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Mel Hambelton Ford

Wichita, KS

4.8
2,164 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,164 reviews

December 10, 2014

PERFECT Stan Bogdan took time to learn my needs and wants and helped me find the perfect vehicle for my family. I love my new car and the ease Mel Hambleton F More

by apridgin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2014 -

Mel Hambelton Ford responded

apridgin, thank you for your positive review of Mel Hambelton Ford and Stan! We appreciate hearing from our customers as it allows us to become a better company and better people. If you need anything, please let us know! Have a great day.

December 08, 2014

Best Service Experience Matt Rich did a great job getting my F150 taken care of. He went out of his way to work with me and get my truck serviced. The best experience with ge More

by tsmith58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rich
December 08, 2014

great experience! Joel is great at what he does he's not pushy and very respectful and listens to what the customer wants and does his best to get them that. I apprecia More

by Matt Hartley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 09, 2014 -

Mel Hambelton Ford responded

Matt, thank you for the positive review on Joel. He will be happy to hear that he was able to meet all of your expectations! Please feel free to give him a call if you ever need anything else! Thanks again.

December 03, 2014

Thank you, Joel! Joel did a good job, and he was not pushy. He did his best to help us find what we were looking for. Joel was very friendly, and he did not waste ou More

by digsgraves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Gallegos
Dec 09, 2014 -

Mel Hambelton Ford responded

We greatly appreciate your positive review of Joel. He will be pleased to know he did what he could to make your visit enjoyable. Please don't hesitate to call if you need anything else! Thanks again.

December 02, 2014

Larry & Mark you were great (& FUN)! Larry & Mark were great!! They were quick/efficient/friendly and easy to work with. met my expectations. I have had BAD experiences in the past w More

by Teresa Ballinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Schroeder
Dec 09, 2014 -

Mel Hambelton Ford responded

Leonard and Mark will appreciate those positive words! Thank you so much for the review and we're glad your husband is enjoying his new vehicle! If there's anything else you ever need, give one of them a call or contact us directly at 316-4662-3673. Thanks again!

December 01, 2014

Great buying experience Everyone that we worked with and talked to were very informative, answered all our questions, and were extremely friendly. Our salesman was not pushy, More

by jdsellin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Shock
Dec 01, 2014 -

Mel Hambelton Ford responded

Thank you for the kind words and positive review. It means a lot to us and lets us know what we're doing right or wrong. We're happy you had a positive experience and hope you enjoy your new vehicle!

November 29, 2014

Kareem is always the best! Kareem always meets or exceeds our expectations. He isn't pushy and knows how to handle our needs perfectly. He doesn't make us wait very long at More

by barbara.spurlock.75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Hadad
Dec 01, 2014 -

Mel Hambelton Ford responded

Kareem will be happy to know that you have given him a positive review! We're happy to hear that he was able to meet all your expectations and needs. Please give us a call if you need anything in the future. We're always here to help!

November 26, 2014

Great Service I have taken vehicles to many different mechanics throughout the area. After taking my vehicles to Mel Hambelton Service and Quick Lane, I will never More

by JoeWary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J.
Dec 01, 2014 -

Mel Hambelton Ford responded

JoeWary, thank you for the review on our Quick Lane service center! We're glad we could make your experience and good one and hope we to see you back at your next scheduled service interval! Thanks again and have a good day.

November 26, 2014

Smooth and easy process Everyone from the ladies at the desk to the exit team was more than helpful. Buying a car can be a stressful experience and everyone made it a smooth More

by Delilah crossetter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Santellan
Dec 01, 2014 -

Mel Hambelton Ford responded

Delilah, thank you for your kind words! Your business means a lot to us and we'll always be sure to make you feel like family. If there's anything you need in the future don't hesitate to call!

November 25, 2014

Great experience at a great dealership This was my second time buying a car at Mel Hambelton Ford and I couldn't be more pleased. Leonard Schroeder was amazing and the entire staff treated More

by frenchy1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Schroeder
Dec 01, 2014 -

Mel Hambelton Ford responded

Thank you frenchy1983 for such a positive review! We're happy Leonard was able to give you such an exceptional experience. If there's anything else you need, please give the dealership or Leonard a call. We'll always be happy to help! Thank you again!

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