Medford Ford Inc.

I have purchased many vehicle from the dealership. The only reason I did not rate it a "5" is the huge turnover in help. only reason I did not rate it a "5" is the huge turnover in help. More

TOP NOTCH SERVICE I have had at least 5 vehicles serviced at Medford Ford and had good experiences each time. I found Gus easy to work with and always professional. I am glad he returned! at Medford Ford and had good experiences each time. I found Gus easy to work with and always professional. I am glad he returned! More

Had a bad experience at this Ford. I went to buy a new car last week. The sales person, Chris was great and extremely helpful and professional. When we went to look at the car, they had a model inside the car last week. The sales person, Chris was great and extremely helpful and professional. When we went to look at the car, they had a model inside the showroom and another model that was being driven around a lot and already had 800 miles on it. They promised us the showroom model and when we went to sign the paperwork, they changed their word and were trying to give us the model with 800 miles on it which had scratches on the back of the car. We had a bad experience with the finance department- they wouldn’t work with us and didn’t care about the customer. I have an excellent credit of 845 and was planning to put $10k down on the car, however the interest rate he could offer was 4.99% and was charging us $1650 for the tire care package. We asked for a lower interest rate, but they didn’t budge and I overheard the finance guy tell the salesperson that “they can leave if they don’t want this”. We ended up leaving and went to another Ford dealership nearby and had a great experience. Ended up getting the car for 2.99% rate. They only charged us $650 for the tire care package instead of $1650 that was quoted by Medford Ford. Medford Ford quoted us monthly payment of $727 just for the car and tire package, and we are now paying only $609 for the same car from another dealership with tire care package AND extended warranty included. If you want to save money, I would recommend going to a different dealership. Their finance department really doesn’t care about their customers More

Quick service and reasonable service quick change. Convenient waiting room was open. Time of wait was minimal Convenient waiting room was open. Time of wait was minimal More

Gus Curiale, the service manager, was very prompt, professional , & affable. I got an appt. when I needed it. He explained everything about my car's service outcome, & he put me at ease. I'll be back professional , & affable. I got an appt. when I needed it. He explained everything about my car's service outcome, & he put me at ease. I'll be back ! More

When having recall work done, don’t try to something is wrong when it isn’t to cover your hours. Sad, this was a last attempt to give this dealership another try. Integrity above all is what I was looking wrong when it isn’t to cover your hours. Sad, this was a last attempt to give this dealership another try. Integrity above all is what I was looking for, it wasn’t there. More

Best dealership around south Jersey guys are awesome been in business along time an it shows I love my brand new truck F 250 it is Ford tough in business along time an it shows I love my brand new truck F 250 it is Ford tough More

JT DID A GREAT JOB!! HELPED WITH ALL THE PAPERS WORK & DETAILS, HAVE BEEN A CUSTOMER FOR 40 YEARS, ALWAYS A PLEASURE. WOULD DEFINATELY RECOMMEND! DETAILS, HAVE BEEN A CUSTOMER FOR 40 YEARS, ALWAYS A PLEASURE. WOULD DEFINATELY RECOMMEND! More

Great service team. Always respectful and willing to answer questions. answer questions. More

Been buying cars / SUV's from Medford Ford forever and having them handle all warranty and maintenance as needed. The entire Medford Team is the best around. Convenient, timely and very easy to do busines having them handle all warranty and maintenance as needed. The entire Medford Team is the best around. Convenient, timely and very easy to do business with. More