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Med Center Mazda - Service Center

Pelham, AL

4.7
1,655 Reviews

1,655 Reviews of Med Center Mazda - Service Center

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April 29, 2022

They were prompt, professional and friendly. I strongly recommend them for professional and great service. More

by rkirkthrasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

April 28, 2022

Very welcoming and nice dealership when I purchased and went back for first service. If you’re waiting for a quick service, they’re is plenty of space and tables More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
Apr 29, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Hope to see you again in the near future!

April 27, 2022

I love the communication interaction immediately with your service advisor by text., unfortunately I was told the system wasn’t working because I didn’t get the video I usually get. Otherwise the service More

by aimalone7095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. We'll be sure to get the video working for next time. We will share this with the team!

April 27, 2022

Good reminders, greeted me and gave clear direction, wait time was not above 3 or 4 minutes. More

by Hisc.Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. We look forward to serving you again soon!

April 27, 2022

I received my first service on my 2021 CX30. I had an appointment and arrived early. I was cordially greeted and the process began. I waited in the very clean customer area. I received a text s More

by Mazdalover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris, Bim Songer
Apr 28, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. We look forward to seeing you again soon!

April 26, 2022

I like the video they sent me to show my car’s inspection. They also have a nice waiting room. More

by KMAC1589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Apr 27, 2022 -

Med Center Mazda responded

Thanks for the review, Hope to see you again in the near future!

April 26, 2022

Service was excellent they got in and out efficiently. Contacted me in advance with any before they did repairs and gave pricing. More

by larry.graham57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Apr 27, 2022 -

Med Center Mazda responded

Larry, Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

April 26, 2022

The company was Great, Respectful, Easy to work with and got my car back to me in a timely manner. More

by Vjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Jones 👍👍, Bim Songer
Apr 27, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

April 25, 2022

I particularly enjoyed the new smiling face of your new service advisor- he was very cordial and pleasant. The waiting area is always nice and clean. More

by sue_tryon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Apr 26, 2022 -

Med Center Mazda responded

Sue, Thank you for sharing your 5-star experience! We really appreciate the positive feedback and will be sharing this with our team. Safe travels!

April 23, 2022

I’m pleased with the customer service staff, very helpful and attentive and even that I showed up without an appointment, the waiting time was short, and they did the full service. Thank you Mazda. More

by Luz Marina Mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Apr 25, 2022 -

Med Center Mazda responded

So glad you had a great experience, Luz. Have a wonderful day!

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