Back

Mel Hambelton Ford

Wichita, KS

4.8
2,184 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
Contact Dealership

11771 West Kellogg Street

Wichita, KS

67209

Directions

By Type

Showing 2,184 reviews

February 18, 2015

If it went wrong, they made it right My husband and I went to trade our SUV for a bigger SUV ... the negotiating process was quick and painless. Did a deal on a vehicle that had some issu More

by Chelsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Luke Hamilton, Reeve Zimmerman
Feb 18, 2015 -

Mel Hambelton Ford responded

Chelsi, thank you for your honest and kind words. We hope you've been enjoying your new SUV! We are trying to be better by proving it to customers just like you. Please call us if there's anything you need in the future, we're always here to help!

February 16, 2015

Best car dealer experience we have ever had! Before calling the service department, we were upset that we were already having problems with a 7 month old vehicle. Because of the polite and friend More

by Whittend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hickey, Scotty
Feb 18, 2015 -

Mel Hambelton Ford responded

Whittend, we apologize that a 7 month old vehicle was already having problems, but we're glad we could get everything fixed for you. We appreciate the 5 star review and hope that your next visit will go just as well!

February 15, 2015

We had an amazing, non-pressured experience. From the minute we met Stan Bogdan it felt like we were friends and that he had our best interest in mind. I felt that he went to bat for us. I know b More

by Missi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Luke in Finance
Feb 18, 2015 -

Mel Hambelton Ford responded

Missi, thank your for the great review of Stan and our dealership! Stan will be very happy to know that he was able to make your experience excellent. If there's anything you need now or in the future, please give Stan a call or come in to see him, he'll always be here to help!

February 14, 2015

Best Experience Ever! Would definitely recommend everyone to Mel Hambelton Ford in Wichita!! Everyone was super nice and did their best to find the used vehicle i was looki More

by Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kent Kjelland, Kareem Hadad
Feb 18, 2015 -

Mel Hambelton Ford responded

Austin, thank you for your positive review! It means a lot that you took the time to let us know we did a good job. Kareem will be very thankful to see your kind words. Please come in or give Kareem a call if you ever need anything. Enjoy your new vehicle!

February 14, 2015

excellent experience Very friendly, good prices, very good experience, would definitely recommend to friends. ..in fact I did...Madilyn Unruh and Robert Rocha came in and More

by crystal
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
a guy named Luke in finance
Feb 18, 2015 -

Mel Hambelton Ford responded

crystal, thank your for your kind words and the referrals! We hope that you got/will get your nice little referral check :) If you haven't received it yet, please let us know so we can get that fixed for you. Thank you again and enjoy your new vehicle!

February 11, 2015

Cudo's to Stan Bogdan!! The difference in car purchasing is the Sales person. Many dealers have good parts and service departments but to find that Sales Person that you imme More

by DwaneB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2015 -

Mel Hambelton Ford responded

DwaneB, we are so happy that Stan was able to make the experience pressure free and fun. We hope everyone here can learn from Stan. Thank you for your great review and if there's anything you need, please call Stan. You know he will always be willing to help!

February 09, 2015

New Ford Fiesta I walked into Mel Hambelton to buy my first car and was set on NOT buying a brand new car because it was out of my price range. Stan did an amazing jo More

by mhertzler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 09, 2015 -

Mel Hambelton Ford responded

mhertzler, it's awesome that you were able to get a brand new car as your first car purchase! We really hope you're enjoying it. We also want to thank you for sharing your review with us, it really means a lot! If there's anything you ever need, we know Stan will do everything he can to help, so don't hesitate to give him a call or come in and see him. Thanks again and enjoy your Fiesta!

February 07, 2015

I bought a 2011 Toyota Camry I was looking to buy a used Toyota Camry with low mileage. Obi took me right to the car I wanted to buy after a few test drives. It look like a good More

by ssanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 09, 2015 -

Mel Hambelton Ford responded

ssanders, thank you for your positive review of Obi and Mel Hambelton Ford. We're happy to hear that Obi put you in the car you wanted and followed up to make sure everything was going well. If there's anything you need now or in the future, don't hesitate to come see us! Thanks again ssanders.

February 05, 2015

Service Maintenance on both cars Very professional! They serviced both vehicles for me and I have no complaints. That is why I keep going back. They go beyond what is asked of them. More

by rsuppes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Rank
Feb 09, 2015 -

Mel Hambelton Ford responded

rsuppes, thank you for your positive review! We're always happy to hear that we were able to surpass any or all expectations you have. We look forward to seeing you again for your next service appointment or when it's time to buy a new car ;) Thanks again!

January 30, 2015

New Edge Travis did a great job in finding me a vehicle that would work for me. I appreciated all the effort he put into helping me. Thanks - I love my new car More

by KMRose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Travis Whisler
Feb 04, 2015 -

Mel Hambelton Ford responded

KMRose, we're so happy you love your new car! We also want to thank you for giving us a 5 star rating and telling us how your experience was. Travis is a big part of the Mel Hambelton Ford family and we're happy to hear that he was able to provide you with the experience you deserved! Thanks again and have a great day!

...
173
...