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Mel Hambelton Ford

Wichita, KS

4.8
2,162 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,162 reviews

March 29, 2015

Mel Hambeton Ford/ 2015 Ford Fusion Love my Fusion!!!! It is beautiful to look at, sit in and most importantly drive. Love how it handles. Love the interactive display of the hybrid that More

by SylviaT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Shock
Apr 08, 2015 -

Mel Hambelton Ford responded

SylviaT, thank you again for such a beaming review of Mel Hambelton Ford! Stan would be so happy that he was able to make your purchase such a great one. Enjoy your Fusion and have a great day! Call or come see us if you need anything in the future.

March 25, 2015

Simply one of the best experiences I have ever had. I have bought a few cars in my time. I have always looked at the process with a particular sort of dread akin to going to the dentist for a root ca More

by WSVin78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
Apr 08, 2015 -

Mel Hambelton Ford responded

WSVin78, we are very pleased to hear that your experience with us was different and will keep bringing you back. Our number 1 goal is to provide the best customer service experience possible. We may not have the best prices, but we will make you feel like family! We also want to thank you for writing a positive review for us. Enjoy your Escape and come see us if you have questions or concerns, we're always here to help!

March 22, 2015

Awesome experience when buying my new Ford Truck!!! From the first time I contacted them and told them what I wanted, they did not rest until I was driving away with exactly what I was after. More

by Christopher.roddey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Shock, Brian Sladek
Mar 24, 2015 -

Mel Hambelton Ford responded

Christopher.roddey, your positive review is greatly appreciated! We're happy that we could provide you with the service you deserved. If there's anything you need, please don't hesitate to come in or give us a call! Have a great day.

March 17, 2015

Great friendly no pressure car dealership Comment: Awesome dealership. Excellent customer service. A++ service. Great people to work with. This is a dealership you can trust. They go the extr More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sladek, Robert Kinney
Mar 17, 2015 -

Mel Hambelton Ford responded

Joe, thank you for the 5 star review! We're glad that we were able to provide you with the best service your deserve. Yours and the many other positive reviews help us know that we're doing what needs to be done. If there's anything you need in the future, please don't hesitate to come in or give us a call! Thanks again Joe.

March 17, 2015

Great Employees One of Mel Hambelton Ford best customer. I have a car addiction so I buy a lot of cars. I always buy from MH because of the employees are always fr More

by LoveCars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Whisler
Mar 24, 2015 -

Mel Hambelton Ford responded

We're excited to hear that you always have great experiences! Thank you for the positive review as well. Please come back and see us if there's anything else we can do for you. Have a great day!

March 16, 2015

Amazed and impressed Working with Stan and Mark in finance was the best choice I made! I've never bought a new car and the the hurdles they jumped for me and the amazing c More

by Pearl Veit
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2015 -

Mel Hambelton Ford responded

TBRays3Girl, Stan will be very excited to know that he's been able to be such a great help to you. He stands by our number one goal which is customer satisfaction. Also, thank you for the great review! Enjoy your new vehicle and have a great day!

March 09, 2015

A different kind of car buying experience I must say, I've done more than a handful of car deals over the years and was so incredibly impressed with the experience at Mel Hambelton. The whole More

by lagunabluem3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2015 -

Mel Hambelton Ford responded

lagunabluem3, we're so happy that Stan was able to make your experience actually enjoyable! We appreciate the positive review and hope that we can send you some money when you refer a friend to us :) Also, if there's anything that you need now or in the future, please give Stan a call or come in and see us. Anyone here will be more than happy to help. Thanks again and have a great day!

March 08, 2015

very good problem vehicle and service took care of it. it was timely for what had to be done and it was done to or above my expectations. More

by doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Wolff
Mar 17, 2015 -

Mel Hambelton Ford responded

doug, Thank you for the positive review. We're glad your experience was a 5 star one. If there's anything else you need in the future please give us a call or come on in.

March 06, 2015

Sport Trac Service I took my truck in knowing it had a few issues. But with 150k miles, I have hardly had to do much yet. Turns out, the issues were minimal. Even though More

by atack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in service
Mar 17, 2015 -

Mel Hambelton Ford responded

atack, we appreciate such an honest review. Our number one goal in both service and sales is customer satisfaction and we're happy that your overall experience was positive. We hope your truck lasts you longer, but when the times comes for a new one, we'll be looking for you! Have a great day and thanks again.

March 05, 2015

More for my trade in Had a great time working with Stan. He was friendly and helpful and willing to go that extra mile for me. I was very disappointed when I asked for the More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reeve Zimmerman
Mar 17, 2015 -

Mel Hambelton Ford responded

Brian, we appreciate the overall positive review you gave us, but apologize that we couldn't do more for your trade in. If you'd like to speak to our customer relations director, Cris Schul, she'd be more than happy to listen and hopefully help make your concerns less of a problem in the future. Thanks again.

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