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Medina Auto Mall

Medina, OH

3.9
206 Reviews

3205 Medina Road

Medina, OH

44256

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Showing 206 reviews

December 16, 2021

Alan was the best person ever! So helpful and kind. Would recommend him to anyone. More

by Minnymemma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALAN SOUEIDI
December 16, 2021

It's a very pleasant interaction to buy on a vehicle with someone knowledgeable and understanding and willing to try to get the deal through More

by Fuquainc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALAN SOUEIDI, TRAVIS STYERS, JUSTIN SOUEIDI, RENEE SERINO
Dec 16, 2021 -

Medina Auto Mall responded

Thanks for taking the time to share your 5-star experience with us! We look forward to serving you in the future! Sam Schad-Used Car Sales Manager

Dec 16, 2021 -

Fuquainc responded

Thanks to all the people that helped me in purchasing my vehicle it was a great experience

December 16, 2021

Alan Soueidi is the best sales person around! Great kid and good looking too! You’re the best Alan!!! More

by George.fakhouri1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALAN SOUEIDI
Dec 16, 2021 -

George.fakhouri1 responded

Yeah

December 16, 2021

Everyone at this dealership was very nice and friendly and helped me out a lot! More

by rh123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALAN SOUEIDI
Dec 16, 2021 -

Medina Auto Mall responded

Thanks for the 5-star review! We greatly appreciate it! Sam Schad-Used Car Sales Manager

December 16, 2021

I have always had a beyond pleasant experience when I visit Medina Auto Mall. Whether it’s to purchase or lease a vehicle, or perform my routine maintenance. Their customer service and knowledge is secon More

by Jk3zooz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALAN SOUEIDI, JUSTIN SOUEIDI
Dec 16, 2021 -

Medina Auto Mall responded

Thank you very much for taking the time to share your positive experience! We greatly appreciate it! Sam Schad-Used Car Sales Manager

December 16, 2021

Great dealers to work with! I especially loved their hospitality and how genuine they were. More

by phaddad14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALAN SOUEIDI
Dec 16, 2021 -

Medina Auto Mall responded

We appreciate you taking the time to share your excellent experience here with us! Sam Schad-Used Car Sales Manager

December 16, 2021

I was looking for a car and Alan was the first person to approach me. Great guy made it super easy to find what I was looking for straight to the point with no bs ! More

by Hatemjc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALAN SOUEIDI, JUSTIN SOUEIDI
Dec 16, 2021 -

Medina Auto Mall responded

We appreciate you taking the time to complete a 5-star review! We pride ourselves in providing a straight forward business atmosphere. Sam Schad-Used Car Sales Manager

December 15, 2021

Giovanni did an awesome job of answering all of my questions and finding the vehicles I needed. Yes, I said vehicles. I ended up buying two!! Great experience!! More

by Jp116393
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GIOVANNI "Gio" IZZO
Dec 16, 2021 -

Medina Auto Mall responded

Your feedback is highly appreciated! Thank you so much for the positive review! -Sam Schad-Used Car Sales Manager

October 09, 2021

Heard inappropriate conversations. Salesman conveyed the attitude that he didn't care if he sold a vehicle or not. More

by Mjones43793
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Lorenzo
Oct 11, 2021 -

Medina Auto Mall responded

Marsha, I'm sorry we did not achieve a 5 star review. I also apologize for your visit. I welcome a chance to speak with you directly about this. Can you please reach out to Peter Saa at (330)723-3291 for an oppurtunity to assist.

September 02, 2021

The WORST dealership. Ever. The guys are jerks, they somehow messed up and didn’t pay the car off after traded in. They don’t answer the phone. And when they do they are useless. I wouldn’t go there if More

by Morgan.elliott19
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Schad
Sep 03, 2021 -

Medina Auto Mall responded

Morgan, we are sorry to hear about your experience. We are #1 in the State and this does not reflect how we got there. Please reach out to Peter Saa (330)723-3291 for an oppurtunity to assist.

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