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Med Center Mazda - Service Center

Pelham, AL

4.7
1,657 Reviews

1,657 Reviews of Med Center Mazda - Service Center

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May 14, 2022

Always an awesome job! Thanks for caring!I’ve never seen video footage before from the actual mechanic showing me and describing to me what he was working on and the condi More

by Kim Humphrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 16, 2022 -

Med Center Mazda responded

Hi Kim, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to serving you again soon!

May 13, 2022

The process was smooth overall. Staff are not rude even if Im late as scheduled. Waiting area is neat, hotel like experience, with courtesy coffee, water and soda. More

by taladrojake629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
May 16, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. We will share this with the team!

May 11, 2022

Easy to make appointments, great communication and reasonable pricing. Clean facility and will continue to use them for car services in the future as well! More

by madhuri883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 12, 2022 -

Med Center Mazda responded

Thanks for the 5-star review and compliments. We look forward to working with you again in the future. Please let us know if you have any questions and have a great day.

May 11, 2022

The service department is always helpful, efficient and professional. I am able to make my appointment online and get serviced promptly. More

by TuscD12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Med Center Mazda responded

Thank you for leaving us a review and for choosing us to perform your service. We look forward to working with you again in the future and if you have any questions, feel free to reach out. Thank you and have a great day!

May 10, 2022

Very nice, clean and modern facilities. Comfortable, spacious and modern waiting area. Friendly and professional staff. More

by LBallard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 11, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

May 10, 2022

It is always clean and the people are knowledgeable and friendly and not overly pushy. More

by LAF0431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 11, 2022 -

Med Center Mazda responded

Thanks for the review. Hope you have an amazing day!

May 10, 2022

Have always given a 5 star rating on service (this is my second Mazda), but seems something has changed since my prior service visit. It normally was taking less than an hour to have the oil changed and tir More

by ralphandcarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Med Center Mazda responded

Thank you for your feedback. We apologize that your service took longer than expected. Our technicians do their best to be thorough and sometimes services can take longer than expected. We should have communicated that the wait was going to be longer than originally anticipated and would love to speak to you directly regarding your service. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

May 09, 2022

I usually have my car serviced in town because it’s much closer to where I live. However, recently my check engine light came on while I was driving near Med Center Mazda (where I had purchased my car), so More

by michaelbneb
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Med Center Mazda responded

Hi Michael, thanks for leaving us a great review. We're pleased to hear that you loved your service with us and that we were able to remedy your issue quickly and effectively. We'll be sure to let the team know about your kind words. Please give us a call or let us know if you have any more questions. Thank you and have a great day!

May 09, 2022

Friendly staff and really appreciated having the video breakdown of the inspection and what was recommended for my vehicle More

by tylerchristo16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson, Joe Morris
May 10, 2022 -

Med Center Mazda responded

Hi Tyler, that’s wonderful to hear. Thanks so much for leaving us a review. Have a wonderful day!

May 08, 2022

They are always honest about what my car needs at the current visit. Waiting room is nice, clean and spacious. More

by KVANDYKE1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 09, 2022 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. Hope to see you again in the near future!

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