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Mel Hambelton Ford

Wichita, KS

4.8
2,163 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,163 reviews

January 27, 2015

Top Notch My opinion of This Dealership is that it is top Notch. We would recommend it to anyone. We have already recommended it to skmone who has also purchase More

by Jjschale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Shock, Austin Taylor
Jan 27, 2015 -

Mel Hambelton Ford responded

Jjschale, thank you for the positive review! Make sure that whoever you recommended gave the salesperson your name so you get your referral check. If you don't receive it within 30 days of your recommendation's purchase, give Cris Schul a call at 316-467-3673 ext:3269 or email her at cristina.schul@mhford.com and she will help you out. Thanks again!

January 16, 2015

Another great experience Once again Stan out did himself in customer service. The dealership has taken care of not only me by my parents and in laws with caring and honesty. I More

by legend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2015 -

Mel Hambelton Ford responded

legend, Stan is a highly valued member of the Mel Hambelton Ford family and we are proud that he was able to treat you and your family as part of our family. Thank you for the positive review and please give Stan a call if there's anything else he can help you with!

January 10, 2015

New Expedition Tremendous service finding the exact vehicle I wanted; very knowledgeable and refreshingly pleasant to deal with. I highly recommend their staff to de More

by Jerdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bretley Brown
Jan 14, 2015 -

Mel Hambelton Ford responded

Jerdog, Thank you for taking the time out to give us a review (and a 5 star review at that)! Enjoy your new Expedition and come see us again if there's anything else we can do for you. Have a great day!

January 08, 2015

Excellent Service He was able to get us in fast and out. Excellent service. Just another example of why we have chosen to buy all of our vehicles at Mel Hambelton For More

by Troy & Julia Strnad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Hickey, Brian Sladek
Jan 08, 2015 -

Mel Hambelton Ford responded

Troy & Julia, as you have undoubtedly noticed, customer satisfaction is our top priority and we're happy you've received the service your deserve. Also, thank you for the positive review! Enjoy your new vehicle and call us if you need anything in the future.

January 08, 2015

Great service. Best experience we have every had in buying a new truck. Thank you to the Mel Hamilton team. Great service all around. From the time we walked in to t More

by gpoleski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
trey Dickerson & his team. Mike in parts. And Scotty Garmin., James Shock, Brian Sladek
Jan 14, 2015 -

Mel Hambelton Ford responded

gpoleski, thank you for the positive words and we hope you enjoy your new truck! We strive very hard every day to give our customers the experience and service they deserve. Please come see us again if there's anything else we can do for you. Have a great day!

January 06, 2015

Great Job Bob! Once again Bob knocked it out of the park! He is a great salesman and takes time to explain everything about the vehicle you are interested, he also t More

by Bobermeier@cox.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2015 -

Mel Hambelton Ford responded

We're glad you had a good experience here! Thank you for the positive words and we hope you enjoy your vehicle! Let us know if there's anything else we can do for you in the future.

January 06, 2015

No Pressure Purchase of the Truck that fit my business needs I have had many experiences of purchasing new vehicles for my business. When walking on to the lot of Mel Hambelton Ford was I was greeted by Stan Bo More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2015 -

Mel Hambelton Ford responded

Brian, we appreciate your positive review of Stan and the dealership! We're happy he was able to make your purchasing experience excellent. If there's anything we or Stan can do for you in the future please don't hesitate to call!

January 03, 2015

Phenominal attention to detail! From the minute we walked in the door , until we drove out with our new 2015 Mustang GT we were treated with respect courtesy and never rushed. They m More

by charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sladek
Jan 05, 2015 -

Mel Hambelton Ford responded

charlie, thank you so much for your kind words and positive review! We're happy you noticed that our number one goal is customer satisfaction. That makes us feel good when we can give someone the experience they deserve. We hope you enjoy your new 2015 Mustang GT!!! Have a great day and we hope to see you again!

January 01, 2015

Service With a Smile Very Satisfied with the service I had done on my Colorado truck. Dan Hickey put me in a rental at no cost to me which allowed me not to have to wait More

by Chevy Colorado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hickey
Jan 05, 2015 -

Mel Hambelton Ford responded

Keith, we try very hard to give everyone a satisfactory experience when they come in for service. We're glad to see that we were able to provide that for you and we really appreciate your positive review! We're glad you enjoyed your rental car and hope to see you again in the future. Have a great week!

December 29, 2014

Outstanding!! Will definately come back for next vehicle! First time at this location and they have made a lifetime customer! Shannon Burton, Travis Whisler & Mark McCasland were absolutely amazing. TEN TEN More

by April
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Burton, Travis Whisler
Dec 29, 2014 -

Mel Hambelton Ford responded

April, we're so happy we were able to give you the experience you deserved to make you a lifetime customer! We will always do our best to give you a 5 star experience. Thank you for the positive review and we hope to see you again. Have a great day!

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