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Med Center Mazda - Service Center

Pelham, AL

4.7
1,859 Reviews

1,859 Reviews of Med Center Mazda - Service Center

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November 01, 2022

I had such a great experience with this Mazda Dealership that my sister also purchased a new Mazda. It’s been since September 2020 that I purchased my 2021 CX9 Signature. This SUV is everything I needed wit More

by drake.stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Med Center Mazda responded

Thanks so much for the 5-star review! We're so glad you chose to work with us and that you enjoyed your service appointments with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

November 01, 2022

Med Center Mazda is top notch. I really like how they send us a video of what they see and explain it all to us. And we can also approve or deny the suggested services afterwards. More

by Ptoney286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Med Center Mazda responded

Thank you for sharing your 5-star experience! We're thrilled to provide you the best possible service that we can. We really appreciate the positive feedback and will be sharing this with our team. We hope to see you again in the future, for a new vehicle or your next service. Have safe travels!

October 31, 2022

DJ did great service on my car. I was very pleased with the video showing what services needed to be done to the car.I was amazed with the technology of today. I could tell the diff More

by VCUNNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ
Nov 01, 2022 -

Med Center Mazda responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

October 30, 2022

They are consistently polite and knowledgeable. I depend on them to keep my car rolling! More

by Verna Orr
Recommend Dealer
Yes
Employees Worked With
Barry Burns
Oct 31, 2022 -

Med Center Mazda responded

Thanks for the kind words Verna! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

October 30, 2022

New guy in service seems good - attentive and courteous. Turn around time acceptable. Pricing good. More

by greg.warden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns
Oct 31, 2022 -

Med Center Mazda responded

Thanks so much for the kind words. We will share this with the team!

October 29, 2022

Very courteous and concern! !APPOINTMENT right on time!! Wait time short and ready on timr More

by jojobt2014 JO ANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
Oct 31, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. We will share this with the team!

October 28, 2022

Staff was very courteous. Repair recommendations included a level urgency and reason of why should be repaired. More

by EMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns
Oct 31, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

October 27, 2022

It was very easy to make a service appointment online and I love the convience of doing it on line. Hubby took vehicle and he said everything went smooth and quick. Customer service was top of the line eac More

by reginajameswilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns
Oct 31, 2022 -

Med Center Mazda responded

Regina, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

October 26, 2022

Thanks to Joe Morris and his service people for their excellent service and to James Hobbs for taking the time to drive us to Cracker Barrel while we waited for our car. More

by pagoose@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
Oct 27, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

October 25, 2022

Always get everything fixed the first time, fast oil changes and always rotate my tire's More

by billywde1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Barry Burns, Joe Morris
Oct 26, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. See you next time!

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