 star review and we hope to see you again in the future. Please give us a call if you need anything!

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