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Mel Hambelton Ford

Wichita, KS

4.8
2,209 Reviews
Mel Hambelton Ford is a family-owned vehicle dealership in Wichita, KS. We strive to provide our customers with the highest level of service through unquestioned integrity, community building, and a persistent belief that our employees should always come first. Our Sales Department boasts an average tenure of over 6 years which provides a consistently excellent customer experience. Our Service Department is one of the most advanced in the nation serving all makes and models of vehicles and more. And our Quick Lane is the largest in the country – a case study in customer and employee satisfaction for Ford dealerships across the nation.
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11771 West Kellogg Street

Wichita, KS

67209

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Showing 2,209 reviews

July 06, 2016

They ruined my head light unit replacing the bulb. I took my Ford Focus in to have a head light bulb replaced. They ruined the the head light unit while replacing the bulb and charged me 70.00 to do it More

by Rippedoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea who worked on my car there.
Jul 12, 2016 -

Mel Hambelton Ford responded

Thank you for making us aware of the problem you had. We'd definitely like to get more information on what happened so we can help fix it. Please contact Cris Schul, our customer relations director, at 316-425-1516 and she will will help you get everything straightened out. We look forward to hearing from you soon. Thanks again.

July 03, 2016

Great Job! I'm the type of guy who finds what I want online and then goes to the dealer with exactly what I want in mind. With that being said, I called Brian up More

by New Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sladek, Austin Haase
Jul 05, 2016 -

Mel Hambelton Ford responded

Wow that is great to hear! I am happy that we could get you taken care of and we very much appreciate your business. Enjoy your truck!

July 02, 2016

Great service family friendly We have bought 2 vehicles from here in the last 2 months and had great experiences both times. Stan the sales man went above and beyond both times to More

by Michael & Gypsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Mel Hambelton Ford responded

Michael & Gypsy, thank you for the great review! Stan and all of us here can't wait to see you in the future. Let us know if you need any assistance.

June 23, 2016

Easy and Pain Free I was in desperate need of a new reliable vehicle and Mel Hambelton helped me get EXACTLY what I wanted and needed! I had a great experience purchasin More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Burton, Darius Parish
Jul 05, 2016 -

Mel Hambelton Ford responded

Alyssa, we are so happy to hear that you had a great car buying experience! Visit us any time in the future if you need assistance.

June 08, 2016

In and out! Went to Mel Hambelton Ford to look at a used car they had listed on their website. Unfortunately when I got there it had already sold! I met Stan and More

by Ajybarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2016 -

Mel Hambelton Ford responded

Ajybarra, thank you for the kind words! We are very happy to hear that Stan found the perfect vehicle for you and your family.

June 06, 2016

Inept mechanic I had a very bad experience with the service shop at Mel Hambelton Ford, in Wichita KS. I told them I wanted something fixed, in addition to the othe More

by I hate MHF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Nightingale
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Grey
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2016

Best group of people We were stuck in a hard spot since my wife had been diagnosed with aggressive breast cancer in April and had to quit doing what she loves being a pres More

by Yates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tariq Aness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Mason, Casey Bramlett
Jul 05, 2016 -

Mel Hambelton Ford responded

Yates, I am so happy to hear that we were able to take care of your needs. We wish you the best and hope that your wife and family can get through this hard time. Please let us know if we can help in the future.

May 30, 2016

Comfortable, easy experience They listened to what I wanted and gave me the best truck for my budget. As a first time buyer they made me feel comfortable and relaxed. More

by B_ro33
Recommend Dealer
Yes
Employees Worked With
Phil Nightingale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2016

Stan is the Man!!!! I was recently rearended in a car accident which totaled my car. With the stress of dealing with insurance, doctor visits and no transportation, Stan More

by ECUTeach4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2016 -

Mel Hambelton Ford responded

Thank you for the great review! We are happy to hear that you weren't seriously injured in the accident. Please visit us in the future if you need anything!

May 20, 2016

Stan - Set a new standard. I was exhausted with the games/tactics another dealerships use. I came in hostile, and tired after 3 days of missing work and getting no where. Stan l More

by Dixie J Zellner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Bogdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Oakes
Jun 21, 2016 -

Mel Hambelton Ford responded

Dixie, so happy to hear that Stan took great care of you, he's a great guy! If you need any assistance with your vehicle in the future, please let us know.

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