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Mel Hambelton Ford

Wichita, KS

4.8
2,184 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,184 reviews

June 09, 2015

Phenomenal experience with Obi! I had a great experience buying my very first car! Obi went out of his way to make the experience comfortable and exciting! I felt cared for and knew More

by Ajaeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2015 -

Mel Hambelton Ford responded

Ajaeger, we're so glad that your first car buying experience was enjoyable and didn't leave you scarred for life! Obi is a big part of our family and he represents a lot of how we like to serve our customers. He'll be more than happy to help if you need anything else in the future. Thanks again and enjoy your new car!

May 29, 2015

A new standard in customer service! This is the third vehicle we have purchased (two used and one new) and the third awesome experience. Would recommend Mel Hambelton Ford to anyone! More

by tkseller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2015 -

Mel Hambelton Ford responded

tkseller, thank you for the positive review! We're glade to hear that all three of you're experiences have been great. Please give us a call our stop by if you ever need anything in the future!

May 23, 2015

Excellent as Usual This is the third car we've bought from Mel Hambelton. The staff and sales person (Ryan Trilli) were great every time. I've recommended many people lo More

by Boomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2015 -

Mel Hambelton Ford responded

Boomer, we appreciate your continued loyalty! Also, thank you so much for the positive review, it really helps us out. You know if you ever need anything Ryan will be there to help, just give him a shout. Have a good day and enjoy your third car!

May 23, 2015

Positive and satisfying Very pleasantly surprised and please dby the whole experience; especially with my salesman, Mir Rahman. Highly recommend Mel Hambleton Ford and will d More

by Jerry65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir Rahman
May 28, 2015 -

Mel Hambelton Ford responded

Jerry65, thank you for taking time out of your day to give us a positive review. It means a lot and lets us know that we're doing our duty for the customer. Please let us know if there's anything else we can do for you. Have a great day.

May 22, 2015

Great! Bob Kisner was great! He showed me a lot of cars till we found the perfect one. He and the Mel Hambelton team went above and beyond to make my first c More

by hfurnish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Finance Team
May 28, 2015 -

Mel Hambelton Ford responded

hfurnish, we're glad your first buying experience was from us and that we could make it an excellent one. We also want to thank you for taking the time to leave us a review. We're always here to help and if there's anything you need please don't hesitate to give us a call or stop by. Have a good day!

May 16, 2015

Buy with Confidence Just want you all to know how happy I am with my new 2015 Ford Edge, which I just purchased 2 days ago. I tell you the service was beyond Great. The s More

by ChinaDoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herzberg, Mir Rahman
May 28, 2015 -

Mel Hambelton Ford responded

ChinaDoll, thank you so much for taking the time to write us a review. We really appreciate it and it means a lot. I know Mir and Anthony appreciate it as well! We all hope your enjoy your new vehicle. If there's anything we can ever do for you, you know you can stop by or give us a call! Have a great day.

May 15, 2015

Very Pleasant Buying Experience! Went in looking for a good used car. With all 100 or so cars they have Stan took the time to show me the cars that fitted what I wanted! No selling u More

by FAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Bogdan
May 28, 2015 -

Mel Hambelton Ford responded

FAB, we're glad Stan was able to surpass your expectations and find you a car that truly fit your needs. We also want to thank you for your kind words and taking the time to write us a review. If you ever need anything Stan or anyone at the dealership will be glad to answer any questions. Have a great day!

May 08, 2015

Very thorough with the entire purchasing process. The employees are very attentive and always there to help with any situation that might arise. I have referred many other people to Ford and will cont More

by Bartonhe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tyler McMahan in Service is very helpful and always available for questions.
May 13, 2015 -

Mel Hambelton Ford responded

Bartonhe, we appreciate the positive review and are glad we have made your experiences great. We also appreciate the many referrals! Please contact us or stop by if we can do anything more for you. Have a great day!

May 08, 2015

Ford not on Goverment welfare. This is my 2nd car I have got from you in the past three years. Need I say more. We got our first from Jon and I asked for him this time because of hi More

by Bill T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Kinney
May 13, 2015 -

Mel Hambelton Ford responded

Bill T, we're very happy that Jon made such a good impression that you decided to come see him again! We also really appreciate the time you took to write us a review. Please let us know if there's anything else we can do for you now or in the future. Have a good day!

May 07, 2015

tires and Maintenance Had them do an oil change on 1 vehicle and new tires on another. Service was awesome as usual. I wouldnt take my vehicles anywhere else More

by rsuppes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 13, 2015 -

Mel Hambelton Ford responded

rsuppes, thank you for the positive review of our service department. We're glad that we can keep you coming back! Have a great day and we look forward to seeing you again during your next scheduled service.

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