Mel Hambelton Ford

Outstanding effort Mir was extremely helpful in putting us into the car we wanted and made the purchase very simple. We were put into a position where we had to either k Mir was extremely helpful in putting us into the car we wanted and made the purchase very simple. We were put into a position where we had to either keep taking chances with our 2012 Focus and it's problematic transmission or lose our shirts trading in our car. Both possibilities were avoided and we were put into a new Escape. More

Turned around what could have been a bad situation When I decided it was time to trade in my 2009 Chevy Traverse for a smaller vehicle, I visited several dealerships. At Mel Hambelton Ford, I met Stan When I decided it was time to trade in my 2009 Chevy Traverse for a smaller vehicle, I visited several dealerships. At Mel Hambelton Ford, I met Stan Bogdan who worked very hard to find me a car that met all of my needs for a price that I could afford. Unfortunately, we realized that this car did not actually exist on their lot. Stan did not try to talk me into a car on their sales floor nor did he try to pressure me into changing any of my requirements. He went out of his way to answer my questions on various features of the cars and was always quick to answer text messages and phone calls as I made my decision on which car I wanted (even though he knew I was considering other brands of vehicles!) After learning exactly what I was looking for, he actually just went out and found a car that would be perfect for me! He set up delivery of a new 2016 ford fusion SE hybrid from a dealer in Oklahoma. While I was waiting for this car to arrive (only a couple of days later) he made sure I was able to use one of their current 2016 fusions as a loaner so that I could learn the features of my soon-to-be new car. During this entire time, Stan continued to quickly answer my text messages as I came up with questions about the vehicle. Unfortunately, when the driver arrived to the Oklahoma lot to pick up my car, it seems the other dealership had made a mistake and sold the car to someone else. Stan, once again, went above and beyond and found an EVEN BETTER replacement vehicle, a titanium! It arrived the same day as the SE that I was expecting, but with even more features. I LOVE MY NEW CAR and could not be happier with how the dealership handled the situation! I should probably also say that prior to this car purchase I had recently moved from Wichita, KS to Kansas City, MO. I honestly did not think I would purchase a car from a Wichita dealer, but had been back in Wichita that week visiting family. After working with Stan and his team, I will probably come back to Mel Hambelton Ford in Wichita for my future car purchases (and my maintenance/service when it is reasonable) in spite of the drive from Kansas City. They definitely go above and beyond to meet your needs. They were even able to help me understand what was required for titling the car in my new state! I can not say enough good things about this dealership and Stan in particular. If you are looking for a new car and are considering a Ford you should give him a call. I've purchased several cars in the past and this was, BY FAR, the most pleasant car buying experience (even in spite of the hang ups with the Oklahoma dealership). More

Easy and fun We actually went in to have our '14Focus serviced but looked at the new Mustangs and talked with Robert Kinney and he made the deal happen. We love ou We actually went in to have our '14Focus serviced but looked at the new Mustangs and talked with Robert Kinney and he made the deal happen. We love our mustang !!! This is the 2nd sale he has helped us with, and we think he is great. More

This dealership was prepared I had scheduled 4 dealership appointments on one day and only in the afternoon. I went to Mel Hambleton Ford last because it was open the latest. By I had scheduled 4 dealership appointments on one day and only in the afternoon. I went to Mel Hambleton Ford last because it was open the latest. By this time I was very wary about what I was walking into. My husband doesn't like the big dealerships but the small ones we had used before didn't have what we were looking for. When I walked in My name was posted on a board with my appointment; it made me feel important. Throughout the whole process we had very little wait time. We liked the overall approach from the receptionist to the delivery person. More

Mel Hambelton Sales/Service Completely changed my attitude about card dealers in Wichita.Absolutely the best service I have ever had-anywhere. I've never had to have major servic Completely changed my attitude about card dealers in Wichita.Absolutely the best service I have ever had-anywhere. I've never had to have major service because my F150 is bulletproof. But the scheduled maintenance I have had has been done competently, professionallyand without the "you need an interior air-freshener or your warrantee will be voided" crap get everywhere else. I'll give Hambelton a chance for my business for now on.mm More

Very pleasing and productive. The whole crew we dealt with were respectful and courteous. No one was pushing me into a deal. From the salesman (Leonard) to the financial assista The whole crew we dealt with were respectful and courteous. No one was pushing me into a deal. From the salesman (Leonard) to the financial assistant they were cooperative and explanatory. I had put off buying a car because afraid of getting some aggressive salesman. My friend, Winkie Rollings, went the next week and bought a 2006 Explorer. More

Best dealership in town We just recently purchased our second vehicle from Mel Hambelton Ford Dealership, we will never go anywhere else. We were very happy with our first ex We just recently purchased our second vehicle from Mel Hambelton Ford Dealership, we will never go anywhere else. We were very happy with our first experience, and the second one reassured us that they have our business hands down. Travis Whisler was very knowledgeable, effecient, and very willing to do everything he could to make us happy. We are beyond pleased and thankful for the wonderful Mel Hambelton Ford car buying experience! Thanks again, Travis Whisler, Shannon Burton, and Austin Hasse More

Wonderful experience I'd been putting off buying a new vehicle for a while now because, up until recently, my '98 Ford Focus had been running fine. Sure it had some rusty I'd been putting off buying a new vehicle for a while now because, up until recently, my '98 Ford Focus had been running fine. Sure it had some rusty spots and the ceiling fabric was being held up by staples and thumb tacks, but I was determined to drive it until the wheels fell off! But the fuel pump was going out, and sales tax was about to go up, so I decided to make my first "big girl" purchase since entering the working world in my profession 3 years ago. I had been researching cars for over a year and wanted something with an excellent safety rating and great gas mileage, but I also wanted something well-equipped since my old car didn't even have cruise control. My parents had always done the car-buying, so doing it on my own was scary! But my salesperson Guad Gonzalez was very down-to-earth and excellent at explaining the process, so the experience wasn't actually all that stressful. I couldn't have asked for a friendlier nicer salesperson. He was very helpful and I am soooooo happy with my new Ford Focus! Its not weird that I named it Rosie and blow it a kiss every time I go in the house, is it?........Naaaaaaaah! ^_^ Oh, and they sent me chocolate chip cookies in the mail. Free cookies are always awesome! More

Very professiona This was a very good experience. There was no hidden last minute costs or non sense. Staff was very knowledgable, helpful and went out of their way fo This was a very good experience. There was no hidden last minute costs or non sense. Staff was very knowledgable, helpful and went out of their way for our family. Very nice! More

Great Experience! Our salesman helped us find the SUV we wanted. He was honest and friendly! We will recommend him to our friends and family! Our finance manager was Our salesman helped us find the SUV we wanted. He was honest and friendly! We will recommend him to our friends and family! Our finance manager was great too! Thanks for the good experience! More