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Mel Hambelton Ford

Wichita, KS

4.8
2,184 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,184 reviews

May 06, 2015

Service Department Everyone was extremely helpful in the sales and finance area. Hit the 5000 mileage mark and came in for my first service visit. Dan was outstanding. More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kinney
May 13, 2015 -

Mel Hambelton Ford responded

Terri, thank you for taking the time to send us a positive review. We're glad that you had a great experience in both sales and service! Please contact us if there's anything else we can do for you. Have a great day!

May 05, 2015

Service on 2008 Ford Fusion Excellent service as usual. Car was in and out in 1 day for replacement of thermastat. Use of loaner car for the day was very beneficial. Thanks! More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J in the Quick Lane service department
May 05, 2015 -

Mel Hambelton Ford responded

Charlie, we're happy that we were able to meet your expectations. We'd also like to thank you for taking the time to leave us a positive review. If you need anything else, please don't hesitate to call!

May 04, 2015

Easy to make a deal This was our first purchase from Mel Hambelton. The staff were nice and attentive, no pressure of any kind. We found a truck we were interested in a More

by DeAnna.Hutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sladek, Austin Haase
May 05, 2015 -

Mel Hambelton Ford responded

DeAnna.Hutton, thank you very much submitting a positive review of Mel Hambelton Ford. We're always happy to hear that we did an excellent job and that we put you first. Please call or stop in if you need anything in the future! Have a good day.

May 04, 2015

Excellent experience. This is my third purchase with Mir Rahman as usual he treated me with respect and was very knowledgeable about the vehicle and made me feel at ease. O More

by garyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
May 05, 2015 -

Mel Hambelton Ford responded

garyb, we're glad Mir has treated you well with each experience. We also appreciate the positive review. If there's anything else we or Mir can do, please come in or give us a call. Thanks again and have a good day.

May 02, 2015

service department Mike Mitchel and his guys did a great job installing a 5th wheel hitch in my f-350 and got it done way ahead of the time they said it would be done.. More

by Devin Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mitchel
May 05, 2015 -

Mel Hambelton Ford responded

Devin Ryan, we appreciate the positive review and we're glad that you were taken care of in a timely manner! Thank you again and have a good day.

April 29, 2015

Excellent Experience I went to Mel Hambelton to look at a car that I had seen online, I did not have an appointment so the car wasn't on the lot. Our salesman was Mir Rah More

by joy.schmidt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
Apr 29, 2015 -

Mel Hambelton Ford responded

joy.schmidt3, that is the kind of experience we try and provide to all of our customers. We're happy to hear that Mir gave you such an experience and that you were able to share it with us. Thank you so much for the positive review. We hope you enjoy the car and feel free to contact us any time for any reason. Have a great day!

April 29, 2015

smoothest car deal ever! The staff at Mel Hambelton were attentive, personable, and very professional. This was the smoothest car transaction I've ever.done, hands down. MH F More

by oggies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Austin Haase
Apr 29, 2015 -

Mel Hambelton Ford responded

oggies, thank you for your honest and positive review. We're happy to hear that you had an experience that you found enjoyable. Feel free to contact us anytime and we'll be happy to help. Thank you again and have a great day.

April 28, 2015

upgrade I should have waited. Even though my 2013 Fiesta had been repaired a year ago by Auto Craft, due to an accident that did over $6000 in damage to my ca More

by kytti kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shock, Robert Kinney, Austin Haase
Apr 29, 2015 -

Mel Hambelton Ford responded

kytti kat, we understand your frustration and would like to thank you for your honesty. Not many people would update their review as you did. We truly appreciate it and hope that your upgrade will last you for a very long time. Please don't hesitate to contact us if we can do anything for you. We'll always do our best to make you happy!

April 27, 2015

EXCELLENT SERVICE The salesman did a great job in helping us get the best deal. I found him personable and informative. His effectiveness in showing our options helped. More

by Dr Wolff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2015 -

Mel Hambelton Ford responded

Dr Wolff, we're please to know that Joel did a good job in helping you find the vehicle that fit your needs. We also want to thank you for taking the time to write a positive review. Don't hesitate to contact Joel or Mel Hambelton Ford if you need anything! Have a good day and thank you again.

April 24, 2015

Excellent Service Dep't Our experience with this service department has been good over the years. Those service reps I've dealt with have been knowledgeable, courteous and e More

by andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 29, 2015 -

Mel Hambelton Ford responded

andy, thank you for the positive review. Have a great day and contact us if you need anything else!

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