Medina Auto Mall

Ms Serino very professional & friendly, I am disabled & She was most helpful. Dealership had what I wanted & Ms. Serino explained everything - She made the day special- I will recommend Ms. Serino to all She was most helpful. Dealership had what I wanted & Ms. Serino explained everything - She made the day special- I will recommend Ms. Serino to all my Friends . I was most impressed by her knowledge & she was able to explain complicated things in simple easy to understand way. Ms Serino treated me with respect & dignity. God bless her for all her assistance. More

Renee is a very professional, honest, a NO xx sales woman. I highly recommend her. She will give it to you straight! woman. I highly recommend her. She will give it to you straight! More

Renee is Awesome! Very honest, kind sales person she will actually listen to you and try to help you figure out a plan to get you into a car you like. She doesn’t try to push you into something you don’t wan actually listen to you and try to help you figure out a plan to get you into a car you like. She doesn’t try to push you into something you don’t want. More

Excellent customer service and salesperson who takes the time to listen and get all the information to make the decision. Highly recommend Renee!! time to listen and get all the information to make the decision. Highly recommend Renee!! More

My experience was great she was kind and told me everything I needed to know I would diffently recommend Renee sernio to my family and friends everything I needed to know I would diffently recommend Renee sernio to my family and friends More

Renee has always been helpful and knowledgeable. Answered every question and was able to make suggestions. She will also tell you honestly is something isn't going to work out. Answered every question and was able to make suggestions. She will also tell you honestly is something isn't going to work out. More

Giovanni did an awesome job of answering all of my questions and finding the vehicles I needed. Yes, I said vehicles. I ended up buying two!! Great experience!! questions and finding the vehicles I needed. Yes, I said vehicles. I ended up buying two!! Great experience!! More

Heard inappropriate conversations. Salesman conveyed the attitude that he didn't care if he sold a vehicle or not. attitude that he didn't care if he sold a vehicle or not. More

The WORST dealership. Ever. The guys are jerks, they somehow messed up and didn’t pay the car off after traded in. They don’t answer the phone. And when they do they are useless. I wouldn’t go there if somehow messed up and didn’t pay the car off after traded in. They don’t answer the phone. And when they do they are useless. I wouldn’t go there if they were giving cars out for free because this place is truly a disgrace More

Lied to me about a lot of things . Salesman told me after asking Sales Mgr if l would get oil & filter change in the “service” they do when go over used car before selling it. Told me they would fix “air b asking Sales Mgr if l would get oil & filter change in the “service” they do when go over used car before selling it. Told me they would fix “air bags “ lite on . They sent the car to Firestone for this “service”. Made me wait 5 days needed a “harness” for airbag. They told me it was repaired and oils & filter changed. Come to find out from Firestone they told Medina it was a wiring problem & they could not fix it… need to go thru manufacturer / wiring problem! Then l asked if oil change done - Firestone told me no- Medina Auto DID NOT ASK FOR ONE - but Medina told me these things were done!!!! They did not even clean this USED car inside or out…. Trash in panels& under seats. I’m AFRAID that they did not take the screw l noticed in the tire prior to buying. Probably turned the tire or moved it around. When l picked up the car it was scratched on the back hood!!!! Instead of deal with these liars l bought touch up paint at another honest dealer! Then they gave me a huge price at first and came down $100 when l told them they were crazy - to keep the car! They will sell their Mothers here and we’re caught in MANY lies- never use Medina Auto Mall!!!! You have been warned! More