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Med Center Mazda - Service Center

Pelham, AL

4.7
1,858 Reviews

1,858 Reviews of Med Center Mazda - Service Center

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November 07, 2022

Welcomed on entering dealership and went over what planned maintainence would be done.. On inspection person dong inspection reviewed his findings vis video and checked for approval on things he found More

by barbjeanrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns
Nov 08, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Hope to see you again soon!

November 06, 2022

My car was serviced on time and I was informed of progress during the service More

by BARRYC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Med Center Mazda responded

Barry, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

November 05, 2022

Pleasant, friendly and professional staff. Provided good service as usual. Would recommend this Mazda for great experience. More

by Qahuntley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Nov 07, 2022 -

Med Center Mazda responded

We’re so happy to hear you had a good experience. We are glad that our staff was friendy and professional. We'll be sure to share this with the team. See you next time!

November 04, 2022

It was very professional. Did not take all day. Everything was. It stated in the bill More

by tc1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
Nov 07, 2022 -

Med Center Mazda responded

Thanks so much for the kind words. Hope to see you again soon!

November 04, 2022

We always rely on Med Center Mazda Service Center for complete care of our Mazda vehicles. Excellent prices and reliable service. More

by kwhwoodstix2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
Nov 07, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. We look forward to seeing you again soon!

November 04, 2022

I have always been very well taken care of by the employees at this dealership!!! Joe Morris took the time to walk outside to listen to a sound coming from my vehicle. I know these guys are really More

by menglish0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
Nov 07, 2022 -

Med Center Mazda responded

Thank you for sharing your 5-star experience! We really appreciate the positive feedback and will be sharing this with our team. Safe travels!

November 03, 2022

Service technician was cordial and friendly. Listened with interest. Service was fast. Waiting area was very accommodating and comfortable More

by ladyrn42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
Nov 04, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff and we are glad to hear that you enjoyed our waiting area! These are compliments that we love hearing from our customers! We look forward to seeing you again in the future. Safe travels and have a great day!

November 03, 2022

Always great to work with, my time is valuable and they're always willing to work me in! More

by menglish0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
Nov 04, 2022 -

Med Center Mazda responded

Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope you have an amazing day!

November 02, 2022

The service on the car was adequate however the amount of time spent to rotate tires, change oil, change an air filter and clean out my brake lines took 2.5 hours??? That is asinine, I used to change my oil More

by John Yarbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure who the guy was I worked with
Nov 04, 2022 -

Med Center Mazda responded

John, Thank you for your feedback. We apologize that your service took longer than expected. Our service technicians do their best to provide high-quality service in a timely manner but issues can arise. This is not the experience we want our customers to have and we are looking into what happened. When convenient, we'd love to speak with you directly and learn more. Please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time and patience.

November 01, 2022

I had such a great experience with this Mazda Dealership that my sister also purchased a new Mazda. It’s been since September 2020 that I purchased my 2021 CX9 Signature. This SUV is everything I needed wit More

by drake.stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Med Center Mazda responded

Thanks so much for the 5-star review! We're so glad you chose to work with us and that you enjoyed your service appointments with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

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