Med Center Mazda - Service Center

I had an appointment for an oil change and tire rotation at 11:30am. They didn’t finish until 1:45. I can understand a wait of 1 hour for these services, but not over 2 hours! Additionally, MedCenterMaz at 11:30am. They didn’t finish until 1:45. I can understand a wait of 1 hour for these services, but not over 2 hours! Additionally, MedCenterMazda service department continues to incorrectly rotate tires. My car manual specifically states to cross the rear tires as they are brought to the front. But, Mazda saves time and effort by keeping tires on the same side. Since leaving the service department I’ve also noticed a wobbling sound coming from the front end of my vehicle. It could be from over tightening the lug nuts, which causes warped rotors. Or, it could be due to the incorrect rotation. Regardless, the sound wasn’t there before getting my car serviced at MedCenterMazda. Next time I need my oil changed I’ll do it myself, at my own home, in half the time, for half the price. More

The whole experience was great. They were able to fix my issue quickly and were super kind. They were able to fix my issue quickly and were super kind. More

I just took my CX-5 for the first service - everything went fine. They started at my appointment time and finished about 90 minutes later. I was told I’d have a video of what they did but I told them I r went fine. They started at my appointment time and finished about 90 minutes later. I was told I’d have a video of what they did but I told them I really did not want that so they didn’t send it. More

I received excellent and timely service. The worker ensured I was heard and provided outcome of my service The worker ensured I was heard and provided outcome of my service More

This dealership always goes above and beyond for me. And they always handle every request I may have And they always handle every request I may have More

Good job. Courteous and kind. No problems will continue to call for routine service and major issues. Courteous and kind. No problems will continue to call for routine service and major issues. More

Easy to schedule. They were ready for me when I got there. Fast and friendly. Quick and easy. They were ready for me when I got there. Fast and friendly. Quick and easy. More

My car was serviced at the body shop. The staff was very professional and courteous. As promised, repair took 3 days to complete. I would recommend them. The staff was very professional and courteous. As promised, repair took 3 days to complete. I would recommend them. More

Well run dealership with a knowledgeable staff. Everyone there is helpful and the waiting area is designed for your comfort. Quite different from some others. Everyone there is helpful and the waiting area is designed for your comfort. Quite different from some others. More

First class site, clean, comfortable, and well-staffed. My CX-5 was serviced and my questions were answered. My CX-5 was serviced and my questions were answered. More