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Medina Auto Mall

Medina, OH

4.1
205 Reviews

3205 Medina Road

Medina, OH

44256

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Showing 205 reviews

March 25, 2022

I worked with Renee. Honestly I believe she can sell cars in her sleep. For her it's not about the sale but customer service. This is our 2nd vehicle with her. She kno More

by vahnumber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUSTIN SOUEIDI
March 22, 2022

great to deal with could use a bigger lot very good selection second vehicle leased from them More

by bigrickrog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RENEE SERINO
March 10, 2022

I can’t say enough great words for Gio Izzi and this dealership. We bought a 2014 Jeep Wrangler golden dragon through Gio Izzi. He by far is the best salesperson ever. His patience with helping my grand More

by lauralombardo56
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GIOVANNI "Gio" IZZO, JEFF SOUKUP
Mar 08, 2022 -

Medina Auto Mall responded

lauralombardo56, thank you for the 5 star rating!

Mar 10, 2022 -

lauralombardo56 responded

Unfortunately this last comment I have to write will be quite disappointing. After 2 months of purchase and notifying the dealership of an oil leak, I cannot recommend this dealership. The first time I noticed it , I took the car back and they said it was fixed. I did ask about oil leaks prior to purchase and was told the car did not have one and the service dept. would have seen and fixed it. I returned it a second time and was told it was fixed. There is too much dishonesty within the service department which filters all the way through sales. I have a certified mechanic that has identified $2000 worth of issues that were there before I bought. A major oil leak and an exhaust system that had missing and rigged parts. So buyer beware of this dealership in used cars and take your service needs elsewhere

March 07, 2022

Detail folks left a mess in car other services were professional this is my second car I’ve bought More

by oakeybowyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RENEE SERINO
Mar 08, 2022 -

Medina Auto Mall responded

oakeybowyer, I'm sorry we did not achieve a 5 star review. Thank you for bringing this issue to our attention. Please reach out to Peter Saa (330)723-3291 for an oppurtunity to assist.

March 05, 2022

Justin helped me get into a new car the same day, thanks to Renee leading me to him. They were both great! Justin is an salesman with top notch customer service, but an even better guy. Highly recommend! More

by dylankidd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALAN SOUEIDI
Mar 08, 2022 -

Medina Auto Mall responded

dylankidd, thank you for the review!

February 26, 2022

Best banking options, best customer service, best knowledge and advice, best prices in Ohio. Only room for improvement was the accounting team made me wait an hour before seeing me even though it was More

by wjoe777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GIOVANNI "Gio" IZZO
Mar 08, 2022 -

Medina Auto Mall responded

wjoe77, thank you for the review!

February 26, 2022

Gio is a very great car salesman! ! I would definitely go back and I definitely recommend the dealership! More

by Amber22390
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GIOVANNI "Gio" IZZO
Mar 08, 2022 -

Medina Auto Mall responded

Amber22390, thank you for the 5 star rating!

February 24, 2022

Renee was awesome she help get me in my car want to thank her so much More

by babygirl4206913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022 -

Medina Auto Mall responded

babygirl4206913, thank you for the 5 star rating!

February 22, 2022

I had a great experience at Medina Auto Mall. We purchased a "new to us" Cadillac XT5. Steve Caruso took great care of us. We will be back! If you need a car go see Steve! Just ask for the co More

by JK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE CARUSO
Mar 08, 2022 -

Medina Auto Mall responded

JK, thank you for the 5 star rating!

February 21, 2022

Renee was great to work with and the vehicle was in great condition. Thank you Medina Auto Mall More

by Jpm3234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022 -

Medina Auto Mall responded

Jpm3234, thank you for the 5 star rating!

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