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Medina Auto Mall
Medina, OH
206 Reviews
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Showing 206 reviews
February 19, 2018
Taken advantage of In my opinion I was not given all the information to help me make the best decision that was best for. In my opinion I feel that because I am a WOMAN In my opinion I was not given all the information to help me make the best decision that was best for. In my opinion I feel that because I am a WOMAN this dealership took advantage of me, I would not recommend using this dealership. From the sales person who helped me, to the finance manager that talked to me in a very disrespectful way to the general manager who was not interested in customer service this organization is unprofessional and I would not recommend them to anyone More
by minimatt27
Employees Worked With
Dusty who stated he was the General Manager of the dealership, Sam Schad
January 25, 2018
Great! My experience at Medina Auto Mall was excellent. Sam Schad was very willing and able to answer questions. If there was something he was unsure of, he My experience at Medina Auto Mall was excellent. Sam Schad was very willing and able to answer questions. If there was something he was unsure of, he was quick to connect with someone who could give a concrete answer. Once the deal was made, everyone was mindful of my time and were thorough yet efficient. Sam was very kind and personable. He made sure I didn't have further questions and if I were to have further questions, he let me know the quickest way to get in touch with him. Overall, I am thankful for and pleased with the experience I had. More
by Jacquelyn Canonico
Employees Worked With
Sam Schad
January 04, 2018
Low pressure, great experience! I saw a listing online for a 2012 Dodge Caliber. I drove to the dealership and met Sam. He was super nice. He let me drive the car to my wife's work a I saw a listing online for a 2012 Dodge Caliber. I drove to the dealership and met Sam. He was super nice. He let me drive the car to my wife's work and let me take my time. He gave me a great deal with no pressure. The transaction was smooth and easy. I highly recommend medina auto mall and Sam. More
by BNMcIntire
Employees Worked With
Sam Schad
December 27, 2017
Excellent Service. Traded in my Fiat for a Nissan. Very smooth transaction and Sam Schad was great to work with. He worked with me on price and it was an overall painl Traded in my Fiat for a Nissan. Very smooth transaction and Sam Schad was great to work with. He worked with me on price and it was an overall painless transaction. I will definitely be purchasing my next vehicle from Medina Auto Mall. More
by Marie
Employees Worked With
Sam Schad
December 06, 2017
Sam Schad and my Buick Encore Sam was a delight to work with. He listened to what I needed and wanted in a vehicle and pointed me in the right direction. I love my Buick Encore! By Sam was a delight to work with. He listened to what I needed and wanted in a vehicle and pointed me in the right direction. I love my Buick Encore! By far the best vehicle I have owned! More
by crystal01
Employees Worked With
Sam Schad
November 11, 2017
Super easy! Sam worked with us to trade my old Versa so I wasn't upside down on it and get us a reasonable monthly payment on a new Jeep. With a test drive and al Sam worked with us to trade my old Versa so I wasn't upside down on it and get us a reasonable monthly payment on a new Jeep. With a test drive and all the hustle of buying a new car we were in and out in about 2 hours. More
by cassimo
Employees Worked With
Sam
November 10, 2017
They made it happen!!! Recent college grad, I have pretty spotty credit, and an even spottier car for trade. I called about a car I saw on the website. Worked with Sam to ma Recent college grad, I have pretty spotty credit, and an even spottier car for trade. I called about a car I saw on the website. Worked with Sam to make everything happen. He answered all my questions, and I had many because this was my first time buying a vehicle from a dealership. They were able to get me into the car I wanted, with a super reasonable monthly payment. Everyone seemed to match my level of excitement. Even helped me set up my phone to connect to the hands free stuff! More
by Tori S
Employees Worked With
Sam S
October 30, 2017
Awesome experience! Sam and Doug were awesome! I recently purchased a Jeep CHEROKEE and my experience couldnt have been any better. My salesperson, Sam, was so friendly a Sam and Doug were awesome! I recently purchased a Jeep CHEROKEE and my experience couldnt have been any better. My salesperson, Sam, was so friendly and knowledgeable. He made me feel very comfortable which is important. He made it so simple for me and also worked out a great deal. I highly recommend to contact Sam Schab at Medina Automall for your next vehicle purchase! He is the best! :-) More
by Pprice
Employees Worked With
Sam Schab, Doug Masterson
October 29, 2017
Go Somewhere else. Our JEEP Patriot was towed to Medina Auto Mall per the request of Nationwide's Insurance adjuster on October 31,2016 for its inability to hold oil. Our JEEP Patriot was towed to Medina Auto Mall per the request of Nationwide's Insurance adjuster on October 31,2016 for its inability to hold oil. I received no phone call from the insurance adjuster nor Medina Auto Malls Service as to why our JEEP was losing its oil, so I called Medina Auto Mall's Service and was told by Chad in service that no one had spoken with an adjuster pertaining to the JEEP. I called Chad in Medina Auto Malls Service to learn that Damian had met with Chad and he had him to start the JEEP up and after the JEEP sounded very loud Damian quickly motioned for him to turn it off. I was very shocked to learn that our vehicle's engine sounded loud, for it did not sound loud before and because it would not hold oil it was towed to prevent any engine damage from occurring. After receiving offers from Medina Auto to buy our vehicle from us and put us into a newer vehicle that the payments would be less money monthly than what we paid for the JEEP. We received no phone call to let us know why our vehicle was leaking oil and why it now sounded very loud. So after hearing from the adjuster by email that he was not going to approve our claim because there was no damage to the oil pan per the adjuster. I then called and talked to Chad in service and asked him where was the oil coming from, he said that no one told him that it was not able to hold engine oil. So I asked him to pour some oil in it and call me and let me know where the oil was coming from. I received no call from Chad we only received an automated phone call asking us how our auto repair completed was working, and if we would refer anyone that we knew to their Service area. I immediately hung up and called and spoke with Chad in Service and he then told me that our vehicle had been repossessed a couple of weeks ago. I then immediately called Capital One, the financing bank for the JEEP, who told me that Medina Auto Mall had sent them a letter that if they did not come and get their vehicle they would apply for a lien with the courts and then after they, Medina Auto, got the lien, then they would sell it. So Capital One picked up and sold our vehicle that sustained engine damage at Medina Auto Mall for they supposedly had not been told that the JEEPS engine was not holding oil. More
by Jan D. Fowler
Employees Worked With
Chad in Service.., Chuck Steward
October 27, 2017
Professional Sales Person Called & told them what I wanted. Found it the same day with no pressure sales. The salesman was great in helping me with all my needs. Most pl Called & told them what I wanted. Found it the same day with no pressure sales. The salesman was great in helping me with all my needs. Most places only try to sale you what they have in stock. Sam had no problem finding the vehicle & handling this whole transaction by phone being that I was an hour away & couldn't come in for a week. I will tell all my friends to shop here & to ask for Sam Schad. More
by Lauralie
Employees Worked With
Chuck Steward
