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Med Center Mazda - Service Center

Pelham, AL

4.7
1,815 Reviews

1,815 Reviews of Med Center Mazda - Service Center

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December 07, 2024

Great service , I liked the video monitoring the oil change and wheel rotation. Overall happy More

by laa0029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Refuse to address car real issue. This is very unfortunate. Car issue is not the tires. Clearly a lemon and will take legal actions. More

by mumozoga22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Med Center Mazda responded

Hi there, Thank you for bringing your concerns to our attention. We’re truly sorry to hear about your frustrations and the challenges you’ve faced with your vehicle. Ensuring our customers feel heard and supported is extremely important to us, and we regret if we’ve fallen short in addressing your concerns. We’d like to better understand the situation and work with you toward a resolution. Please reach out to our General Manager, Chris Martin, directly at cmartin@medcentermazda.com, so we can review your vehicle’s history and discuss possible next steps. Your satisfaction matters to us, and we’re committed to addressing your concerns thoroughly and fairly.

December 06, 2024

great service as always. .recommend this dealer to anyone who really cares about their car...great dealker and great Mazda More

by BIBLENHAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Thorough and professional But took a little longer than usual! Overall good job. But front end shakes when applying brakes, tires were balanced and rotated, have appointed to bring in the 10th, brakes wer More

by joecannestra61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Low pressure salesman who was very helpful and knowledgeable. Finance manager didn't do a hard sell for add ons as is usually common. More

by jggann1
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

James made sure that tire pressure was functioning correctly and that all scheduled services were performed correctly! More

by jslo721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

MEDCENTER MAZDA HAS ALWAYS BEEN HANDY, COMPETENT, AND COURTEOUS. I WOULD BUY FROM THERE AGAIN. More

by mrgibbons55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Great customer service. The staff were very professional, helpful and friendly. We have bought one car from this dealership and always come here to get the cars serviced. More

by zaincawasji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Great customer service! Everyone was making sure I knew what was going. I will be back! More

by .Kathleen L.Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

I enjoyed dealing with Joey Chance during my leasing experience. He is professional and know the car’s details & is a good guy! More

by cjchatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Chance
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